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TheEdge

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Posts posted by TheEdge

  1. 54 minutes ago, jonnystorm777 said:

    Can someone fill me in on what is going on with the pre-order? 

    I think Procrastinate said they would begin shipping the middle of this month.  If we don't hear anything by Friday via email, I'm assuming we are all probably out of the $50 or so we all paid.

  2. 3 hours ago, njpunkmusic said:

    Just posted on their facebook

     

    Hello and thank you for your patience. Below is an update regarding physical orders of Brand New’s Science Fiction.

    Standard vinyl pre-orders have been shipping out to customers with more shipping every day until all copies are delivered.

    The Limited vinyl unit is facing an unfortunate brief delay from our pressing plant, but we expect to be able to ship orders to all customers by mid-November.

    If you pre-ordered the CD without a Science Fiction vinyl or shirt, your order has been shipped. If you did not receive yours, feel free to contact [email protected] at your earliest convenience (US only).

    Science Fiction shirts are shipping in the next 2 weeks.

    Regarding the vinyl release in Australia and UK/Europe: Standard vinyl will be shipping in mid-November.

    Thank you for sticking with us as we work to get all orders out as quickly as possible.

    Should we start taking bets on how long the next delay will be?

  3. ...And it's delayed by  little.

     

    Dear Customer,

    Thanks for pre-ordering The Used - The Canyon! 

    Unfortunately due to a delay with shipping from the vinyl plant, there is a slight delay of getting the products in our facility to fulfill the vinyl orders.  We are estimating that the vinyl is received at our warehouse this week and depending on your location, it will be delivered to you by Wed/Thu or sooner next week. 

    We would also like to give you an early access of the full album today!

    Once these items arrive to our facilities all orders will be immediately shipped and you will receive tracking via email!

    If you have any questions, or need to update your address/information on the order.
    Please email us at [email protected] with your order number & information regarding the changes you need made.

    Thank you so much for your patience and understanding.

    -Hopeless Records and Merchnow Staff

  4. 2 hours ago, TheEdge said:

    I haven't received anything yet. I just shot PMT Customer Service an email asking for a status update.  It's pretty frustrating.  I still kind of regret dropping a lot of money on the package not knowing what it is going to include.

     

    It would have been nice to receive it by the release date or at least within a day or two of it.

    Here is the reply I got from them :(...

     

    "Hello, the Science Fiction album you purchased is still on pre-order.

    If you ordered the album on CD, all orders have been shipped unless you also purchased vinyl or a shirt in the same order.

    There has been a factory delay in vinyl production, but we're expecting to start shipping standard vinyl orders in the next week.

    You will receive tracking information via email when your order ships. We apologize for any inconvenience, but we are unable to inform you of the exact day that any order will ship. We're shipping out orders as soon as we have the product.

    Thank you and we appreciate your patience."

  5. 2 hours ago, dynabcn said:

    So many messages in all these threads... I ordered the limited edition of 5000 from Brand New's website. So... Anyone has received that LP? What is in the package?

    I haven't received anything yet. I just shot PMT Customer Service an email asking for a status update.  It's pretty frustrating.  I still kind of regret dropping a lot of money on the package not knowing what it is going to include.

     

    It would have been nice to receive it by the release date or at least within a day or two of it.

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