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Everything posted by cannonfunk
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Look, I'm not really that upset over it... I just think it's pretty poor customer service. If they had said "It'll take a few weeks to get it to you," that would have been fine. Instead, they gave me a shipping number (as in, "hey look! your record has shipped"), and then didn't ship it. And then gave me an excuse and a further delay. I've sold 300-400 records over the past year. It never took me a week to send out someone's order, and selling music isn't even my job.
- 543 replies
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- Mac Demarco
- salad days
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You have a point.
- 543 replies
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- Mac Demarco
- salad days
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It's funny... two straight pages of people complaining about the label (no communication, slow shipments, damaged packages, etc.), and yet my comment at the top of this page was massively downvoted. Day 13: My order still hasn't shipped.
- 543 replies
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- Mac Demarco
- salad days
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I understand that they're a small operation. I directly support indie labels as much as possible and give them leniency when it comes to things like shipping and response times. However, if it takes you 2 weeks to send out an LP, you're doing something wrong. And when someone emails you ten days after placing an order asking where it is, you don't tell them that it will be shipped in a another week... you make that customer a priority & go out of your way to get it in the mail ASAP. In the time it took to reply to my inquiry, they could have packaged the album.
- 543 replies
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- Mac Demarco
- salad days
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how much is this record worth?
cannonfunk replied to Arminnik's topic in Vinyl Collective Message Board
625 Rubles. -
I ordered Salad Days from Captured Tracks on the 4th, and my shipping info still says "Shipping label created." I contacted them on the 12th and asked why it hasn't shipped. Their answer: "We've been quite busy trying to get these Wonderful World Of Mac DeMarco 7' Series shipped out and its caused a delay in regular orders. We should be shipping your order early next week..." I'm sorry, but that excuse is pretty ridiculous. Even if it ships on Monday, that will have been 12 days from when I placed the order. They seriously couldn't find the time over the course of two weeks to send out an LP?! Sounds like their shipping department is being mismanaged. I ordered one from Amoeba and it's already been shipped. Needless to say, this will probably be the last time I order directly from Captured Tracks.
- 543 replies
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- Mac Demarco
- salad days
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GO HASTINGS 30% off all vinyl...
cannonfunk replied to vinyl addict's topic in Vinyl Collective Message Board
I just received 1 of the 5 LP's that I ordered less than 48 hours ago. That's amazing delivery time! The packaging was a corrugated cardboard LP mailer (no padding) that was designed for sending 1 LP, with "DO NOT BEND" printed on the box. Not bad. The sleeve didn't sustain any sort of damage. -
Beatles, Solo Beatles, AC/DC, Who & assorted Rap LPs
cannonfunk replied to a topic in Sale/Trade/Wants
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JIB KIDDER - In Between 7" (limited to 500 worldwide, blue vinyl) I'm aware that this isn't something that will be in high demand, but I'm not sure if any of the stores near me will be selling copies. If anyone sees it for less than $10 I will definitely buy it from you. Thanks!
- 688 replies
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- Record Store Day
- 2015
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I just got an email back from Captured Tracks stating that it won't be in the mail until next week, even though I was given a shipping number a week ago. Apparently they're too busy shipping out Mac's 7" club orders to fill these orders. That means, if it ships at the earliest (Monday), it will have taken them 12 days to put the LP in the mail. Seems pretty unreasonable to me.
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GO HASTINGS 30% off all vinyl...
cannonfunk replied to vinyl addict's topic in Vinyl Collective Message Board
I got got 2 confirmations for 1 album. One confirmation stated that it was $21 and the other stated that it was $19. Checked my bank account & they only charged me for $19. Now I'm really curious as to what is going to show up. -
GO HASTINGS 30% off all vinyl...
cannonfunk replied to vinyl addict's topic in Vinyl Collective Message Board
Sure, that seems natural. But I'd love to hear their explanation as to why they won't honor it. -
GO HASTINGS 30% off all vinyl...
cannonfunk replied to vinyl addict's topic in Vinyl Collective Message Board
As is my order from 24 hours ago. But if you wanted to order more, you probably could if you asked them to correct your total. Companies can't just send out big coupons like that & not honor them immediately afterwards. The only difference is that, because of the way the coupon is stated, you may only be able to order 1 at 30% off. Or at least that's what I read into it. -
GO HASTINGS 30% off all vinyl...
cannonfunk replied to vinyl addict's topic in Vinyl Collective Message Board
I just got the email a few hours ago. If you really wanted to, you could probably convince them to give you the discount. Because legally, they kinda have to. -
Beatles, Solo Beatles, AC/DC, Who & assorted Rap LPs
cannonfunk replied to a topic in Sale/Trade/Wants
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Beatles, Solo Beatles, AC/DC, Who & assorted Rap LPs
cannonfunk replied to a topic in Sale/Trade/Wants
You forgot about VinylDaddy & JaylaRecords. -
Beatles, Solo Beatles, AC/DC, Who & assorted Rap LPs
cannonfunk replied to a topic in Sale/Trade/Wants
You're still using this defense? Do you really think anyone buys that excuse? Seriously. You fucked up... Be an adult and admit it, and just package your product more professionally next time. It probably goes without saying that you won't be getting any orders from people here on VC at this point. Lying about something so blatant & absurd makes you look mentally deficient. -
Beatles, Solo Beatles, AC/DC, Who & assorted Rap LPs
cannonfunk replied to a topic in Sale/Trade/Wants
Yes, bump. -
Beatles, Solo Beatles, AC/DC, Who & assorted Rap LPs
cannonfunk replied to a topic in Sale/Trade/Wants
Bwahahahaha This is one of the funniest excuses for poor shipping that I've ever seen. This entire thread is an exercise in futility dude. -
GO HASTINGS 30% off all vinyl...
cannonfunk replied to vinyl addict's topic in Vinyl Collective Message Board
The new Fela Kuti box set is only $70 after the discount. Get it now, because you'll never see it this cheap again. http://www.gohastings.com/product/POPMUSIC/Box-Set-Vol-3/sku/294924459.uts# -
THE LP IS TRADED. Thanks for the offers everyone.
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Thanks to everyone that has made offers so far! I'll make a final decision in about 24 hours. Keep those trades coming!
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Nice offers. I'll keep both of those in mind when I make a decision.