jack8urt0n Posted July 26, 2018 Share Posted July 26, 2018 29 minutes ago, AndrewNstuff said: Welp, now the entire merch page for neon city records has disappeared. https://neoncityrecords.bandcamp.com/ What would be a reason to do this that's not shady? Quote Link to comment Share on other sites More sharing options...
JustSchwimmer Posted July 26, 2018 Share Posted July 26, 2018 Just put a paypal claim in for my Timeless record I'm not going to be burned again twice, also let paypal know what happened about Sailorwave even though it's outside of 6 months, they will keep an eye out on the account. I suggest everyone give them a call as well. Quote Link to comment Share on other sites More sharing options...
AndrewNstuff Posted July 26, 2018 Share Posted July 26, 2018 I do want to say NCR has always delivered with my orders, they just take forever, and I have 4 pending cassettes that'd I'd really like to own.... but this isn't looking to good. It's not quite outside the 180 days yet, but I'll keep an eye on it. Quote Link to comment Share on other sites More sharing options...
EHughes527 Posted July 26, 2018 Share Posted July 26, 2018 1 hour ago, jack8urt0n said: What would be a reason to do this that's not shady? Maybe Bandcamp received enough complaints thatbthry themselves took it down? Quote Link to comment Share on other sites More sharing options...
JustSchwimmer Posted July 26, 2018 Share Posted July 26, 2018 26 minutes ago, EHughes527 said: Maybe Bandcamp received enough complaints thatbthry themselves took it down? Totally possible but that doesn’t mean you shouldn’t file to get your money back. Quote Link to comment Share on other sites More sharing options...
Vector53 Posted July 27, 2018 Share Posted July 27, 2018 (edited) Neoncity's response: https://m.facebook.com/story.php?story_fbid=1632387546872125&id=959448484166038 [IMPORTANT UPDATE] "Our Bandcamp merch page has been hidden by mistake yesterday and we are trying to get this fixed now. Shipping of all previous orders will not be affected by this and for those who are waiting for their vinyl, there was a custom issue we were facing but it is now solved and all vinyl will be delivered to you soon. All of the previously refunded Sailorwave vinyl orders will also get a copy. We are getting low on manpower and might not be able to respond to all emails on time, but a new customer service team will start working next month. We are going to make another announcement next week when the setup is finished. Sorry for the confusion caused and thank you so much for your continued support!" Edited July 27, 2018 by Vector53 Quote Link to comment Share on other sites More sharing options...
natenomm Posted July 27, 2018 Share Posted July 27, 2018 Fuck, now what am I gonna do with the new pitchfork I bought? OneThreeOneTwo 1 Quote Link to comment Share on other sites More sharing options...
JustSchwimmer Posted July 27, 2018 Share Posted July 27, 2018 So we know that language barrier isn’t an issue with making a statement, why wait this long to make put something out? Quote Link to comment Share on other sites More sharing options...
Lugubrious Posted July 27, 2018 Share Posted July 27, 2018 "Hidden by mistake", wonder what that means. Quote Link to comment Share on other sites More sharing options...
Jetboy Posted July 27, 2018 Share Posted July 27, 2018 14 minutes ago, Lugubrious said: "Hidden by mistake", wonder what that means. They stated they have an announcement to put out. Best guess it they were hiding that announcement and head the other page as well. Quote Link to comment Share on other sites More sharing options...
EHughes527 Posted July 27, 2018 Share Posted July 27, 2018 https://www.facebook.com/959448484166038/posts/1632387546872125/ Quote Link to comment Share on other sites More sharing options...
OneThreeOneTwo Posted July 27, 2018 Share Posted July 27, 2018 So I could have freaked out, gotten a refund then got my albums shipped for free regardless? Hardly seems fair to those of us who waited. Quote Link to comment Share on other sites More sharing options...
Faucet Posted August 4, 2018 Share Posted August 4, 2018 got a shipping notification the other day Quote Link to comment Share on other sites More sharing options...
