futures Posted September 24, 2014 Share Posted September 24, 2014 I just received a "Notice of Policy Updates" from Paypal (you probably got one too) and this is really awesome: • We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days. This will really help when PO's go over the 45 day limit! Rejoice. daegor and GradedOnACurve 2 Quote Link to comment Share on other sites More sharing options...
McCandless Posted September 24, 2014 Share Posted September 24, 2014 Awesome news. At least I won't just remember I've not received a record on the 46th day now. Quote Link to comment Share on other sites More sharing options...
chriswamsley Posted September 24, 2014 Share Posted September 24, 2014 best news honestly Quote Link to comment Share on other sites More sharing options...
̮ ɤ ̮ Posted September 24, 2014 Share Posted September 24, 2014 Policy change in favour of the customer. Where's the catch? Quote Link to comment Share on other sites More sharing options...
Youinreverse Posted September 24, 2014 Share Posted September 24, 2014 Ah, I see PayPal have discovered Glassjaw. McCandless, FangsAnalSatan, abovetheearth and 5 others 8 Quote Link to comment Share on other sites More sharing options...
+hecollec+or Posted September 24, 2014 Share Posted September 24, 2014 SWEET Quote Link to comment Share on other sites More sharing options...
futures Posted September 24, 2014 Author Share Posted September 24, 2014 Ah, I see PayPal have discovered Glassjaw. An error occurredYou have reached your quota of positive votes for the day Quote Link to comment Share on other sites More sharing options...
fitterhappier Posted September 24, 2014 Share Posted September 24, 2014 As a buyer, it is nice to have the extra time to file a claim. As a seller, I hope nobody files a claim for an item I shipped 6 months ago Klefki, TFP and chiefwahoo 3 Quote Link to comment Share on other sites More sharing options...
One Hundred Fifty-Two Posted September 24, 2014 Share Posted September 24, 2014 I've always filed my claims within the 45 day window. This will only negatively affect me going forward. Quote Link to comment Share on other sites More sharing options...
laralaurent Posted September 24, 2014 Share Posted September 24, 2014 Nice! Probably to boost international sales Quote Link to comment Share on other sites More sharing options...
lexicondevil Posted September 24, 2014 Share Posted September 24, 2014 I agree that this is good and bad. Delivery confirmation is a must for all sellers. I just wonder what will happen if some yahoo scratches the record I sold him and he files a claim a month after he received it? What will their judgment criteria be? Quote Link to comment Share on other sites More sharing options...
Satan Posted September 24, 2014 Share Posted September 24, 2014 I agree that this is good and bad. Delivery confirmation is a must for all sellers. I just wonder what will happen if some yahoo scratches the record I sold him and he files a claim a month after he received it? What will their judgment criteria be? This all the way. I can see someone going "oh well, at least I can get my money back! :files dispute:" Quote Link to comment Share on other sites More sharing options...
McCandless Posted September 24, 2014 Share Posted September 24, 2014 This all the way. I can see someone going "oh well, at least I can get my money back! :files dispute:" Maybe positive feedback or an email to say they got it and it all sounds ok? It's definitely going to make sellers have to cover their backs more. Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted September 24, 2014 Share Posted September 24, 2014 I agree that this is good and bad. Delivery confirmation is a must for all sellers. I just wonder what will happen if some yahoo scratches the record I sold him and he files a claim a month after he received it? What will their judgment criteria be? What's to stop them from doing this now? Previously it was a 45 day window. I'd say just keep records of stuff if you're selling records. Take a photo before you pop it in the mail. Quote Link to comment Share on other sites More sharing options...
̮ ɤ ̮ Posted September 24, 2014 Share Posted September 24, 2014 Maybe Paypal wants to push the international shipping programm for Ebay. Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted September 24, 2014 Share Posted September 24, 2014 Maybe eBay wants to push the international shipping program for eBay. Since they own Paypal and all. Quote Link to comment Share on other sites More sharing options...
daegor Posted September 24, 2014 Share Posted September 24, 2014 Take a photo before you pop it in the mail. This x1000 Quote Link to comment Share on other sites More sharing options...
turnstiles Posted September 24, 2014 Share Posted September 24, 2014 Finally! The blink 182 debacle did something! Quote Link to comment Share on other sites More sharing options...
TFP Posted September 24, 2014 Share Posted September 24, 2014 As a seller, I hope nobody files a claim for an item I shipped 6 months ago I agree that this is good and bad. Delivery confirmation is a must for all sellers. I just wonder what will happen if some yahoo scratches the record I sold him and he files a claim a month after he received it? What will their judgment criteria be? This is good news as a buyer, but as a seller this is worrysome for the reasons above. Quote Link to comment Share on other sites More sharing options...
TFP Posted September 24, 2014 Share Posted September 24, 2014 Not to mention, most times (if) I sell, the buyer NEVER leaves feedback and leaves that open. Quote Link to comment Share on other sites More sharing options...
TFP Posted September 24, 2014 Share Posted September 24, 2014 Because of this new window, I feel eBay should make feedback a requirement for buyers to leave sellers. Quote Link to comment Share on other sites More sharing options...
Derek™ Posted September 24, 2014 Share Posted September 24, 2014 Yeah, I'm not especially keen on this. As a buyer, I just view this as a (massively) extended window that sellers can use to not ship something. I've had sellers ship something so that it arrived on day 43/45, and it's frustrating as all hell. And as a seller, I can't help but look at this as bating my breath for half a year, with everything I sell. You just know that someone, somewhere, is going to "borrow" your merch for ~6 months, only to decide it's no good. They'll get away with it because of eBay's protection. Having to issue a refund on something half a year later, completely out of the blue, sounds like a huge pain in the ass. TheGhostOfRandySavage, soundofsilver, TFP and 2 others 5 Quote Link to comment Share on other sites More sharing options...
David The Gnome Posted September 24, 2014 Share Posted September 24, 2014 Yup, nope Quote Link to comment Share on other sites More sharing options...
TFP Posted September 24, 2014 Share Posted September 24, 2014 Yeah, I'm not especially keen on this. As a buyer, I just view this as a (massively) extended window that sellers can use to not ship something. I've had sellers ship something so that it arrived on day 43/45, and it's frustrating as all hell. And as a seller, I can't help but look at this as bating my breath for half a year, with everything I sell. You just know that someone, somewhere, is going to "borrow" your merch for ~6 months, only to decide it's no good. They'll get away with it because of eBay's protection. Having to issue a refund on something half a year later, completely out of the blue, sounds like a huge pain in the ass. EXACTLY, well worded. Quote Link to comment Share on other sites More sharing options...
Satan Posted September 24, 2014 Share Posted September 24, 2014 I can see paypal doing this and extend to 60 days, but that's a huge fucking jump from a month and a half to 6 months. I'm sure retailers aren't pleased with this as well. Quote Link to comment Share on other sites More sharing options...
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