filthyrich Posted August 11, 2014 Share Posted August 11, 2014 I would be more pissed at Gavin if I hadn't already got my order in. But I went ahead and downvoted him anyway, on behalf of my friend who decided to wait til he got home and missed the boat. Quote Link to comment Share on other sites More sharing options...
oojavaguru Posted August 12, 2014 Share Posted August 12, 2014 Get ready to get this e-mail if you haven't already: Hello, We're contacting you about order #702-0143007-XXXXXXX Unfortunately, we recently discovered that an error caused the following item(s) to be displayed at an incorrect price: The Beatles in Mono - Limited Edition Box Set [Vinyl LP] In this case, we're unable to offer this item for the incorrectly posted price. Therefore, we've cancelled your order for this item and you have not been charged. At any given time, despite our best efforts, a small number of the millions of items on our site may be mispriced. We're very sorry for this disappointing news and we apologize for any inconvenience. We value your business and hope to see you again soon. Sincerely, Customer Service Amazon.ca Quote Link to comment Share on other sites More sharing options...
yarostino Posted August 12, 2014 Share Posted August 12, 2014 got my order cancelled too. well it was worth a try... Quote Link to comment Share on other sites More sharing options...
dreamover Posted August 12, 2014 Author Share Posted August 12, 2014 wait. you guys didn't actually think you were getting this for <$100 did you? BobbyHill 1 Quote Link to comment Share on other sites More sharing options...
bitworm Posted August 12, 2014 Share Posted August 12, 2014 You know, for a second there, yeah, I kinda did. somethingvinyl 1 Quote Link to comment Share on other sites More sharing options...
JoToRoBo Posted August 12, 2014 Share Posted August 12, 2014 You know, for a second there, yeah, I kinda did. Quote Link to comment Share on other sites More sharing options...
biodigitaljazz Posted August 12, 2014 Share Posted August 12, 2014 You know, for a second there, yeah, I kinda did. Quote Link to comment Share on other sites More sharing options...
daegor Posted August 12, 2014 Share Posted August 12, 2014 You know, for a second there, yeah, I kinda did. This. And I'll be fighting this, I'm not executing to get my order back, but we'll see where it goes. Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted August 12, 2014 Share Posted August 12, 2014 You know, for a second there, yeah, I kinda did. Quote Link to comment Share on other sites More sharing options...
biodigitaljazz Posted August 13, 2014 Share Posted August 13, 2014 Not a pro at this, but Hello, I am contacting to complain about the automatic cancellation of my order # xxxxxxxxx The cancellation of this order without my consent is completely unacceptable. It is not the responsibility of the customer if a seller offers a product at an inaccurate or incorrect price. It would be fair business practice to honor the price and complete the order as originally placed to further ensure complete customer satisfaction. I'm eagerly waiting a response to this matter and my correspondence. Chris xxxxx GazHilarant and daegor 2 Quote Link to comment Share on other sites More sharing options...
dreamover Posted August 13, 2014 Author Share Posted August 13, 2014 Not a pro at this, but Hello, I am contacting to complain about the automatic cancellation of my order # xxxxxxxxx The cancellation of this order without my consent is completely unacceptable. It is not the responsibility of the customer if a seller offers a product at an inaccurate or incorrect price. It would be fair business practice to honor the price and complete the order as originally placed to further ensure complete customer satisfaction. I'm eagerly waiting a response to this matter and my correspondence. Chris xxxxx Dear Chris - Stop being a little bitch. Have a great day Amazon xoxoxo thedannychang, tonyfranciosa, natenomm and 9 others 12 Quote Link to comment Share on other sites More sharing options...
biodigitaljazz Posted August 13, 2014 Share Posted August 13, 2014 Fuck me for trying even right? daegor, JoToRoBo, somethingvinyl and 1 other 4 Quote Link to comment Share on other sites More sharing options...
aldo Posted August 14, 2014 Share Posted August 14, 2014 They did send Mellon Collie when it was $30 so it was worth a shot, but Amazon would be taking a much, much larger hit this time around so it's not surprising they wouldn't do it this time. Quote Link to comment Share on other sites More sharing options...
biodigitaljazz Posted August 14, 2014 Share Posted August 14, 2014 They did send Mellon Collie when it was $30 so it was worth a shot, but Amazon would be taking a much, much larger hit this time around so it's not surprising they wouldn't do it this time. Not surprising, only disappointing. Obviously just trying to still get the box set. Somebody else said they were gonna send a message about it too, so I don't understand why I'm a bitch for trying but whatever. daegor and GazHilarant 2 Quote Link to comment Share on other sites More sharing options...
