SuperII
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Got my Bengans order yesterday. Wow. They really use shitty boxes. Stuff was floating around loose with only a few air pockets on top of LPs and 10"s that slid all over the place. A large hole was punched in the top of the flimsy box that had no extra cardboard supports. Somehow the only damage was to the U2 and it was just a seam split that tore through that clear plastic sleeve and ripped the sticker as well (had it been snug this wouldn't have happened). All told it could be worse but for what I paid in shipping, really guys, it wouldn't kill you to take a little more care. These are records after all. You'd think they would know about them being somewhat fragile?
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Ack. That's a real drag with their shipping/packaging. Hope my package arrives unscathed. I have been waiting a couple weeks for my initial order, so I see what you mean about the delayed shipments. Stock wise, they have been really great so far (although a touch on the expensive side compared to say Juno) but at this point we're lucky to find anything at retail.
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I have had some serious bends and cover damage (at least 3 or 4 times) from the flimsy envelope type mailers... There are most definitely some new designs in mailers lately that have extra corner protection that juts out over the edges and inner folders that hold sleeves tight. I've never seen these for sale in North America but I get packages mailed to me from Scandinavia, Germany that use this new breed.