SaulManella Posted March 15, 2019 Share Posted March 15, 2019 I haven't used them in years and years but I noticed they have something kind of hard to find I really want. Problem is through the board and generally all over the internet I'm seeing a whole lot of people who just aren't getting their order or any communication from them. Quote Link to comment Share on other sites More sharing options...
dantheriver Posted March 15, 2019 Share Posted March 15, 2019 No. Quote Link to comment Share on other sites More sharing options...
SeeMoreGlass Posted March 15, 2019 Share Posted March 15, 2019 Placed an order a month ago for some Propaghandi records They've been shipping in one day for like a month...its a bummer cause it used to be one of my main places to shop ten years ago... Quote Link to comment Share on other sites More sharing options...
Affenpuller Posted March 15, 2019 Share Posted March 15, 2019 Just use PayPal and you'll definitely get your money back even if they don't react to your messages...thats what happened to me. Quote Link to comment Share on other sites More sharing options...
KnowNothing Posted March 15, 2019 Share Posted March 15, 2019 I just canceled an order for a bunch of Snuff lps that I placed at the end of January. The status never changed from shipping soon. Didn't bother trying to contact them, just figured a month and half was long enough. Most of them are still available from Fat, they just had one or two that Fat doesn't so I figured I'd give them a shot for old times sake. I didnt have any issues canceling or getting refunded. Quote Link to comment Share on other sites More sharing options...
rickker Posted March 15, 2019 Share Posted March 15, 2019 Whew! Last (and final) time I ordered from them I had to make a PayPal claim after 5 months. Only then did they contact me and offer to ship the record - if I dropped the claim. I eventually did receive it. Quote Link to comment Share on other sites More sharing options...
Shitty Rambo Posted March 15, 2019 Share Posted March 15, 2019 They're still overcharging for shit you can get elsewhere. I'll grab an exclusive variant from them once in a great while but that's it and it's very very rare that I do that. Quote Link to comment Share on other sites More sharing options...
Oblivions Posted March 15, 2019 Share Posted March 15, 2019 Different company but SmartPunk is weak too. The punks just won't deliver. danny 1 Quote Link to comment Share on other sites More sharing options...
exileinoblivion Posted March 15, 2019 Share Posted March 15, 2019 Interpunk is flat out horrible. I once in a blue moon will mess with them when they have an exclusive but I know I am rolling the dice. Worst customer service ever!. Quote Link to comment Share on other sites More sharing options...
TheWindBlower Posted March 15, 2019 Share Posted March 15, 2019 6 hours ago, swb said: Different company but SmartPunk is weak too. The punks just won't deliver. Yo, idk about this here. I've only had good experiences with SmartPunk. I've never had to cancel an order or anything though. Everything is very timely in my experience. Shitty Rambo, mmhmm and N8TRU 3 Quote Link to comment Share on other sites More sharing options...
Captain Chrismo Posted March 15, 2019 Share Posted March 15, 2019 That archaic site gives me cramps. I placed an order for a record that was supposedly available as a UK import. I tried for a month to get a status, only to be told it was not available to them and they could fill the order with the US version (not the UK variant). They're Richmond based too, and as much as I want to support businesses in my state, I will not buy again. Quote Link to comment Share on other sites More sharing options...
Oblivions Posted March 15, 2019 Share Posted March 15, 2019 15 minutes ago, TheWindBlower said: Yo, idk about this here. I've only had good experiences with SmartPunk. I've never had to cancel an order or anything though. Everything is very timely in my experience. I may have been unlucky then. I got a record that skipped and I got one “we’ll look into this!” email and then silence for two weeks. I had to open a PayPal dispute before someone from their parent company stepped in and said they’d get SmartPunk to help. I got a 2nd “sorry we’ll look into this!” email within an hour. Two weeks went by and I got a 3rd reply from someone at SmartPunk who said “I’m looking into this! Can you tell me what your issue is and send photos?” I said “I already did. It’s on this email chain below” and I never heard back. A week or so later my PayPal dispute closed due to no response from the parent company and I got my $$$ back but seemed like a needless month of waiting for an actual reply. Quote Link to comment Share on other sites More sharing options...
