Jump to content
Juturna90

PO: Norma Jean - Redeemer

Recommended Posts

1 hour ago, verb1999 said:

I emailed Absolute Merch's customer service to see if they'll refund my purchase, updated to the fixed shipping costs.  That was quite the blunder...

I did the same thing and they basically said no, and that the shipping costs were reasonable (they claim media mail is not an option for a 2LP order).
Going back to the website and re-creating the order even shows a 5$ cheaper shipping total then when I first ordered.

but the customer service rep politely told me to f**k off, and then my order shipped 2 hours later. 

 

Same rep actually emailed me 6 hours after the order shipped with a fresh perspective, apologized, and said I will be refunded the difference in shipping. Guess enough people complained that they changed their stance. 

Edited by V3XED

Share this post


Link to post
Share on other sites
37 minutes ago, V3XED said:

I did the same thing and they basically said no, and that the shipping costs were reasonable (they claim media mail is not an option for a 2LP order).
Going back to the website and re-creating the order even shows a 5$ cheaper shipping total then when I first ordered.

but the customer service rep politely told me to f**k off, and then my order shipped 2 hours later. 

 

Same rep actually emailed me 6 hours after the order shipped with a fresh perspective, apologized, and said I will be refunded the difference in shipping. Guess enough people complained that they changed their stance. 

It's not even 2xLP though is it?

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for Vinyl Collective. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×