castaway Posted November 21, 2013 Share Posted November 21, 2013 Okay so legitimate concern here... paid $115 for 15 records. Received 6 of them. I have yet to be given a refund for the remaining $66. I got something about having "credit" now and to use it on future orders? But I didn't buy a $66 store credit, I bought records, and they weren't sent to me. Am I gonna have to file a PayPal dispute? BobbyHill 1 Quote Link to comment Share on other sites More sharing options...
futures Posted November 21, 2013 Share Posted November 21, 2013 I think Mark said you could contact him and he'll sort it out. Quote Link to comment Share on other sites More sharing options...
jrodan Posted November 21, 2013 Share Posted November 21, 2013 Okay so legitimate concern here... paid $115 for 15 records. Received 6 of them. I have yet to be given a refund for the remaining $66. I got something about having "credit" now and to use it on future orders? But I didn't buy a $66 store credit, I bought records, and they weren't sent to me. Am I gonna have to file a PayPal dispute? please tell me you have sent a pm to mark. because otherwise you are being the biggest fucking baby on the planet. kevbayer, nothingnatural and PocketGnome 3 Quote Link to comment Share on other sites More sharing options...
castaway Posted November 21, 2013 Share Posted November 21, 2013 I think Mark said you could contact him and he'll sort it out. Ah okay, I figured he was already swamped with other people asking what records they got so I didn't want to bother him. Just wondering what steps the other PayPal folks were taking. please tell me you have sent a pm to mark. because otherwise you are being the biggest fucking baby on the planet. Thanks for the valuable input. Sandmankev 1 Quote Link to comment Share on other sites More sharing options...
PC Music Posted November 21, 2013 Share Posted November 21, 2013 Lol Quote Link to comment Share on other sites More sharing options...
subplotofcrows Posted November 21, 2013 Share Posted November 21, 2013 Had contacted Mark earlier this week to look into my order, and he said he'd get my invoice to me soon. Been a couple of days and still nothing. Though I'm pretty sure I'm getting none of the LPs I ordered, a confirmation/cancellation would be cool. Still, no fault on Oldies and I can't imagine the stress they're having with not only shipping out all of the sales, but dealing with the cancellations and complaints. mmhmm 1 Quote Link to comment Share on other sites More sharing options...
jrodan Posted November 21, 2013 Share Posted November 21, 2013 when everyone here has a direct contact to oldies.com that has offered to help in mark, why are people still trying to figure out how to handle things? pm mark. bunch of retards that want to make mountains out of mole hills. like really, youre gonna file a paypal dispute and create more issues instead of dealing straight with the source? no one is trying to screw anyone over. sacredheart and nothingnatural 2 Quote Link to comment Share on other sites More sharing options...
fozzyb Posted November 21, 2013 Share Posted November 21, 2013 Mark said the person who doles out refunds was on vacation up until today. People need to relax. Quote Link to comment Share on other sites More sharing options...
castaway Posted November 21, 2013 Share Posted November 21, 2013 when everyone here has a direct contact to oldies.com that has offered to help in mark, why are people still trying to figure out how to handle things? pm mark. bunch of retards that want to make mountains out of mole hills. like really, youre gonna file a paypal dispute and create more issues instead of dealing straight with the source? no one is trying to screw anyone over. Alright, I may have been hasty with the whole "dispute" thing. I already e-mailed Oldies though. Your point is valid but you lost me at "retards". Quote Link to comment Share on other sites More sharing options...
Emo Revival Posted November 21, 2013 Share Posted November 21, 2013 Couple things. Its my day off so I can't do anything until at least tomorrow. Fozzyb is correct our accountant was on vaca so she's working through the refunds now, no need to file a paypal dispute. As for orders still processing, I'm not sure what to tell you thats as much info as I have because tracking em down in the warehouse is next to impossible even when we're not inundated. Everyone is working as hard as they can, but again this was like 10x what our normal sales are like. Sorry for any confusion, or anger/sadness but I'm trying my best to keep this easy for everyone and be honest about everything. mesi 1 Quote Link to comment Share on other sites More sharing options...
imaxcowboyx Posted November 21, 2013 Share Posted November 21, 2013 got all my records shipped! apparently y'all weren't looking for Garth Brooks or Bruce Willis records Quote Link to comment Share on other sites More sharing options...
castaway Posted November 21, 2013 Share Posted November 21, 2013 Fozzyb is correct our accountant was on vaca so she's working through the refunds now Thanks. I guess what was confusing was the whole "credit memo" note on the invoice I got, kind of made it seem like you were only getting store credit back and not a refund. Glad that's not the case though. Quote Link to comment Share on other sites More sharing options...
subplotofcrows Posted November 21, 2013 Share Posted November 21, 2013 Just checked my online banking and there's no sign of my purchase. If my order is being "processed" on Oldies, wouldn't it at least show up on my account as a pending transaction? Quote Link to comment Share on other sites More sharing options...
