just a normal guy kevin Posted December 21, 2015 Share Posted December 21, 2015 Call them and ask them to send the replacement directly to your friend/family member. You probably won't get rushed shipping but maybe they'll give you some other form of compensation (shipping credit? coupon?) Quote Link to comment Share on other sites More sharing options...
tlr Posted December 21, 2015 Share Posted December 21, 2015 I contacted them when I got Further Seems Forever from them completely smashed, and customer service didn't care. If you paid with a debit card you can return it in store if you haven't opened it, if you paid with paypal you will have to pay for return shipping back to them. It seems all my orders from them late this year have been shipping with no extra inserts or bubble wrap, they used to pack to be the most secure records that I got from anyone. Quote Link to comment Share on other sites More sharing options...
MicLima Posted December 21, 2015 Share Posted December 21, 2015 I contacted them when I got Further Seems Forever from them completely smashed, and customer service didn't care. If you paid with a debit card you can return it in store if you haven't opened it, if you paid with paypal you will have to pay for return shipping back to them. It seems all my orders from them late this year have been shipping with no extra inserts or bubble wrap, they used to pack to be the most secure records that I got from anyone. Now I'm nervous, I'll find out soon. Edit: Aside from a minor bend in one of the corners, everything else looks good. Mine did not have any other packing material either, straight into a cardboard mailer and sent out. Quote Link to comment Share on other sites More sharing options...
dantheriver Posted December 21, 2015 Share Posted December 21, 2015 Travis can't help you out with some stuff like "Why no more vinylz at my HT?!?" but he does give a shit about people getting trashed records in the mail. If he sees your messages he will likely help. Quote Link to comment Share on other sites More sharing options...
MicLima Posted December 21, 2015 Share Posted December 21, 2015 Travis can't help you out with some stuff like "Why no more vinylz at my HT?!?" but he does give a shit about people getting trashed records in the mail. If he sees your messages he will likely help. Good to know. I got my other record from them today as well and although it came from the same distribution center in TN it came packaged totally different, this time sandwiched in between two pieces of cardboard taped together and put into a 14x2x14 box with no other packing material. Gladly though it was in good condition. Makes me wonder why they wouldn't have a standard way to ship vinyl. Quote Link to comment Share on other sites More sharing options...
s_r0d Posted December 21, 2015 Share Posted December 21, 2015 Is hot topic starting not to sell vinyl in stores anymore? One store has a small crate and another store just doesn't sell vinyl anymore near me. MCDELTAT 1 Quote Link to comment Share on other sites More sharing options...
thebilljim Posted December 21, 2015 Share Posted December 21, 2015 Is hot topic starting not to sell vinyl in stores anymore? One store has a small crate and another store just doesn't sell vinyl anymore near me. None of the stores around me do either, but I always just assumed that was because Newbury has vinyl sales on lockdown. Quote Link to comment Share on other sites More sharing options...
vinyl addict Posted December 21, 2015 Share Posted December 21, 2015 No more in Nashua, Jim? MCDELTAT 1 Quote Link to comment Share on other sites More sharing options...
travis Posted December 21, 2015 Share Posted December 21, 2015 Hot Topic still sells vinyl, it's not going anywhere. I'm actually working on a bunch of big exclusives for 2016. Fingers crossed most of them actually happen. Quote Link to comment Share on other sites More sharing options...
thebilljim Posted December 21, 2015 Share Posted December 21, 2015 No more in Nashua, Jim? Y'know, somehow I actually never managed to notice there's a HT in Nashua. Haha. Anytime I'm there, I only ever hit up Newbury. I'll have to swing by sometime and scope it out. Quote Link to comment Share on other sites More sharing options...
throughbeingcruel Posted December 21, 2015 Share Posted December 21, 2015 Hot Topic still sells vinyl, it's not going anywhere. I'm actually working on a bunch of big exclusives for 2016. Fingers crossed most of them actually happen.You da best Quote Link to comment Share on other sites More sharing options...
vinyl addict Posted December 21, 2015 Share Posted December 21, 2015 Yeah they didn't have much last time I was in there about 6 weeks ago Quote Link to comment Share on other sites More sharing options...
jonnystorm777 Posted December 21, 2015 Share Posted December 21, 2015 THey moved the bigger display in my store to the back corner. I almost couldn't even see them! Quote Link to comment Share on other sites More sharing options...
just a normal guy kevin Posted December 21, 2015 Share Posted December 21, 2015 If Hot Topic stopped selling vinyl, there'd be about 50-100 very successful eBay stores that go out of business. blackhawks88 1 Quote Link to comment Share on other sites More sharing options...
