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bluetripleb1

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Posts posted by bluetripleb1

  1. 7 minutes ago, thenameisluigi said:

    Box set arrived today finally. Came in the thinnest possible mailer with no cardboard or any protection inside the box, so when I cut it open, I cut the cover of the box 😓

    That sucks. Mines arriving soon. What’s on the 3rd 7 inch single? Anything special?

  2. 10 minutes ago, jaredisburning said:

    Still waiting on this to show up.  Emailed the merch fulfillment company and never got a reply.  Should I be worried?

    I haven’t seen any tracking movement yet either. They said 3 weeks over 3 weeks ago when I contacted them. I’m still not worried about it yet, but am interested at what the hold up is?

  3. Does anybody have any contact information for FH? I ordered some Eminem merch on Black Friday and also an Eric Church vinyl boxset. Interestingly enough I am having the worst time with their customer service including not receiving email confirmations for the Eminem stuff and a false or wrong tracking number for the Eric Church boxset. all in all FH has about 750.00 of mine and I have nothing to show for it except frustration. Just looking for a phone number or anything besides regular customer service. Emails with this place seem to be a joke as I usually get a lame excuse.  Any help would be appreciated.

  4. Seems like they could have avoided this by selling the second batch as a second pressing with a different release date. Wasn't it originally limited to 1,000 copies and then they put up more a few weeks later?  So now there's around 2,000. I don't know how they can blame the label. It's pretty much all on Rough Trade IMO. It's not really a big deal to me, I don't need it today - but I don't like the constant excuses and seemingly different excusses depending on type of complaint. This will have an impact on me ordering from them in the future mostly because of them not being straight forward. I would probably sooner order from the UK store instead of US at this point.

  5. Unfortunately, in the scramble to get as many as possible out the door, we're not entirely sure what order the labels were printed in, what order they were applied... etc. It was just a big ol' stack of 800 labels that a few people took turns helping with.

    I'm sorry I can't give you any more information, but I promise we are trying our best and learning many lessons for next time. :(

     

    This is the latest response I've received. 

  6. 11 minutes ago, spilled milk said:

    not sure how i fell within that first 450 since i ordered after they went  on sale the second time(cough...probably because i complained...cough), but mine is out for delivery today so it looks like these are starting to get out there.

    Could you give us a date and approximate time you ordered? It says date and approximate time in your order history. I ordered in the first batch and mine hasn't moved. They may be in for more ass chewin'.

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