silentgods Posted June 5, 2009 Share Posted June 5, 2009 so if they actually check it does the "New" change to viewed? i mean i know they take a while, but they sent me a xx-large hoodie when i ordered a large, and its like, dudes i dropped a hundred bucks at your store and i had two other shirts that were both large in the same order. Quote Link to comment Share on other sites More sharing options...
celebdeath Posted June 5, 2009 Share Posted June 5, 2009 maybe they just fucked up in the packing? what shirt is it? Quote Link to comment Share on other sites More sharing options...
silentgods Posted June 5, 2009 Author Share Posted June 5, 2009 maybe they just fucked up in the packing? what shirt is it? its an xx-large hoodie. don't really need a shroud right now. although it would be svper grim, large was what i ordered. hopefully the lord won't alienate one of its best customers. Quote Link to comment Share on other sites More sharing options...
cj Posted June 5, 2009 Share Posted June 5, 2009 how is the collection coming anyway? Quote Link to comment Share on other sites More sharing options...
Guest vito Posted June 6, 2009 Share Posted June 6, 2009 hopefully the lord won't alienate one of its best customers. rumour is they closed down the goatshed because they were sick of hearing people complain about their shitty mailorder. hopefully they come through for you. Quote Link to comment Share on other sites More sharing options...
trainreck Posted June 6, 2009 Share Posted June 6, 2009 isn't southern lord notorious for not responding to customers? Quote Link to comment Share on other sites More sharing options...
celebdeath Posted June 6, 2009 Share Posted June 6, 2009 isn't southern lord notorious for not responding to customers? notorious B.I.G - time Quote Link to comment Share on other sites More sharing options...
mcnail Posted June 6, 2009 Share Posted June 6, 2009 I'm currently in a "not responding" situation with them as well. Sucks, big time. Quote Link to comment Share on other sites More sharing options...
altarsofradness Posted June 6, 2009 Share Posted June 6, 2009 in their defense, resolving customer concerns/complaints is not the most gr1m way to handle things Quote Link to comment Share on other sites More sharing options...
cj Posted June 6, 2009 Share Posted June 6, 2009 in their defense, resolving customer concerns/complaints is not the most gr1m way to handle things hahaha Quote Link to comment Share on other sites More sharing options...
circlingvultures Posted June 6, 2009 Share Posted June 6, 2009 isn't southern lord notorious for not responding to customers? Maybe they took Chel out for lunch and they are just laughing at all of our emails. Quote Link to comment Share on other sites More sharing options...
silentgods Posted June 6, 2009 Author Share Posted June 6, 2009 got a response yesterday, they say send the hoodie back and put a note explaining what the deal is and they will re-send the right hoodie with "extras" to cover the shipping back. Quote Link to comment Share on other sites More sharing options...
cj Posted June 6, 2009 Share Posted June 6, 2009 got a response yesterday, they say send the hoodie back and put a note explaining what the deal is and they will re-send the right hoodie with "extras" to cover the shipping back. nice! you should also send them a list of all the records of theirs you've bought. they might make the "extras" a little sweeter Quote Link to comment Share on other sites More sharing options...
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