Search the Community

I've purchased records consistently from quite a few different labels and distros and rarely will I have a record arrive in bad shape or have some other type of problem with the order, but today marks the fourth time I've had a problem with Merchnow in the past 6 months or so and I was wondering if this is a recurring thing that any of you have experienced with them. The first time, I received the wrong order entirely. The second time was my A Lot Like Birds' No Place that came with a spine seam split completely obscuring the name/title. The third time was a few weeks ago when I received Gnarwolves' new LP with a smashed corner and a 3 and a half inch (!) seam split across the top. They were immediately apologetic and sent out a replacement which I received today...with another seam split...