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I have Project Carbon turntable and Project Phone box s2 preamp.. major speaking issues

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Hi there, 

      First post here hope someone can help. 


I have the project turntable and preamp.. both pretty well rated from what I read. My problem is the audioengine 5+ speakers that go with them... 


The right speak has sound that is muffled.. and the left one simply has no sound. It is extremely low. 


I've read a lot of people having this kind of issue.. 


What would you guys recommend; a better set of speakers? 


I think I need powered speaking for this preamp; please correct me if i am wrong. 


Thank you! 

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