This is bonkers.
Here is the reply I got from customer service. Hope they are going to be true to their word.
First please do accept my sincere apology for any inconvenience the situation may have caused you.
To help you with this, I've personally checked the item and I've confirmed that it was and definitely the "Blue" version.
You can also check the item through this link:
As a representative of Amazon.com, I want to assure you that we value our customers' trust above all else--it's the foundation on which our company was built. Please know that we'll continue working hard to ensure that you receive accurate and excellent customer service at all times.
Our customer always comes first there is nothing more important for us than to assist you in the best way that we can.
On priority basis, I have also escalated the issue to the dedicated team and asked them to take appropriate action against the person responsible for this.
I'm sorry for all the trouble but please understand that we would never intend to offend you in any way. I understand situations as such are really putting down our standards.
We aim to contribute positively to our customer's satisfaction, but on this occasion we have fallen short. I hope you will give us the opportunity to prove the quality of our service. Please be assured that we're here to help you with any issue that you face.
Your patience and understanding in this matter would be highly appreciated. It is our privilege to have you as our valued customer & we want to make sure you are always taken care of.
If you find that you have any other questions or need clarification on anything I discussed, please let me know. I would love to always hear from you. Be assured that in Amazon, your words are always appreciated and there's always someone more than willing to listen to you 24 hours a day, 7 days a week.
I hope that this information helps and we look forward to seeing you again soon!
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