serravalle Posted July 24, 2013 Share Posted July 24, 2013 Talking with a friend of mine who got two orange when he was supposed to get one orange/one clear and the email he got from the store said: "The first few limited copies sold were orange copies, and then the product was switched to clear when the orange ones sold out. That's probably when you ordered the clear. Then, some people let us know they accidentally ordered multiple copies, so they cancelled the duplicates. These duplicates went to the next people in line, as it were when we were shipping them out, so that's why you received two orange copies." Does that even make sense? They're asking him to send it back to them and they'll cover the shipping/exchange costs. Quote Link to comment Share on other sites More sharing options...
daegor Posted July 24, 2013 Share Posted July 24, 2013 Talking with a friend of mine who got two orange when he was supposed to get one orange/one clear and the email he got from the store said: "The first few limited copies sold were orange copies, and then the product was switched to clear when the orange ones sold out. That's probably when you ordered the clear. Then, some people let us know they accidentally ordered multiple copies, so they cancelled the duplicates. These duplicates went to the next people in line, as it were when we were shipping them out, so that's why you received two orange copies." Does that even make sense? They're asking him to send it back to them and they'll cover the shipping/exchange costs. It makes sense how it happened, not that it should have happened. Quote Link to comment Share on other sites More sharing options...
serravalle Posted July 24, 2013 Share Posted July 24, 2013 It doesn't explain why he got two orange though, especially when he had two different orders, for two different colours. He asked them to combine orders to save on shipping, so his order would have said one of each colour. I'm surprised they are asking him to send his other copy back. The store fucked up, they should let people keep what they got, send out the correct variant and have to eat the cost of everything. (I know that won't actually happen though) Quote Link to comment Share on other sites More sharing options...
daegor Posted July 24, 2013 Share Posted July 24, 2013 It doesn't explain why he got two orange though, especially when he had two different orders, for two different colours. He asked them to combine orders to save on shipping, so his order would have said one of each colour. I'm surprised they are asking him to send his other copy back. The store fucked up, they should let people keep what they got, send out the correct variant and have to eat the cost of everything. (I know that won't actually happen though) They made the assumption that everyone that ordered would rather receive the first colour and edited the first whatever number of clear orders to orange instead of putting up the extra orange on the webstore (which WOULD have pissed off those that missed out on orange and actually wanted it) Quote Link to comment Share on other sites More sharing options...
serravalle Posted July 24, 2013 Share Posted July 24, 2013 They made the assumption that everyone that ordered would rather receive the first colour and edited the first whatever number of clear orders to orange instead of putting up the extra orange on the webstore (which WOULD have pissed off those that missed out on orange and actually wanted it) Okay, thank you, THAT I understand. I emailed back and forth with them when I made both my orders and was sure to specify that I wanted one orange and one clear. They said to me "We just wanted to follow up with you regarding your order. We'll make sure you receive both coloured vinyl-s" so I'm really interested in seeing if I get one of each or two of the same colour. Sadly, mine won't arrive until Monday. Quote Link to comment Share on other sites More sharing options...
daegor Posted July 24, 2013 Share Posted July 24, 2013 Okay, thank you, THAT I understand. I emailed back and forth with them when I made both my orders and was sure to specify that I wanted one orange and one clear. They said to me "We just wanted to follow up with you regarding your order. We'll make sure you receive both coloured vinyl-s" so I'm really interested in seeing if I get one of each or two of the same colour. Sadly, mine won't arrive until Monday. Hopefully they have you sorted then! Quote Link to comment Share on other sites More sharing options...
ChardeeMacDennis Posted July 24, 2013 Share Posted July 24, 2013 Did anyone buy one to sell? Quote Link to comment Share on other sites More sharing options...
andydrums Posted July 24, 2013 Share Posted July 24, 2013 I'm interested to see what their excuse is for sending me a clear copy which had been opened (so they knew it was clear), but still marked it as being orange. Really hope they can get me sorted. If not, if someone on here receives 2 orange, I'd really appreciate you helping me out. Quote Link to comment Share on other sites More sharing options...
ruben Posted July 25, 2013 Share Posted July 25, 2013 Yay, mine arrived yesterday! 1xOrange 12"1xGrey 7"1xSigned CD It arrived earlier than they thought ;-), even faster than 10-15 b.days! Quote Link to comment Share on other sites More sharing options...
