dreamover Posted June 30, 2009 Share Posted June 30, 2009 who do i need to contact to cancel an order? Quote Link to comment Share on other sites More sharing options...
geezfools Posted June 30, 2009 Share Posted June 30, 2009 andy (@) suburbanhomerecords (.) com he'll take good care of ya Quote Link to comment Share on other sites More sharing options...
Duff Posted June 30, 2009 Share Posted June 30, 2009 VC is one of the easiest places to deal with when it comes to stuff like this. Quote Link to comment Share on other sites More sharing options...
dreamover Posted July 1, 2009 Author Share Posted July 1, 2009 emailed andy, virgil, and someone else three days ago. no answer. SOMEONE HELP ME OUT, HERE. Also missing a consignment check. Wouldn't put that, but since i'm getting no answers from anyone, maybe i'm writing the wrong people. i've never had issues getting virgil to answer emails before (except when an order was lost) Quote Link to comment Share on other sites More sharing options...
thomas Posted July 1, 2009 Share Posted July 1, 2009 Andy usually responds pretty fast, maybe they are busy. Quote Link to comment Share on other sites More sharing options...
dante3000 Posted July 1, 2009 Share Posted July 1, 2009 Can't be done. All orders are legally binding and final. If you do try and cancel Virgil comes to your house and beats you with his own child. Quote Link to comment Share on other sites More sharing options...
alex13 Posted July 2, 2009 Share Posted July 2, 2009 ...and leave negative feedback Quote Link to comment Share on other sites More sharing options...
Guest Admin Posted July 2, 2009 Share Posted July 2, 2009 emailed andy, virgil, and someone else three days ago. no answer. SOMEONE HELP ME OUT, HERE. Also missing a consignment check. Wouldn't put that, but since i'm getting no answers from anyone, maybe i'm writing the wrong people. i've never had issues getting virgil to answer emails before (except when an order was lost) we had kay kay in town for 2 days and then helped bottle whiskey for a local whiskey distiller yesterday. we will get back to you today. Been a rough week. Quote Link to comment Share on other sites More sharing options...
baseballhotdog Posted July 2, 2009 Share Posted July 2, 2009 I also sent an email to find out how to change my payment info and have not heard back, but I am being patient. The card I was using had it's # changed and I need to update that. It would be great if we were able to do these sorts of things online. You know, account settings, review orders, change addresses, etc. I remember saying the system you use is kinds limited, but I'm just thinking out loud and saying it would be cool if this was possible. emailed andy, virgil, and someone else three days ago. no answer. Quote Link to comment Share on other sites More sharing options...
andyfuckingthomas Posted July 2, 2009 Share Posted July 2, 2009 Please be patient with us guys. We are losing our minds here but will get to everyone's emails as soon as we can. Quote Link to comment Share on other sites More sharing options...
deafmx Posted July 3, 2009 Share Posted July 3, 2009 at least you don't have to deal with many of mine right now, as i'm too broke to afford to drop hundreds on the VC site these days. Quote Link to comment Share on other sites More sharing options...
dreamover Posted July 3, 2009 Author Share Posted July 3, 2009 This got taken care of yesterday. Thanks Andy! Quote Link to comment Share on other sites More sharing options...
baseballhotdog Posted July 3, 2009 Share Posted July 3, 2009 This got taken care of yesterday. Thanks Andy! Same with me..thanks again! Quote Link to comment Share on other sites More sharing options...
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