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tsostarich

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Posts posted by tsostarich

  1. From ETR's Facebook:

    "So we just got an email from Store Envy recapping the problem and how they propose to fix it regarding today's Something Corporate sale . Full Statement below

    For those who didnt read the other posts, the store oversold the records by over 200 copies due to such high traffic in such a short amount of time. I am very sorry for people who ordered a few copies as gifts but due to such high demand and in the interest of trying to be fair to all of our loyal customers, everyone who ordered will only get one copy and refunded for the rest.

    "Here is what we propose. We refund an apologize to the last 39 customers that placed their orders. We also refund all customers that placed an order for more than 1 record the difference.

    To recap 500 individual people will get 1 record each. 39 people will not get a record and get a full refund. 129 people will receive a refund for the difference in ordering more than 1.

    We can refund each of these customers for you so that you do not have to deal with refunding each customer one by one. We will also explain that this was a Storenvy problem and nothing that ETR had control of."

    Again, thank you to everyone for the support and for those last 39 orders, we will be sure to post on all the social networks once Hot Topic had their variant on black vinyl for sale."

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