timsimmons Posted August 6, 2019 Share Posted August 6, 2019 this is where you go to DL it Quote Link to comment Share on other sites More sharing options...
toomanyrecords Posted August 6, 2019 Share Posted August 6, 2019 Anyone else not get a tracking number yet? Quote Link to comment Share on other sites More sharing options...
wuhanclan Posted August 7, 2019 Share Posted August 7, 2019 12 hours ago, throwgncpr said: I was wondering that as well. I thought this was supposed to include a digital download wondering the same. don’t see a card. got a download when the first track was released months ago but nothing since Quote Link to comment Share on other sites More sharing options...
throwgncpr Posted August 13, 2019 Share Posted August 13, 2019 I posted in the RSD topic, but FYI, the Sigur Rós 2019 RSD releases are getting a one-time repress with inverted artwork: https://store-us.sigurros.com/22-lunar-halo-vinyl.html https://store-us.sigurros.com/variations-on-darkness-vinyl.html Quote Link to comment Share on other sites More sharing options...
glass realms Posted August 13, 2019 Share Posted August 13, 2019 Anybody have any luck getting a response from their customer service team? Quote Link to comment Share on other sites More sharing options...
mikeyfoo7 Posted August 15, 2019 Share Posted August 15, 2019 I have not had any luck hearing back from them... just got a bill (I’m in Canada) from UPS for $168Cdn, which UPS said wasn’t a customs fee but the remainder of the shipping cost not covered by the sender... 😡 Quote Link to comment Share on other sites More sharing options...
Paddy Posted August 15, 2019 Share Posted August 15, 2019 sigur ros store was a nightmare. i ordered variations about 3 months ago from their store and it was delivered last week. no updates sent. when i emailed them asking for an update, they said they were moving their warehouse or something and it resulted in delays. Quote Link to comment Share on other sites More sharing options...
rabbitvinyl Posted August 15, 2019 Share Posted August 15, 2019 13 hours ago, mikeyfoo7 said: I have not had any luck hearing back from them... just got a bill (I’m in Canada) from UPS for $168Cdn, which UPS said wasn’t a customs fee but the remainder of the shipping cost not covered by the sender... 😡 What? That is fucked. Send it to them. Quote Link to comment Share on other sites More sharing options...
TheGhostOfRandySavage Posted August 15, 2019 Share Posted August 15, 2019 14 hours ago, mikeyfoo7 said: I have not had any luck hearing back from them... just got a bill (I’m in Canada) from UPS for $168Cdn, which UPS said wasn’t a customs fee but the remainder of the shipping cost not covered by the sender... 😡 Sounds like a scam. Did you already get the goods? Quote Link to comment Share on other sites More sharing options...
glass realms Posted August 15, 2019 Share Posted August 15, 2019 I had to email them a second time but I eventually got the link to download the box set. Quote Link to comment Share on other sites More sharing options...
mikeyfoo7 Posted August 16, 2019 Share Posted August 16, 2019 9 hours ago, MachoHommeRandallSauvage said: Sounds like a scam. Did you already get the goods? It’s not a scam. I did get the goods but this bill will go to collections if I don’t pay (or find a way to fight it). I’ve learned it definitely isn’t a duty charge (although now I know the process for easily combating UPS brokerage fees if anyone is interested). I just did some research and got a copy of my ‘commercial invoice’ from UPS. The value of the ‘goods’ is listed as $2.10 (HAHA). The freight is listed as $150. Somehow they sent the package UPS ‘WW Express Saver’ and I have to eat the additional cost above when I already paid for shipping (which then also included a fuel surcharge). I am not sure how to combat this as no one will reply to me from the SR store 🤔 anybody else from Canada run into this conundrum?!? Let’s join forces! 😊 Quote Link to comment Share on other sites More sharing options...
mikeyfoo7 Posted August 16, 2019 Share Posted August 16, 2019 Problem solved. I determined the SR store/distribution seller used the good ol’ Bill the receiver option. I called UPS and said I refused to pay and the charges should go back to the seller. They did not agree so I asked for a supervisor and when she got on the phone 5mins later she went right ahead and removed the charge from my file. Victory! Now I can enjoy my box set without any bitterness and stop wasting everyone’s time with my shipping charge problem!! YES!! poweredbytrust, TheGhostOfRandySavage and throwgncpr 3 Quote Link to comment Share on other sites More sharing options...
toomanyrecords Posted September 5, 2019 Share Posted September 5, 2019 Is anyone still waiting on the AB box set? I can't find a delay update in my email. Getting stressed... Quote Link to comment Share on other sites More sharing options...
jackshidt Posted September 5, 2019 Share Posted September 5, 2019 1 hour ago, Kanye West said: Is anyone still waiting on the AB box set? I can't find a delay update in my email. Getting stressed... I'm in the USA and ordered from the Sigur Ros website. I got my box weeks ago in good order, although I never found a download code. Quote Link to comment Share on other sites More sharing options...
toomanyrecords Posted September 5, 2019 Share Posted September 5, 2019 7 minutes ago, jackshidt said: I'm in the USA and ordered from the Sigur Ros website. I got my box weeks ago in good order, although I never found a download code. Well this is troublesome. Ugh. Quote Link to comment Share on other sites More sharing options...
glass realms Posted September 5, 2019 Share Posted September 5, 2019 I got my box set early last month. Didn't come with a download card but I emailed their customer support (twice) and eventually got the download. Quote Link to comment Share on other sites More sharing options...
toomanyrecords Posted September 5, 2019 Share Posted September 5, 2019 If they even get back to me, I'm probably going to get stuck with a non numbered box even though I ordered day one. I've only been asking about this release since it was teased FOUR YEARS AGO. Sigh. Quote Link to comment Share on other sites More sharing options...
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