Lugubrious Posted August 4, 2018 Share Posted August 4, 2018 38 minutes ago, Faucet said: got a shipping notification the other day Do they add tracking numbers? Quote Link to comment Share on other sites More sharing options...
MrMatt767 Posted August 5, 2018 Share Posted August 5, 2018 Yeah got a shipping notification too but not tracking number, also got a shipping notification in Feb that turned out to be completely false. Hope this one is legit though! Quote Link to comment Share on other sites More sharing options...
natenomm Posted August 5, 2018 Share Posted August 5, 2018 Update from their Facebook: Quote Link to comment Share on other sites More sharing options...
Temper io Posted August 13, 2018 Share Posted August 13, 2018 So my copy of this just arrived. I am a bit surprised after months of unanswered emails. The record was shipped in a resealable poly outer that was duct taped to a piece of cardboard and inserted into a bubble wrap mailer. I’m shocked it arrived in one piece. Definitely the worst shipping I’ve ever seen from a label. I’ll never be ordering from this label again, and I’m so glad I dodged having to do a return. I predict a lot of you will receive damaged LPs. Quote Link to comment Share on other sites More sharing options...
vinyl21 Posted August 13, 2018 Share Posted August 13, 2018 3 minutes ago, GrapplesInStereo said: So my copy of this just arrived. I am a bit surprised after months of unanswered emails. The record was shipped in a resealable poly outer that was duct taped to a piece of cardboard and inserted into a bubble wrap mailer. I’m shocked it arrived in one piece. Definitely the worst shipping I’ve ever seen from a label. I’ll never be ordering from this label again, and I’m so glad I dodged having to do a return. I predict a lot of you will receive damaged LPs. Where are you located and did you ever get a shipping notification? Quote Link to comment Share on other sites More sharing options...
Temper io Posted August 13, 2018 Share Posted August 13, 2018 9 minutes ago, vinyl21 said: Where are you located and did you ever get a shipping notification? I am in North Carolina and I did receive multiple shipping notifications. I found my most recent one in my inbox. It is from August 8th, but I seem to remember also getting one in February or March although I can’t find it so it’s possible I’m wrong about that. Quote Link to comment Share on other sites More sharing options...
OneThreeOneTwo Posted August 13, 2018 Share Posted August 13, 2018 I got this on the 3rd of August: Hello, your order has been reshipped after the custom inspection, please expect arrival in 2~4 weeks. Thank you! Disappointed that they're claiming a white lie like that. Shows a lack of integrity. If I don't get this by mid-September I won't pre-order from them again. I can expect Timeless in 2019 at this rate I'm guessing. Quote Link to comment Share on other sites More sharing options...
vinyl21 Posted August 14, 2018 Share Posted August 14, 2018 Thanks for the replies. I havent received any emails yet but I was able to check my order page. It says its not shipping until mid September and should arrive sometime in October. That is if they ship it. Quote Link to comment Share on other sites More sharing options...
OneThreeOneTwo Posted August 16, 2018 Share Posted August 16, 2018 The bubble-wrap mailer is a e s t h e t i c s but it's also d i n g e d o u t e r s l e e v e. Quote Link to comment Share on other sites More sharing options...
ghost Posted August 16, 2018 Share Posted August 16, 2018 20 minutes ago, ａｒｕｍａｊｉｒｏ 零 一つ said: The bubble-wrap mailer is a e s t h e t i c s but it's also d i n g e d o u t e r s l e e v e. p i c t u r e s y o u c a n b a r e l y s e e Quote Link to comment Share on other sites More sharing options...
OneThreeOneTwo Posted August 16, 2018 Share Posted August 16, 2018 3 minutes ago, ghost said: p i c t u r e s y o u c a n b a r e l y s e e Yeah not sure what happened. I truly loath having to upload shit on Imgur every time Quote Link to comment Share on other sites More sharing options...
Pug__Face Posted August 16, 2018 Share Posted August 16, 2018 Did anyone get an extra Sailorwave lp for me? Quote Link to comment Share on other sites More sharing options...
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