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Found 7 results

  1. Ordered two records from them in august, only one arrived (in perfect condition) in Luxembourg in october. Package was mint and untouched, so the first record LP (40$ worth) wasn't in the parcel from the beginning. Problem : I paid shipping for both records (40$!!), and the customs declaration mentioned both as well, so I also paid around 30$ more for customs (which is acceptable if the two records were in the cardboard box in the first place, I know, I'm prepared for these fees living in Europe). Solutions : - I first sent an e-mail to merchnow via [email protected], no answer. - 24h later, I sent the same message via their contact form, no answer yet. I know they aren't Amazon, but damn, their after sales service is SLOW, or maybe they are just ghosting me. - What should I do next? Paypal claim or Route (Insurance) claim? I WANT the album, will they send another copy ? I'm not against a full refund if they also refund for shipping. Also the custom fees - If there was only one record stated on the declaration, no custom fees would have been applied (as the value would be under 22$). In the end, I feel like I'm being scammed big time. Situation sucks. Any help is welcome.
  2. Just wanted to make everyone aware that MerchNow has changed their policy for items that arrive damaged.
  3. Looking to buy the /700, all clear variant of DGD - Instant Gratification. PM me if you would be interested in selling. Thanks!
  4. http://merchnow.com/catalogs/teenage-bottlerocket 300 Clear with Aqua Splatter (bundles only) 700 Red/Whte/Blue Tricolor Some bundles come with a 7" flexi limited to 500.
  5. Put pre-ordering the new Emarosa off for too long. I can still pick up the different variants of the record but unfortunately they took the signed posters off the site. If anyone pre-ordered it and is willing to sell their poster lmk!
  6. Wasn't initially gonna post anything about this but it's been up on merchnow about a week limited at /400 (pressed on blue) and can't believe it's not sold out already! Satori isn't too amazing but every song on their Karma Never Sleeps album, which will hopefully be the entire D side, is actually really great. Figured I'd give anyone on here familiar with I the Mighty the heads up before these are gone.
  7. I've purchased records consistently from quite a few different labels and distros and rarely will I have a record arrive in bad shape or have some other type of problem with the order, but today marks the fourth time I've had a problem with Merchnow in the past 6 months or so and I was wondering if this is a recurring thing that any of you have experienced with them. The first time, I received the wrong order entirely. The second time was my A Lot Like Birds' No Place that came with a spine seam split completely obscuring the name/title. The third time was a few weeks ago when I received Gnarwolves' new LP with a smashed corner and a 3 and a half inch (!) seam split across the top. They were immediately apologetic and sent out a replacement which I received today...with another seam split...
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