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li0nel

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Everything posted by li0nel

  1. it's up on Impericon https://www.impericon.com/fr/architects.html EDIT: well it's up everywhere, australia has exclusive variants as well https://artistfirst.com.au/collections/architects https://24hundred.net/collections/architects/ EDIT 2: UK indies exclusive https://www.banquetrecords.com/architects/for-those-that-wish-to-exist/277282
  2. Ending my story with a refund of the missing record, part of the shipping fees and on top of that they were kind enough to refund the custom fees. Thank you Tooth and Nail, for helping me on this matter !
  3. Please also note that TOTAL shipping was about 45$, it seems they only refunded 15$ for shipping (as item was 40$ worth) , which leaves me with a single LP shipped for 30$. That's crazy.
  4. SO. I received feedback from Merchnow - "The TJT album was refunded as we were sent a shipment from the manufacturer of defective records, so we were unable to send those out. The label decided not to repress any more of those unfortunately. It looks like $55 was refunded on September 28 for that. " Checked the account, the refund was issued, BUT, nobody sent an e-mail about the cancellation of the order, and well, I paid for custom fees anyway as the record was stated in the declaration. Also, as I mentioned, they are not Amazon, but if I send an e-mail to Amazon, they will call me back (CALL ME) in the next 5 minutes. I know they can't be compared, but this is poor customer service, I'm overseas and this is a 100$ order. As @N8TRU mentioned, I do worry ordering from Merchnow each time, and I don't get why lots of bands and labels are still working with them, but I also suppose that even if I'm not alone, most customers are happy with the service.
  5. Ordered two records from them in august, only one arrived (in perfect condition) in Luxembourg in october. Package was mint and untouched, so the first record LP (40$ worth) wasn't in the parcel from the beginning. Problem : I paid shipping for both records (40$!!), and the customs declaration mentioned both as well, so I also paid around 30$ more for customs (which is acceptable if the two records were in the cardboard box in the first place, I know, I'm prepared for these fees living in Europe). Solutions : - I first sent an e-mail to merchnow via [email protected], no answer. - 24h later, I sent the same message via their contact form, no answer yet. I know they aren't Amazon, but damn, their after sales service is SLOW, or maybe they are just ghosting me. - What should I do next? Paypal claim or Route (Insurance) claim? I WANT the album, will they send another copy ? I'm not against a full refund if they also refund for shipping. Also the custom fees - If there was only one record stated on the declaration, no custom fees would have been applied (as the value would be under 22$). In the end, I feel like I'm being scammed big time. Situation sucks. Any help is welcome.
  6. check out the Facedown Family Appreciation Club https://www.facebook.com/groups/306257083628724
  7. Facedown opened the preorders 24hrs ahead for people in the Facebook group as a thank you. I saw the message early, but TPs were already sold out, copped the black 180g though.
  8. Got myself that black cover variant from Banquet and a picture disc as well months ago.
  9. Lots of people actually prefer good old black vinyl.
  10. Do you think the black variant from the Euro store is the same 180g variant?
  11. Thank you! Got that copy from that canadian website, not the rarest variant, but at least I got it for a cheap price including shipping to Europe. In comparison, it cost me 26€ from Canada. The same US variant would cost me 38€.
  12. would you link it directy? Can't seem to find it
  13. site wont load here, seems they are overwhelmed
  14. guess they are trying to display every option in every country at the same time, too bad the Euro store was already up very early and the canadian store has everything up as well, but it disappeared from https://www.cutloosemerch.com/category-s/159.htm
  15. to Europe it was cheaper than anything Merchnow could offer, maybe they only had 40 copies over in Canada
  16. found this on a Canadian website. https://www.cutloosemerch.com/product-p/cl-missigs-ultra-lp-po.htm Apparently limited to 40 copies. I had to order it.
  17. Funny though, they removed the header image announcing the preorder from their Facebook
  18. you did not ask them about the numbers ? Would have been nice to know
  19. the description said there were about 40 copies for sale, that was quick indeed
  20. haha I mistyped it was 2pm and 22 seconds (but 8pm here in Europe)
  21. I was able to ad an Acceptance to my cart, and when I decided to checkout, system told me it was already sold out. It was 2:22. That cart thingy did not work for me
  22. ordered it myself as well... Seriously doubting numbers at Impericon, but at least it is a nice variant this time.
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