New to the world of vinyl--picked up a TT over the holiday season and started a meagre collection. Picked Kamasi Washington's 3-disc box new from local shop. Unfortunately, when I opened it, all three outer sleeves and inner sleeves were ripped...
I am by no means a collector, but at the same time, I was expecting new condition. Concerned, I contacted the shop I bought it from and was told "it happens." No offer to remedy/exchange. I then contacted Brainfeeder Records directly to see if I could arrange for some replacement sleeves. Sent a msg via their website and waited a month--nothing. Over the following month, tried two more times emailing and not a peep... not even a "no."
Anyways, just wondering if this is just the kind of "service" to expect dealing with vinyl. Anyone else run into this and managed to get replacement sleeves? Any recommendations? Bugs me to listen to these now.