Lsp27 Posted November 21, 2013 Share Posted November 21, 2013 Just received paypal refund for the three records I didn't get. Edit: Should receive it in 3-5 days. Quote Link to comment Share on other sites More sharing options...
sillybarry Posted November 21, 2013 Share Posted November 21, 2013 refunded for the ones I did not receive... to my paypal...I honestly can say this has been a perfectly fine transaction from start to finish. I wish I could complain to boost my post count(see above) up but I cant. Quote Link to comment Share on other sites More sharing options...
justindinealone Posted November 21, 2013 Share Posted November 21, 2013 got a shipping notification, but have no idea if what i ordered actually shipped or not? i guess it'll be a surprise when it gets here Quote Link to comment Share on other sites More sharing options...
iron666monkey Posted November 21, 2013 Share Posted November 21, 2013 refunded for the ones I did not receive... to my paypal...I honestly can say this has been a perfectly fine transaction from start to finish. I wish I could complain to boost my post count(see above) up but I cant. Agreed. Same for me with the refund. So much impatience in this thread. Pretty cray cray. mmhmm and Emo Revival 2 Quote Link to comment Share on other sites More sharing options...
Team Avatar Posted November 21, 2013 Share Posted November 21, 2013 I ran out of down votes but I am coming back tomorrow to down vote you for saying cray cray. Quote Link to comment Share on other sites More sharing options...
iron666monkey Posted November 21, 2013 Share Posted November 21, 2013 I ran out of down votes but I am coming back tomorrow to down vote you for saying cray cray. Lol at you running out of down votes. PS. Lick my balls. Down vote that while you're at. nothingnatural 1 Quote Link to comment Share on other sites More sharing options...
OLDIES.com Posted November 21, 2013 Share Posted November 21, 2013 Regarding the issuance of PayPal refunds for partial shipments... we have been actively processing and posting these refunds through PayPal. As the order volume becomes more manageable on a daily basis, the window between shipment and refunding will reduce significantly (usually it happens the following business day). Many outstanding PayPal refunds from last week's sale have been processed and posted within the last 24-48 hours. As you're probably aware, we're just dealing with A LOT of orders. If you have any Customer Service-related issues, just shoot us an e-mail at [email protected]. Response time during standard business hours is usually pretty quick. We'll answer the best we can. For those that have inquired about Wave #2, we'll probably come back with more in early December, as we're still "digging out" from this sale, and we have Black Friday/Cyber Monday/etc. right around the corner. Thanks again to all for the orders -- we appreciate your business. To those disappointed, we are sorry that we were unable to meet your expectations, and will most certainly strive to do better the next time around. mcguirk, allenh, drewberinger and 4 others 7 Quote Link to comment Share on other sites More sharing options...
mcguirk Posted November 21, 2013 Share Posted November 21, 2013 I think if orders were placed in a FIFO queue and picked appropriately then nobody would have a gripe. Nobody can complain that the e-commerce stocking system isn't perfect. That just seems to be the largest complaint. BobbyHill and allenh 2 Quote Link to comment Share on other sites More sharing options...
btelg Posted November 21, 2013 Share Posted November 21, 2013 For those that have inquired about Wave #2, we'll probably come back with more in early December, as we're still "digging out" from this sale, and we have Black Friday/Cyber Monday/etc. right around the corner. Whoo!!!!!!! Quote Link to comment Share on other sites More sharing options...
toomanyrecords Posted November 21, 2013 Share Posted November 21, 2013 THE GODS HAVE SPOKEN Quote Link to comment Share on other sites More sharing options...
cwhitmuzik Posted November 21, 2013 Share Posted November 21, 2013 http://absolutepunk.net/showthread.php?t=3548461 jack is a fucking scumbag. but we knew that already, right? sjb2k1 and Hobbes 2 Quote Link to comment Share on other sites More sharing options...
futures Posted November 21, 2013 Share Posted November 21, 2013 http://absolutepunk.net/showthread.php?t=3548461 jack is a fucking scumbag. but we knew that already, right? Wowwwwwwwwww what a dick move. Also, he said the same thing like 5 times in that little blurb. I can't handle the comments on that website though. Hobbes 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.