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All-encompassing NINE INCH NAILS Thread: Reissues, New Stuff, Soundtracks, Kitchen Sink


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I Emailed Sandbag about the Before The Flood Lps and here's the non answer I got back:

 
Hi Adam, 
 
Thank you for your email. 
 
We are currently dealing with a large number of backdated stock due to our take over of Firebrand. As a result of this some orders are slightly delayed due to missing stock. 
 
We have requested more stock which will be despatched to you as soon as possible. We recommend you check your emails regularly, as we will email you once your item has shipped and provide you with tracking details. 
 
Your patience regarding this matter is greatly appreciated. 
 
Best regards, 
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It's been 19 days (June 7th) since I opened my ticket.  Took until June 19th to tell me it'd take 7 days to receive my refund.  That was today, no refund.  I reached out and was nearly instantly replied to... and told to wait another 10 business days.

 

So now I've tweeted at NIN/Trent since that worked for the other dude :|

 

I don't even want a full refund, just the extra shipping charges refunded.

Edited by daegor
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46 minutes ago, FiggyPuddling said:

So just people who ordered Deviations got shipping notice so far?  I just ordered the standard repress, Broken, and the new EP.

Here's what the e-mail said about that:

 

If you ordered any other items alongside The Fragile: Deviations 1 2017 they will be shipped separately.

Pre-orders for the 2017 Definitive Editions of Broken, Downward Spiral and The Fragile are still due to ship in early August.

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Looks like shipping Deviations separately is their customer service "sorry for the delay" move.

 

We got one email with a tracking number, but we've got 2 tracking numbers on MyUSPS. So either they're printing labels for the rest really early, we're accidentally getting sent 2, or they just fucked up and printed an extra label.

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