boombox

in case anyone is curious, the biggest one stop distributor is alliance entertainment and their shipping building is based out of KY. companies like pop market are using them like a drop shipper which is why sometimes pop market orders just go totally MIA for a bit -- distributors inventory systems by and large are stuck in the 90s one stops are pretty much a giant scam where a big distributor (alliance in this case) places orders from your labels and then resells to 3rd party services (internet record stores, real record stores who can't guarantee they'll be able to place 10k orders per year, etc) at bogus markups, usually like 30% higher than it would cost for these people to go direct. always breaks my heart a little bit to see such great sales because you know these people are just eating so much cost

i was similarly pissed off and finally got a response last friday. their customer service guy got struck by lightning and died while on vacation in australia last week with his girlfriend (who may also work there? idk). also apparently ran into some big problems with sold items still showing as available so i have been told that if your order hasn't shipped yet, you're prob not getting it but re: their coupon codes not working - buying on incognito mode / just adding a +whatever to the end of my email address always works for me too