MayCauseDeath Posted December 22, 2015 Share Posted December 22, 2015 I have to vent some serious anger. hot topic needs to get out of the vinyl game. I just ordered 3 vinyl and they arrived in a plastic shipping bag thing with just the vinyl inside and them Dinged to fucking hell. The stores treat the vinyl like absolute shit, and they don't care about them. They should just remove them from the company. Quote Link to comment Share on other sites More sharing options...
just a normal guy kevin Posted December 22, 2015 Share Posted December 22, 2015 Just start listening to any genre of music that isn't 2006-2010 pop-punk/screamo and you'll never have to deal with HT again. blackhawks88, webdoggy, lampwick and 1 other 4 Quote Link to comment Share on other sites More sharing options...
himynameisShane Posted December 22, 2015 Share Posted December 22, 2015 I have to vent some serious anger. hot topic needs to get out of the vinyl game. I just ordered 3 vinyl and they arrived in a plastic shipping bag thing with just the vinyl inside and them Dinged to fucking hell. The stores treat the vinyl like absolute shit, and they don't care about them. They should just remove them from the company. But then where would Travis go? Quote Link to comment Share on other sites More sharing options...
MayCauseDeath Posted December 22, 2015 Share Posted December 22, 2015 But then where would Travis go? he should work for a major label like Warner bros or just move to a desert island and drink coconuts all day Quote Link to comment Share on other sites More sharing options...
Dingleberry17 Posted December 22, 2015 Share Posted December 22, 2015 I have to vent some serious anger. hot topic needs to get out of the vinyl game. I just ordered 3 vinyl and they arrived in a plastic shipping bag thing with just the vinyl inside and them Dinged to fucking hell. The stores treat the vinyl like absolute shit, and they don't care about them. They should just remove them from the company. Pretty much every record i've ever purchased from them has damage. Most recent copy was +44. Damaged when i bought it but it was the only copy the 4 stores in my area had for sale. They dont discount for damaged records either & still expect full price. What can you do when its an exclusive. If they have an album in stock i want thats available at my local record store -- i pay more for it elsewhere because $22.50+ is to much for a damaged record. Pretty sure its a combination of shipping/employees/their customers. Then they removed vinyl from my locations because of this. Quote Link to comment Share on other sites More sharing options...
Dingleberry17 Posted December 22, 2015 Share Posted December 22, 2015 I have to vent some serious anger. hot topic needs to get out of the vinyl game. I just ordered 3 vinyl and they arrived in a plastic shipping bag thing with just the vinyl inside and them Dinged to fucking hell. The stores treat the vinyl like absolute shit, and they don't care about them. They should just remove them from the company. Pretty much every record i've ever purchased from them has damage. Most recent copy was +44. Damaged when i bought it but it was the only copy the 4 stores in my area had for sale. They dont discount for damaged records either & still expect full price. What can you do when its an exclusive. If they have an album in stock i want thats available at my local record store -- i pay more for it elsewhere because $22.50+ is to much for a damaged record. Pretty sure its a combination of shipping/employees/their customers. Then they removed vinyl from my locations because of this. Quote Link to comment Share on other sites More sharing options...
MayCauseDeath Posted December 22, 2015 Share Posted December 22, 2015 I paid 35$ for a record that looks like it was Ace Venturad where he is kicking the USPS box down the hallway like a soccer ball. Quote Link to comment Share on other sites More sharing options...
poopjazz Posted December 22, 2015 Share Posted December 22, 2015 My store (Gainesville, FL) has had the same decent-sized vinyl rack since they started carrying vinyl a few years ago and I've never had a problem with in-store vinyl or ship to store being damaged. I guess it has a lot to do with the employees and management in each store. ChasHawk 1 Quote Link to comment Share on other sites More sharing options...
justin8821 Posted December 22, 2015 Share Posted December 22, 2015 I'm not going to lie, I flipped a couple of records that I've picked up from hot topics these past few weeks on ebay. I know that's frowned upon but I did it for the sake of buying more records vinyl addict, stl_ben and ditc586 3 Quote Link to comment Share on other sites More sharing options...
DecayToDeath Posted December 22, 2015 Share Posted December 22, 2015 I'm not going to lie, I flipped a couple of records that I've picked up from hot topics these past few weeks on ebay. I know that's frowned upon but I did it for the sake of buying more records K agua, blackhawks88 and lampwick 3 Quote Link to comment Share on other sites More sharing options...
Dingleberry17 Posted December 22, 2015 Share Posted December 22, 2015 I'm not going to lie, I flipped a couple of records that I've picked up from hot topics these past few weeks on ebay. I know that's frowned upon but I did it for the sake of buying more records It's your $ & you're allowed to do whatever you want. There's only like 2 ppl on this site that bitch about it & they do the same shit but sit on them for 6 months & listen to it to justify it. So you're not doing anything different from anyone else & nobody else cares. Get more records! stl_ben 1 Quote Link to comment Share on other sites More sharing options...
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