Guest Posted August 14, 2014 Share Posted August 14, 2014 Not surprising, only disappointing. Obviously just trying to still get the box set. Somebody else said they were gonna send a message about it too, so I don't understand why I'm a bitch for trying but whatever. Could be that you worded it like an entitled dick. Duff 1 Quote Link to comment Share on other sites More sharing options...
JacobMckinley Posted August 14, 2014 Share Posted August 14, 2014 Could be that you worded it like an entitled dick. True that. Duff 1 Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted August 14, 2014 Share Posted August 14, 2014 I had a polite chat with them on their help chat thingie, and asked them if this perhaps violated their policy. They apologized and then they gave me $10 CAD to use on amazon.ca that I'll probably never use, but whatever. I thanked them and said I understood that it was just a mistake and a misunderstanding. If you're polite to people and go in just questioning the overall action, and don't tell them that it is "unacceptable" they respond well and you don't look bad doing it. It's always worth a try to get something at a discount if the company offers it, but not at the risk of coming off like a jerk and possibly ruining some poor customer service worker's day. gabpower and daegor 2 Quote Link to comment Share on other sites More sharing options...
biodigitaljazz Posted August 14, 2014 Share Posted August 14, 2014 I understand that too. Like I said, I didn't know if I should have handled it like that, or just saying "Guys... Please?" Quote Link to comment Share on other sites More sharing options...
AlexH. Posted August 14, 2014 Share Posted August 14, 2014 It's bad enough when people's entitlement causes them to treat small labels or individual sellers like they're Amazon, but it's another thing when you think a company should eat a $300 loss for the privilege of having you as a customer. The customer is not always right. This is what people hate about service industry jobs. dreamover and NotoriousTIMP 2 Quote Link to comment Share on other sites More sharing options...
biodigitaljazz Posted August 14, 2014 Share Posted August 14, 2014 I know the customer isn't always right, I worked retail for 3 years. It was a shitty message fine lets be done. Quote Link to comment Share on other sites More sharing options...
psus2h Posted August 14, 2014 Share Posted August 14, 2014 It's bad enough when people's entitlement causes them to treat small labels or individual sellers like they're Amazon, but it's another thing when you think a company should eat a $300 loss for the privilege of having you as a customer. The customer is not always right. This is what people hate about service industry jobs. If only they banned buyers as freely as they ban sellers.... Quote Link to comment Share on other sites More sharing options...
tco Posted August 14, 2014 Share Posted August 14, 2014 I know the customer isn't always right, I worked retail for 3 years. It was a shitty message fine lets be done. Bet it wouldn't have been a shitty message if they accepted and honoured it. I could see a heap of cutting and pasting going on if they had...haha Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted August 14, 2014 Share Posted August 14, 2014 Bet it wouldn't have been a shitty message if they accepted and honoured it. I could see a heap of cutting and pasting going on if they had...haha Nah, it still would have been. Quote Link to comment Share on other sites More sharing options...
daegor Posted August 14, 2014 Share Posted August 14, 2014 Oh whatever, just get over it, whichever side of the fence you stand on thesewoodenideas 1 Quote Link to comment Share on other sites More sharing options...
somethingvinyl Posted August 14, 2014 Share Posted August 14, 2014 I had a polite chat with them on their help chat thingie, and asked them if this perhaps violated their policy. They apologized and then they gave me $10 CAD to use on amazon.ca that I'll probably never use, but whatever. I thanked them and said I understood that it was just a mistake and a misunderstanding. If you're polite to people and go in just questioning the overall action, and don't tell them that it is "unacceptable" they respond well and you don't look bad doing it. It's always worth a try to get something at a discount if the company offers it, but not at the risk of coming off like a jerk and possibly ruining some poor customer service worker's day. Hey, now it's only going to cost you $339 to get the box set! Quote Link to comment Share on other sites More sharing options...
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