animan

Manimalvinyl has been as bad as it gets, so I'm here to start publicly shaming them until I get my record. I purchased a Beliefs LP back in July from them. Nothing ever came, so on August 30 I emailed them...which they ignored. So I wrote again on September 3, and this time they wrote back asking for the Paypal receipt. So I forwarded that to them. They replied: "Thank you. Don't know how I missed this one. Will send it out tomorrow. Sorry about that." So I assume I'll finally get the record. Yet nothing comes. So more emails go out September 18, and they reply again: "it is arriving from our distro house in the mid-west and im sure it just went out last Friday or this Monday. sorry again." Great. But it still doesn't come. I wait patiently, and then on October 2, I email again. Manimal replies: "what is your address again? this is very silly, i appologize." That didn't inspire a lot confidence in me. But I give them my address again. They get back to me pretty quickly: "Your package will be with you shortly and we threw in some extra goodies for you for the trouble." Extras would be nice, but really I just want the record I paid for to be sent. I wait patiently. It does not come. On October 7 I get an email from Paypal notifying me that I've been refunded, EXCEPT, I didn't use a Paypal account when I paid, I just used a CC and paid as a "guest" or whatever Paypal calls that kind of transaction. So two minutes later the refund is cancelled. And still no LP was ever delivered. So on October 15, I emailed them a final time instructing them to send the record and provide me with a tracking number so I can verify it has been sent. They ignored my email. So now it's come to this: hopefully they'll respond. Everyone be wary of these guys. Update: Manimal shipped a package yesterday and sent me a tracking number. Progress! Update 2: Received the package today, and they threw in an LP. They made it right with me at last.