Gumbo72203 Posted March 12 Share Posted March 12 i need to give a shoutout to Maybeshewill and The Robot Needs Home Collective label. I ordered 5 copies of the remastered "I Was Here For a Moment..." vinyl for myself and friends. First package shipped via Fedex disappeared. A second package sent via Fedex.... disappeared. Tracking shows they never even left the airport, so it seems someone is stealing. Now, we're on our 3rd shipment that was broken into 2 parcels to be sent via USPS. They've been super responsive and helpful through all this, via their shipping broker SHHHIP LTD or whatever they're called. Fedex can suck a tailpipe and die in a fire. Fuck them. Derek™ 1 Quote Link to comment Share on other sites More sharing options...
ZeroNowhere Posted March 15 Share Posted March 15 (edited) Ooops, wrong thread. Edited March 15 by ZeroNowhere Quote Link to comment Share on other sites More sharing options...
Coldplay31169 Posted March 16 Share Posted March 16 Rough Trade canceled an order I made in August because it had free shipping and then lied about it saying my card details were incorrect after trying 3 times. Never contacted during any of these 3 times either and I have orders placed a week later that went through fine. They say it's now impossible for them to replace the order and I have to do it, but there's no way to get the free shipping back. Fuck Rough Trade don't order from them they've completely tanked as a company since that disastrous record club circle shit. jason202 1 Quote Link to comment Share on other sites More sharing options...
MrScorpio Posted March 17 Share Posted March 17 Me when i don't get free shipping: tokimedo 1 Quote Link to comment Share on other sites More sharing options...
Coldplay31169 Posted March 17 Share Posted March 17 3 minutes ago, MrScorpio said: Me when i don't get free shipping: Sorry normal people in the thread we set this crazy guy off again and he's showing out. Quote Link to comment Share on other sites More sharing options...
MrScorpio Posted March 17 Share Posted March 17 2 minutes ago, Coldplay31169 said: We bullied a guy for posting preorders in the Flogging Molly thread. Also, I cry for cancel culture when I don't get free shipping. Quote Link to comment Share on other sites More sharing options...
¯\_(ツ)_/¯ Posted March 24 Share Posted March 24 (edited) Has anyone ordered anything from no sleep recently? I ordered able Baker fox because it was a flash sale, but it hasn't shipped.. and support response has been shoddy at best Edited March 24 by ¯\_(ツ)_/¯ Quote Link to comment Share on other sites More sharing options...
N8TRU Posted March 24 Share Posted March 24 20 minutes ago, ¯\_(ツ)_/¯ said: Has anyone ordered anything from no sleep recently? I ordered able Baker fox because it was a flash sale, but it hasn't shipped.. and support response has been shoddy at best https://www.instagram.com/p/CbdFNSWpW0e/?utm_medium=copy_link I know this isn't exactly an answer for your situation but it's being acknowledged to some degree. ¯\_(ツ)_/¯ 1 Quote Link to comment Share on other sites More sharing options...
¯\_(ツ)_/¯ Posted March 24 Share Posted March 24 8 hours ago, N8TRU said: https://www.instagram.com/p/CbdFNSWpW0e/?utm_medium=copy_link I know this isn't exactly an answer for your situation but it's being acknowledged to some degree. It actually is, glad they're aware and put something out. I got an email back awesome distro USA just an hour ago letting me know my records coming in early april N8TRU 1 Quote Link to comment Share on other sites More sharing options...
jason202 Posted April 1 Share Posted April 1 On 3/16/2022 at 3:21 PM, Coldplay31169 said: Fuck Rough Trade don't order from them they've completely tanked as a company since that disastrous record club circle shit. Agreed, they were awesome for a long time and I ordered from them frequently, but they've really gone down hill recently. Coldplay31169 1 Quote Link to comment Share on other sites More sharing options...
porkdad Posted April 27 Share Posted April 27 i'm still battling with No Sleep and Awesome Merch on IN-STOCK records I ordered in December. Awesome Merch has told me since March that my records are going to mailed "this week." Quote Link to comment Share on other sites More sharing options...
xabsolutefuturex Posted April 28 Share Posted April 28 No Sleep is consistently trash and takes months and months to ship anything. Poor customer service experience with Zegema Beach Records (USA store). I received the new Crossed LP from them badly warped (hovering 1/4” off the platter). Emailed them about a replacement and they informed me ”We actually noticed that nearly all of our copies arrived like that “ and “sounds like it plays” and suggested “there is a way to unwarp records but I've never tried it”. So they sent out an entire 300pc run of warped records knowingly instead of having the plant redo it or trying to flatten the records themselves. I offered twice to ship the record for a refund and he stopped responding. DIY = GFY apparently. Gave him 5 days before filing a chargeback. Quote Link to comment Share on other sites More sharing options...
prowl20 Posted April 29 Share Posted April 29 9 hours ago, xabsolutefuturex said: Poor customer service experience with Zegema Beach Records (USA store). I received the new Crossed LP from them badly warped (hovering 1/4” off the platter). Weird, my copy is also dished but it plays absolutely fine. (The dishing affects the screened side) sorry you had a poor experience, I’ve been ordering from ZBR for close to 8 years now and never had a bad experience ¯\_(ツ)_/¯ Quote Link to comment Share on other sites More sharing options...
xabsolutefuturex Posted May 5 Share Posted May 5 On 4/29/2022 at 12:53 AM, prowl20 said: Weird, my copy is also dished but it plays absolutely fine. (The dishing affects the screened side) sorry you had a poor experience, I’ve been ordering from ZBR for close to 8 years now and never had a bad experience ¯\_(ツ)_/¯ I’ve been ordering from them for around half that time and never had any issues with them before either, but its very telling at least to me when the one time I do, I get one condescending reply and then ignored. I’ll buy their releases secondhand from now on. I guess I can’t place all the blame on them - QC in general has seen a steep decline in the past 3-4 years, about 1/10 (if not more than that) new records I receive are warped. For context I’ve been buying records since 2006 and that number used to be closer to 1/100. Quote Link to comment Share on other sites More sharing options...
mitchard Posted May 10 Share Posted May 10 Craft Recordings is a big thumbs down. Horrible QC on a new RSD release. I contacted them on multiple platforms (with photos), and was left on read. Quote Link to comment Share on other sites More sharing options...
manic_compressed Posted May 13 Share Posted May 13 Negative for Tuff Kong. Gave them a chance, never again. They do the old 'shipping label created' trick when you ask where your records are. Quote Link to comment Share on other sites More sharing options...
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