Anyone ever order from Lujo Records???

[jon720]

I bought an Out Circuit LP a few weeks back and have yet to receive it. There's about 10 differnt people to e-mail on their site and I have not heard back from anyone. Kind of ridiculous. Just checking to see if anyone has ever had problems with them. Filed a paypal claim aswell. Never thought I'd have to do that for a label.

[Guest nickman]

if you are seriously complaining about not receiving a record after 3 weeks of ordering...

[jon720]

I mean, they could atleast e-mail me back considering they list every friggin department on their website. That's just kinda crappy no matter how you look at it. 3 weeks is nothing, but not receiving anything, not even a single e-mail after about a week and 1/2 after the initial one is kind of a pisser.

[celebdeath]

I mean, they could atleast e-mail me back considering they list every friggin department on their website. That's just kinda crappy no matter how you look at it. 3 weeks is nothing, but not receiving anything, not even a single e-mail after about a week and 1/2 after the initial one is kind of a pisser.

agreed. a little customer service goes a LOOOONNGG way. it only takes a few seconds to knock out an email and happiness prevails. otherwise, you get situations like this.

however, there might be only 1 bloke doing the emails (ala robotic empire with international orders) or 2 people that run the whole show (the mylene sheath), so delays could be inevitable.

SAYING THAT, they shouldnt offer a contact service if they cant / wont provide it.