mionehymnal

Hello all, after speaking with PayPal for a second time today I was able to receive a full refund from PayPal in regards to this fraudulent pre-order. If anyone is having an issue with getting the proper response from the company, use the below options in order to receive repayment: - Explain the situation completely, especially stating: that correspondence from MTS was received only up until the release date detailing that the product would surely be provided; other members of the Vinyl Collective have also received full re-payment (reference Transaction IDs if possible) - Be very patient and considerate of the immediate responses that you receive from the PayPal agents-- they are only doing their jobs and have only so much power to make executive decisions. The most likely response you will receive will be "We are unable to do anything about this issue as it is past the initial 45 days after the transaction"; kindly reiterate the above statements about the correspondence and about other members being refunded. Remember to be polite, courteous and respectful to the agents, but you can still be firm with your intent if you show that you're not willing to cause problems. - If the conversation does not improve or come to a positive resolution, ask "Other members that received refunds from PayPal spoke to supervisors in order to acquire the refund; is this an option that I have to exercise?" Most customer service agents do not want to have any disorderly or any inappropriate conduct linked with their own performance, so they will likely ask you to wait while they connect you to a supervisor, or speak with one themselves in order to receive the authority to refund. I did exactly as I stated above and was able to receive a full refund for the order, including shipping/handling costs. I hope you all are successful in acquiring your refunds. I'm quite disappointed that this situation happened at all, as I was greatly looking forward to the pressing for my collection, but at least there was a positive resolution. Good luck.

Most merch sites I deal with are usually very good, and I have very little to complain about. That being said, however, there is one in particular that is a complete piece of shit: Merchconnectioninc.com I ordered the 2xLP Periphery s/t album/Poster/Icarus Lives EP back in May of 2011. I had called and written prior to receiving any notification from the store to cancel said order as I found a better alternative that was more domestic ('cause shipping to Canada is a fucking pain in the ass). I asked them to cancel the order in both my written and verbal communication, and two days later received word that there was a delay in shipping and that the poster was no longer available, and were now shipping the product; completely ignored my concerns. When I wrote back to them expressing that I was attempting to cancel the order, and that I required a refund. I was written back stating that as soon as I received it, that I "RETURN TO SENDER" and once it was received I would be refunded (minus restocking charge). Well, in short, I sent the package back and have YET to receive a refund for the transaction. I've attempted numerous times to contact by phone and by email and have not received a response. I even went so far as opening a case with the Better Business Bureau and even they were unsuccessful at reaching the company in any capacity. So, therefore, don't purchase from those fuck-holes.

chasingsuns hooked me up with a copy of Thrice's The Artist in the Ambulance and Vheissu records at very fair prices! Easy to correspond with and a great seller.

latterdan helped me out by sending me a limited-to-250 copy of Into It. Over It.'s Snug. 7". For free. Unbelievable dude.

Thanks dude! Looking forward to it!

Sold. Thanks.

That is true, but I don't want to make any promises by suggesting that it could be. If it is though, all the better!

I want to sell an extra copy of Dustin Kensrue's debut solo album "Please Come Home". This edition is /500 (Enjoy the Ride Records Exclusive) Brown. It is sealed and in mint condition. PM me with offers. Thanks.

I would be interested in the IIOI cassette. Sent you a PM, sir.

Looking for the 7" split of IIOI/Castevet IIOI/Everyone Everywhere IIOI/Empire! Empire! (I Was A Lonely Estate) Any colour would do. I have the other three. Any cassettes (with the exception of Proper) would also be greatly appreciated. PM me if you have any that you would like to part with. Thank you.

I would also like to order a copy if possible. I just found out about this release. :S