Bee255

I have just very excitedly purchased my first turntable set up - Rega planar 2, Rega mini phono preamp a2d, connected to a Sonos 5. The sound coming out of the speaker is glorious, however there is surface noise coming from the turntable itself on cymbals, S noises and high hats that is so distracting I can’t bear to listen to anything. The noise from the turntable is tinny and borderline out of sync. It’s only present for these sorts of features - a nice basic blues album is dead silent, but I’ve tried it on a few different records and all have the same issues with these noises. My question is whether this is sibilance? Again, no issues with these sounds out of the speaker, only directly from the turntable. Have I set something up incorrectly? Could the stylus be damaged (we did have a few unfortunate skates across the record while trying to set up the balance)? Is this just a feature of listening to records we have to live with??