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Posts posted by MiseryIndex
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On 7/18/2017 at 9:03 AM, scott_c said:
I responded to the cancellation email and asked why the records were cancelled along with the tour:
We are writing to apologize but your order (and everyone else’s order) from The Juliana Theory online store is being refunded. It’s a long story but the printing and fulfillment of our merchandise was tied directly into our tour and the merchandise can’t be made without the tour happening. Because the tour is postponed none of our merch can be printed at this time. We apologize sincerely as we know this is a bummer. To make this up to you you’ll get two free tickets to see us when we reschedule our tour. We’ll also let you know before anyone else when we re-open our store for orders again. We can’t thank you enough for your support all these years and for understanding this situation.
Thank you sincerely,
Brett, Josh, Chad, Josh, and Chipis there any indication if that goes for people who bought tickets to the show & the special edition vinyl as well?
i paid $126 after fees for 1 ticket to the show with the splatter vip vinyl package & haven't been refunded. they said it will be applied when they rebook the tour. but its a lot of money to leave hanging out there for an undetermined amount of time.
it'd also be sad if they were giving free tickets to the show to people who ordered through their webstore only.
The Juliana Theory - Emotion is Dead (PO-ish)
in Vinyl Collective Message Board
Posted
oh i will happily pay for a ticket to see them. i was just thrown by the idea of giving 2 free tickets to people who bought a $35 vinyl, but not the ones who paid $125 for a VIP ticket to get the special vinyl.
& also because if i was getting a free ticket i would request a refund through ticketweb on the ticket i bought, since it shows the tour as postponed & not canceled or refunded.