brammyg Posted February 18, 2009 Share Posted February 18, 2009 I'm an idiot. I've had an issue with them before yet still decided to order from them again. I ordered a copy of Manchester Orchestra's "Virgin" LP and a National t-shirt. My paypal went through, no word on where the package is or if they even got my order. I never got an e-mail or anything. Does anyone know their number so I can call them? E-mail doesn't seem to be working. Quote Link to comment Share on other sites More sharing options...
brokebackbrad Posted February 18, 2009 Share Posted February 18, 2009 that sucks dude, im sorry to hear that. try this: MerchCo Online LLC 1600 East 33 rd Street Long Beach , CA 90807 (888) 99MERCH [email protected] Hours: Monday-Friday 9AM-5PM PST . Quote Link to comment Share on other sites More sharing options...
brammyg Posted February 18, 2009 Author Share Posted February 18, 2009 The number doesn't work. Finally got in contact with them when I googled mercho and found their Wiki page. The girl had no idea the number was wrong. Turns out their was a glitch in the system so they've had my money for a long time but never chose to tell me about it. Fucking hell. Quote Link to comment Share on other sites More sharing options...
240jw Posted February 18, 2009 Share Posted February 18, 2009 so are they sending you your stuff? i was going to order the manchester lp from them soon.. Quote Link to comment Share on other sites More sharing options...
brammyg Posted February 18, 2009 Author Share Posted February 18, 2009 Refunded my money to Paypal. They said they'd ship it out today if I placed the order again but from past experiences, I think I'll just skip out. I e-mailed them right after I got off the phone with them to ask if I could get a discount on shipping because of how ridiculous this whole situation is, but I haven't gotten a response. Something's always been fishy about this company, that's why Arcade Fire left and started their own thing. Quote Link to comment Share on other sites More sharing options...
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