icecream Posted January 4, 2012 Share Posted January 4, 2012 yes i know yet another paypal thread of copious bitching. i sent a $70 record to germany with proof of tracking slip/receipt. buyer filed a claim and it got settled in his favor. pay pal hotline was about as useful as broken comdom she connected me to the usps hotline. Quote Link to comment Share on other sites More sharing options...
element101 Posted January 4, 2012 Share Posted January 4, 2012 did you send it registered? I've had a few claims internationally lately but they were decided in my favor. Quote Link to comment Share on other sites More sharing options...
icecream Posted January 4, 2012 Author Share Posted January 4, 2012 first class. Quote Link to comment Share on other sites More sharing options...
element101 Posted January 4, 2012 Share Posted January 4, 2012 Oh, yeah. That sucks. They don't seem to use anything less than registered as official tracking in my experience. That definitely is not cool. Quote Link to comment Share on other sites More sharing options...
moonbeams Posted January 4, 2012 Share Posted January 4, 2012 did you send it USPS? I've had quite a few packages from the US just sit for 2 weeks at the airport and then arrive in mangled condition. Most recently were books and documents with water damage. Sent international express, took 2 weeks. Before that was a record that arrived in the shape of a bowl. Almost all of my US orders are slightly damaged. Quote Link to comment Share on other sites More sharing options...
icecream Posted January 4, 2012 Author Share Posted January 4, 2012 yeah i sent it sups i try and always throw a nice amount of cardboard in there i know they get moved around Quote Link to comment Share on other sites More sharing options...
mattisr1984 Posted January 4, 2012 Share Posted January 4, 2012 i made it a rule to stop shipping records internationally a long time ago to avoid this very scenario. just not worth it. Quote Link to comment Share on other sites More sharing options...
dethrock Posted January 4, 2012 Share Posted January 4, 2012 I have a guy from the UK wanting to buy a record from me. With as bad as Canada Post is, maybe I should just pass on selling it. Quote Link to comment Share on other sites More sharing options...
sharkie Posted January 4, 2012 Share Posted January 4, 2012 i made it a rule to stop shipping records internationally a long time ago to avoid this very scenario. just not worth it. ^ this is how i am. recently though, a Canadian tried to buy from me on Discogs - and we came to an agreement that if they paid thru paypal as a gift, and assumed the risk, then I sold them the records. That worked out fine. Quote Link to comment Share on other sites More sharing options...
hudsoncomplex Posted January 4, 2012 Share Posted January 4, 2012 I have a guy from the UK wanting to buy a record from me. With as bad as Canada Post is, maybe I should just pass on selling it. As bad/expensive Quote Link to comment Share on other sites More sharing options...
moonbeams Posted January 4, 2012 Share Posted January 4, 2012 http://www.consumeraffairs.com/delivery/usps_damage.html Quote Link to comment Share on other sites More sharing options...
someasiandude Posted January 4, 2012 Share Posted January 4, 2012 do not sell internationally no matter what. That's what i learned after years of selling my junk on the internet. Quote Link to comment Share on other sites More sharing options...
catalinacaper Posted January 4, 2012 Share Posted January 4, 2012 Sent my first ever record out international today, to Australia, we will see how it ends up. I would never sell internationally on eBay or somewhere where I couldn't scope out the buyer's reputation first. Quote Link to comment Share on other sites More sharing options...
ac3ebemo Posted January 4, 2012 Share Posted January 4, 2012 I have had the opposite experience of most in this thread. I have shipped numerous time overseas, never a single issue. Always ship first class and pack it like a tank and keep customs forms and receipts. Guess I've gotten lucky. Quote Link to comment Share on other sites More sharing options...
monsterrod Posted January 4, 2012 Share Posted January 4, 2012 After a couple similar experiences, I've stopped shipping overseas entirely. It's just not worth the headache. It sucks because on the rare occation that I do eBay something, an overseas bidder inevitably wins despite my communicating to them that I will not ship overseas, and I have to re-list an item once or twice before actually selling it. To me, it's worth taking a little less money or jumping through a couple more hoops to avoid getting ripped off on overseas shipping. Quote Link to comment Share on other sites More sharing options...