ruben Posted July 25, 2013 Share Posted July 25, 2013 Interested in a orange or clear copy. Message me! You can still buy the clear version on www.cityandcolour.com Quote Link to comment Share on other sites More sharing options...
andydrums Posted July 25, 2013 Share Posted July 25, 2013 Got my response from mamstore, apparently they had just 30 orange copies for the UK and I was number 32, even though my order clearly stating orange when I placed it. If anyone's received a spare in error, I'd really appreciate it. Quote Link to comment Share on other sites More sharing options...
gcarn Posted July 25, 2013 Share Posted July 25, 2013 Just reali Yay, mine arrived yesterday! 1xOrange 12"1xGrey 7"1xSigned CD It arrived earlier than they thought ;-), even faster than 10-15 b.days! Just realized I never even got my CD. It would have just gone on a shelf anyways and never get listened to... but its sad that they never sent it. Quote Link to comment Share on other sites More sharing options...
bandit614 Posted July 25, 2013 Share Posted July 25, 2013 I must be the only one that hates orange. Quote Link to comment Share on other sites More sharing options...
nelso330 Posted July 26, 2013 Share Posted July 26, 2013 This is why you make 1 or maybe 2 at most color variants! All this variant bs is getting Old! skippy 1 Quote Link to comment Share on other sites More sharing options...
putol Posted July 26, 2013 Share Posted July 26, 2013 Got my response from mamstore, apparently they had just 30 orange copies for the UK and I was number 32, even though my order clearly stating orange when I placed it. If anyone's received a spare in error, I'd really appreciate it. sorry to hear that Andy.. I had more luck.. I got the orange copy! Quote Link to comment Share on other sites More sharing options...
raynerho Posted July 26, 2013 Share Posted July 26, 2013 A little out of topic but. I hope a green/red version comes out. My other 3 c&c albums are on green and red and i am a sucker for completeness. Do i really have to wait till xmas period and hope they release them??? Haha Quote Link to comment Share on other sites More sharing options...
justindinealone Posted July 26, 2013 Share Posted July 26, 2013 A little out of topic but. I hope a green/red version comes out. My other 3 c&c albums are on green and red and i am a sucker for completeness. Do i really have to wait till xmas period and hope they release them??? Haha i can confirm there will be raynerho 1 Quote Link to comment Share on other sites More sharing options...
raynerho Posted July 26, 2013 Share Posted July 26, 2013 Thanks justin! Cant wait!!! Quote Link to comment Share on other sites More sharing options...
justindinealone Posted July 26, 2013 Share Posted July 26, 2013 Thanks justin! Cant wait!!! expect them end of october / november probably Quote Link to comment Share on other sites More sharing options...
Markwatson23 Posted July 26, 2013 Share Posted July 26, 2013 So i complained to mamstore about the terrible sleeves i had and they were actually very helpful and i recieved new sleeves today. Quote Link to comment Share on other sites More sharing options...
serravalle Posted July 26, 2013 Share Posted July 26, 2013 i can confirm there will be And then that'll be it with the variants right, Justin? Only black, clear, orange and red/green? Please... my wallet will be so happy... andydrums 1 Quote Link to comment Share on other sites More sharing options...
sharkticon Posted August 5, 2013 Share Posted August 5, 2013 Glad to finally have this Quote Link to comment Share on other sites More sharing options...
andydrums Posted August 5, 2013 Share Posted August 5, 2013 Received my Black and Orange variants the other day. Sadly one of them, both inner sleeves were split right down the side Quote Link to comment Share on other sites More sharing options...
yarostino Posted August 5, 2013 Share Posted August 5, 2013 Received my Black and Orange variants the other day. Sadly one of them, both inner sleeves were split right down the side i got my orange copy today and both inner sleeves are split on all sides... it sucks but oh well, at least the music is great ajismetal 1 Quote Link to comment Share on other sites More sharing options...
Markwatson23 Posted August 5, 2013 Share Posted August 5, 2013 You should both report the sleeves. I did and got sent new ones yarostino 1 Quote Link to comment Share on other sites More sharing options...
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