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About phil007
- Birthday 02/25/1981
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Montreal, Qc
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this site is currently selling some RSD stuff : www.northernvolume.com ifworkpermits: They currently have the katy Perry and Fun. in stock The prices are high but, they are in CDN.
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Best/Worst Customer Service from a Distro/Label?
phil007 replied to silentgods's topic in Vinyl Collective Message Board
Dr. Strange records : Ordered some RSD stuff... Got an e-mail from them to let me know my order was cancelled. Couples of days later, I saw that my credit card was charged so, I sent them an e-mail to let them know about this. They told me: Sorry for the Confusion due to the sheer number of orders placed on RSD you fell through the cracks. but because of this your order was sent out.We will be more then happy to pay for the shipping and refund you once it we recieve it in the mail. If you have any questions please give us a call. So, I sent them back the record like they told me to do... One week later, they got it back and the transaction was credited on my credit but, I got nothing for the $15.00 I paid in shipping to ship this back to them. I sent them another e-mail ... They told me that they couldn't credit this on my card and offered me some store credit. I told them I wanted my money and gave them my paypal e-mail address. One week later... no news... sent them another e-mail. They told that the owner was out of town for one week and that I will get my shipping refund when he will be back. This is the last e-mail I got from them last Sunday: I talked to my boss and he has decided not to issue you the shipping.We did our part of filling the order in a quick time frame. Sorry you were un happy with your purchase. WTF??? You guys cancelled my order and decided to sent it to me without letting me know and I'm the one who is wrong in this story! Conclusion : I will never order again from them! -
No shipping to Canada... WTF?
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RUSSIAN CIRCLES GENEVA & EMPROS *NEW COLORS*
phil007 replied to forbenator's topic in Vinyl Collective Message Board
Anybody know if the Geneva repress is suppose to come with a download code?