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PO: Halsey - Manic


Roandy55
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  • 4 weeks later...
45 minutes ago, Snaggle Von Swift said:

How many times have you gotten the same "We sincerely apologize for the extended delay! Feel free to DM us again if you have any further questions."  canned response

I got that once so far. BUT...I have emailed multiple times and keep getting this canned response:

 

Hi Juan,

Thanks for contacting us! Unfortunately, a production delay has affected the Signed LP Jacket in your order and we do not currently have an expected time-frame for when this will ship. We truly apologize for any inconvenience this may cause. As soon as we receive an update regarding your order, we'll be back in touch with you.

In the meantime, if you'd prefer to cancel either the delayed item from your order or your full order for a refund, please let us know and we can assist you further. Refunds can take 3-10 business days to appear on your account and will be returned to the payment method used at checkout. Additionally, please note that if your order contains a digital product, once the digital portion of your order is available to download it cannot be refunded, as all digital sales are final.

 

 

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