TheWindBlower Posted March 15, 2019 Share Posted March 15, 2019 21 minutes ago, swb said: I may have been unlucky then. I got a record that skipped and I got one “we’ll look into this!” email and then silence for two weeks. I had to open a PayPal dispute before someone from their parent company stepped in and said they’d get SmartPunk to help. I got a 2nd “sorry we’ll look into this!” email within an hour. Two weeks went by and I got a 3rd reply from someone at SmartPunk who said “I’m looking into this! Can you tell me what your issue is and send photos?” I said “I already did. It’s on this email chain below” and I never heard back. A week or so later my PayPal dispute closed due to no response from the parent company and I got my $$$ back but seemed like a needless month of waiting for an actual reply. That's unfortunate as hell. Hopefully just a one-off thing, but sucks it happened to you. Also, it's a big bummer that Interpunk sucks now. I remember ordering records from there early on in my collecting days because they were the only like distro I knew of. I stopped ordering from them once I got a better footing in the vinyl hunt game. Haven't ordered from them in a few years, and I guess I won't bother again. Quote Link to comment Share on other sites More sharing options...
GradedOnACurve Posted March 15, 2019 Share Posted March 15, 2019 (edited) I liked them back in the day because they had harder to find CDs, shirts, and eventually were decent on their vinyl exclusives at first. They had pretty good customer service, and a decent platform to track and add to your orders. I preferred more sales over their rewards system, but they also allowed for user reviews for n00bs in the punk music game who had no idea what was going on. Now it seems that they're in over their heads with a bunch of shit and are making excuses making it seem like they're trying to do right when they're not. I e-mailed them about the 88 Fingers Louie record that they said they shipped but didn't. It's one thing to never get around to an order but to lie about shipping and say nothing? Nah...I'm done. Filed my first Paypal claim and won in a span of two weeks. Edited March 16, 2019 by GradedOnACurve RaptorRick 1 Quote Link to comment Share on other sites More sharing options...
andables Posted March 16, 2019 Share Posted March 16, 2019 I feel that this thread title is a rhetorical question Quote Link to comment Share on other sites More sharing options...
RaptorRick Posted March 16, 2019 Share Posted March 16, 2019 I refuse to ever use them again last time I ordered from them I got a record that was already opened and skipped. Quote Link to comment Share on other sites More sharing options...
FlippingOut Posted March 16, 2019 Share Posted March 16, 2019 SmartPunk, interpunk. What is this 2006? Did you guys grab the exclusive from zambooie.com too? 1876records and AlexH. 2 Quote Link to comment Share on other sites More sharing options...
KnowNothing Posted March 16, 2019 Share Posted March 16, 2019 3 hours ago, FlippingOut said: SmartPunk, interpunk. What is this 2006? Did you guys grab the exclusive from zambooie.com too? I still buy music off of Amazon. If you include their merge with CDnow I've been buying stuff from them since 1999. Don't quite get the point of your comment. Is it not ok to buy music from older sites? Quote Link to comment Share on other sites More sharing options...
mmhmm Posted March 16, 2019 Share Posted March 16, 2019 He's being funny but also forgetting he's posting on a site dedicated to the oldest physical format. Wondering what the OP is considering ordering from Interpunk? Quote Link to comment Share on other sites More sharing options...
1876records Posted March 16, 2019 Share Posted March 16, 2019 9 hours ago, FlippingOut said: SmartPunk, interpunk. What is this 2006? Did you guys grab the exclusive from zambooie.com too? yeah who the fuck are you people ordering from garbage websites? you can't find what you want literally anywhere else? Quote Link to comment Share on other sites More sharing options...
FlippingOut Posted March 16, 2019 Share Posted March 16, 2019 7 hours ago, KnowNothing said: I still buy music off of Amazon. If you include their merge with CDnow I've been buying stuff from them since 1999. Don't quite get the point of your comment. Is it not ok to buy music from older sites? Of course it’s fine haha. I’m just being tongue in cheek primarily because interpunk sucks. Quote Link to comment Share on other sites More sharing options...
Dillhole Posted March 16, 2019 Share Posted March 16, 2019 Last ordered I placed through them was the 88 Fingers Louie reissue and that went perfectly fine. Been avoiding them the last few months from all the issues I keep hearing about. They were my go-to for like a decade, and only being a few states away from their warehouse I'd always get shit within 2 days. Amazon has kind of taken over the thrown thanks to the prime deals. Quote Link to comment Share on other sites More sharing options...
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