w0rn

**ch'owed

Nothin' like a little message board mix'em up to shake off some of that coronavirus malaise.

Someone explain who this post is versus! I don't know who it's versus!

Man, so glad there are cool guys like you around to police this board. Please send me daily emails about how I'm a total loser. Here's my account: [email protected]

The only thing worse than DD's egregious inventory control are totally zen commentators on the moral high ground. I'm very glad you're living the most super chill life, but kindly kick rocks.

LMAOOOOOO... I just received an email from DD saying they won't honor the original sale price for the ? Mark album. This is literally the third policy change I've heard on this in the last few months. First it was "send an email with the order numbers and price differences." Then it was "that, but it also has to be within 10 days of the orignal order." Now today, "That no longer applies to bargain bin items." What a joke company. I replied telling them if they want to be this particular regarding how to run the business, they should maybe shift some of their attention to inventory control since it's a well known fact they are likely the worst online retailer in existence re: order cancellations. By miles.

Since we're on the topic of Deep Discount, I'll take the opportunity to remind all that if you do receive a cancellation, keep track of those albums over the course of the next 10 days. If they pop back up (usually at regular price), you can order them again, send DD an email with details of your previous order, and they'll refund you the difference. Just happened with me and a ? Mark & The Mysterians album that got cancelled then showed up again two days later. Placed another order that day, and just got the shipment notice this morning. Make sure you spell it all out, though. What you originally spent, what you spent on the new order, what you're owed. Be concise and explicit. Tip #2: Do not pay with PayPal. If you do get a cancellation, getting your money back in a timely matter is always a bigger headache if you use PayPal. No idea why, just is.

Very tough for me to pull the trigger on box sets -- even for artists I'm a big fan of -- because stuff like books, posters, display boxes just don't appeal much to me. Even at $286, I'm looking at around $20 per record, with most of these regularly available under $18. I'm whatever the opposite of a hoarder is, so the prospect of buying box sets always gives me the howling fantods. 😅

Seems to be fairly random in terms of when they tab stuff for +60% off. Recently, they've really been yanking sub $10 records off the board, so it's been very quiet lately.

7/14/20: Later that same day... Just received this note from DD re: the re-ordered Liquid Swords. There you go. It looks like DD will honor reorders within 10 days of original purchase. So here's the plan the next time you get one of those pesky cancellations: Go back to the product page and add your email to the box that says "Email me when available." If you get an email within 10 days, go back to DD and order the (likely much higher priced) album again. Email [email protected] after that, and give them... Original order number Item number with original price paid New price listed Total amount they should refund you It'll be interesting to see how many titles come back within 10 days. My guess? Not a ton. But shoot, if we can get just a few of those cancellations at the discounted price, I'll take it.

Partial update, with recap preceding... 6/24/20: Ordered a bunch of previously cancelled DD stock and requested reimbursement after receiving email that stated, "Please feel free to reorder the items at your convenience on our website. If you do reorder the items and prices have changed, just forward us the new order number and we will refund any price differences. We apologize for any inconvenience." 6/27/20: Received email from DD stating, "We regret to inform you we are not able to do a price adjustment for the complete order. [...] We have a policy of 10 days after the order is placed to request a price adjustment." 7/02/20: Upon receiving the items purchased on 6/24, immediately returned via USPS media mail (cost, roughly $4). 7/07/20: Confirmation that items arrived back at DD warehouse. 7/14/20: Just now received reimbursement for full amount*, so no restocking fee was assessed. The endeavor only ended up costing me about four bucks, 45 minutes of total time and an almost imperceivable portion of my soul. The upshot: It appears even if you fail at checking DD on their squirrelly inventory practices, you can return items for a full refund (minus media mail shipping fees). Thus, probably worth a shot if there was a sweet deal on something you really wanted, and you ended up getting the dreaded cancellation notice. Caveat emptor, though, remember the (supposed) policy of having to place a reorder within 10 days of the original order. As outlined previously, this was the case with my purchase of Liquid Swords on July 4, and I made another purchase when it showed up as in stock again July 7. I'll touch base when I hear back on that one. * - "full amount" meaning the full amount... minus a penny. This is #73 on this list of bizarre shit Deep Discount does.

The "scam" I posted a couple weeks ago was about how I reordered a bunch of records I'd purchased when they were ~70% off. Deep Discount had previously responded to one of my emails saying to notify them when something returned to stock if it had been in an order that was cancelled. I did that and gave everyone here a heads up, assuming a lot of others had experienced immediate DD cancellations. The reaction was... something. I didn't bother following up when I heard back since a number of folks felt the need to step in front of a bullet for a mega online retailer with clearly suspect selling practices, but hey, to each their own. The upshot is that DD responded to my purchase with an email that said something like, oh, actually, when we said you could reorder that stuff, we meant it had to be within 10 days of your first order. Details! Is the reorder-a-cancelled-purchase-within-10-days-to-get-the-original-value a stone cold fact? Given who we're dealing with, probably not. But I received a notice this morning that Liquid Swords (one of the July 4 sale titles) was miraculously back in stock a week later. 😐 Shocking 😐 I went to DD and saw a number of other titles that had been on sale last week. I placed (another) order for Liquid Swords, then sent DD an email with the details of the two orders. We'll see what happens. User poll: Do you want to hear if DD ends up refunding the difference? To vote yes, reply "yes." To vote no, put on your cool kids shades and fire off a pithy quote reply. 😎

By the way, a lot of the albums for sale during the July 4 sale are back on Deep Discount. If you ordered them at the reduced price, DD's policy is supposed to honor the sale price now that they're back (since it's within 10 days). Feel free to check into it if you had a cancelled order. Unless you think that makes you a scam artist, I guess.

An in-depth scam where I receive cancelled goods I paid for when they return a couple weeks later at higher prices? Starting to think some of you work at Deep Discount or something. 😂

A bunch of new titles were added at ~70% off. Stuff you'd expect would get scooped up quickly at those prices -- Rush, Gza, Stones, etc. Two days later, and pretty much all of it cancelled across the board. For folks who use PayPal, they're finding DD didn't refund the full amount. I, for example, was shorted around $50. Amounts vary. This isn't the first time I (and others) have had issues with DD not refunding correctly -- I've had to spend weeks before getting back $11, $8 and so on for different cancellations -- and I've had many instances where they refund all but a penny. I don't even bother with those. You can strike it up to incompetence and accounting errors all you want, but I find folks' indifference to this fairly baffling. I mean, companies get into deep shit with the FTC over stuff like this, but because "they handle half the world's vinyl distribution" we should just shrug our shoulders and take whatever they give us? Despite what some people might think, our commercial markets largely police themselves. This laissez-faire attitude towards clearly egregious retail practices is what allows companies like Deep Discount to keep abusing their customers. I mean, just think about the shit storm that would brew if this were happening at Amazon. lmao