shenanigans Posted January 4, 2012 Share Posted January 4, 2012 I have had the opposite experience of most in this thread. I have shipped numerous time overseas, never a single issue. Always ship first class and pack it like a tank and keep customs forms and receipts. Guess I've gotten lucky. I'm with you. I've done a lot of international shipping and never had any problems. Quote Link to comment Share on other sites More sharing options...
mot Posted January 4, 2012 Share Posted January 4, 2012 I recently started requiring express mail w/ tracking for any international orders over $40. If they want to pay $35 shipping, be my guest! Quote Link to comment Share on other sites More sharing options...
bobfrombob Posted January 4, 2012 Share Posted January 4, 2012 I don't get why there is such opposition to international shipping? Don't you have the same problem if you ship within the US and the buyer claims they didn't receive it? Quote Link to comment Share on other sites More sharing options...
derby625 Posted January 4, 2012 Share Posted January 4, 2012 I've been really impressed by DHL for international shipping. That may be something to look into. Quote Link to comment Share on other sites More sharing options...
jase Posted January 4, 2012 Share Posted January 4, 2012 I recently started requiring express mail w/ tracking for any international orders over $40. If they want to pay $35 shipping, be my guest! It costs me about $35 shipping on $40 worth of records anyway. So if it's express with tracking for the same price I'd be all over that! If it weren't for people shipping me records I'd have very few. I've never had any real problems, and haven't ever had any problems ordering from people rather than labels. And even then, it's only a been that my order got lost in their system when a popular preorder was announced. No big deal, the problem here is the people. They're dicks. Sell your records to me Quote Link to comment Share on other sites More sharing options...
madtired Posted January 4, 2012 Share Posted January 4, 2012 After a couple similar experiences, I've stopped shipping overseas entirely. It's just not worth the headache. It sucks because on the rare occation that I do eBay something, an overseas bidder inevitably wins despite my communicating to them that I will not ship overseas, and I have to re-list an item once or twice before actually selling it. To me, it's worth taking a little less money or jumping through a couple more hoops to avoid getting ripped off on overseas shipping. There are ways to block international bidders from bidding on your items and you can set up additional restrictions to try and keep out deadbeat bidders. http://my.ebay.com/ws/eBayISAPI.dll?MyeB....sPag eName=STRK:ME:LNLK&FClassic=true Under the buyer requirements I have the following checked off: Block buyers who: Don't have a PayPal account Have received 2 Unpaid Item strike(s) within 6 Month(s) Have a primary shipping address in a location I don't ship to Have 4 Policy Violation report(s) within 6 Month(s) Are currently winning or have bought 3 of my items in the last 10 days and have a feedback score of 3 or lower Some deadbeats still slip through from time to time but generally they are just not paying, so any issue I have with them stops right there. International shipping shouldn't be that difficult if you "pack it like a tank" and make sure as best you can that the buyer is reputable. The Euro is still stronger than the dollar so you could be shutting out higher-paying bidders by refusing to sell to them. Quote Link to comment Share on other sites More sharing options...
someasiandude Posted January 4, 2012 Share Posted January 4, 2012 If you really want to read a Paypal horror story: http://boingboing.net/2012/01/04/paypal-if-you-dont-like-the.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+boingboing%2FiBag+%28Boing+Boing%29&utm_content=FaceBook Quote Link to comment Share on other sites More sharing options...
daegor Posted January 4, 2012 Share Posted January 4, 2012 International sales are fine, just be educated and prepared. The VAST majority of all my purchases and sales are international. Have a clearly defined and communicated return policy. Keep/scan all receipts regarding shipping, take photos of the item packed and unpacked before you shipped (and ideally, even a picture with the shipping label on it). When shipping a more valuable item I REQUIRE that the buyer purchase shipping with tracking/insurance at a minimum. If you come to the table of a dispute overprepared you will rarely loose. Quote Link to comment Share on other sites More sharing options...
Shitty Rambo Posted January 4, 2012 Share Posted January 4, 2012 This is specifically why I will not ship anything to anywhere outside the US. And no shifty-eyed Canadian is going to tell me different! Quote Link to comment Share on other sites More sharing options...
monsterrod Posted January 4, 2012 Share Posted January 4, 2012 If you really want to read a Paypal horror story:http://boingboing.net/2012/01/04/paypal-if-you-dont-like-the.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+boingboing%2FiBag+%28Boing+Boing%29&utm_content=FaceBook Wow. That's actually disturbing. Quote Link to comment Share on other sites More sharing options...
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