atticus

Members
  • Content count

    1,262
  • Joined

  • Last visited

  • Feedback

    100%

3 Followers

About atticus

  • Rank
    Double LP
  • Birthday 10/19/1986

Profile Information

  • Gender
    Not Telling
  1. Yea, I sent them all those pics that I posted in the first post and a couple more. I think they finally get it. Adorama has opened a claim with UPS and with all of this happening over the weekend I'm trying to be as patient as I can. If I don't at least have some kind of reassurance though by tomorrow that they are handling this, I will take a direct line with UPS. The little contact I have had with Adorama so far doesn't inspire a ton of confidence.
  2. Other than a few frustrating back and forth emails with Adorama's customer service department, no real developments. The emails feel like those automatic form filled emails with just a few personal details thrown in so you know you're not totally dealing with a robot. They've asked like 3 different times for me to send a picture of the damaged item for the insurance claim...... I think I finally have them on the same page as far as realizing that I didn't actually receive a guitar, so that's something I suppose. I did check the front desk footage today and the ups guy didn't walk in with a guitar sized box so I do have proof that it never made it inside the building. At the end of the day, I'm covered under the PayPal buyers protection, so if all else fails I should at least get my money back (hopefully).
  3. It's a Methodist church. Pretty vanilla as far as crazy denominations go. Just a lot of stuff going on. Like all the time.
  4. Haha thanks, its been a frustrating ordeal so far. Adorama's customer service department hasn't been very helpful. And I certainly don't mind explaining.. I guess it can sound crazy if you don't have a reason to know about this kind of thing. Much like other places of employment, there are big ones and small ones. The one I work at is a Methodist church, kind of a large church, but not crazy. We do have a receptionist (I think most churches have that) and we do have keycard access areas for a couple of reasons. The first is because of the preschool we have, they have some kind of national accreditation and one of the certification requirements is a certain level of security. The other reason is because of incidents we have had in the past with some of the more aggressive members of our homeless community trying to take things or getting violent. We do a lot of in house production (audio, videos, graphics) for week to week stuff as well as bigger events. There is also a band, an orchestra and a choir and so all of that equipment is just secured during the week to be safe.
  5. I mean, like I said, the lady who signed for it had no way of knowing that it was supposed to be a guitar and especially if it came in with a bunch of stuff that required signatures I guarantee the driver dropped it all of, said "sign here" and hurried on his way.
  6. I mean, we have a daycare, a preschool, a kitchen that feeds a bunch of people during the week, different groups that get together on most every day of the week, as well as a staff with different departments that all order stuff all the time. I would say UPS comes 2-3 times a day, FedEx once, USPS, and then any vendor shipments coming in (Maintenance supplies, kitchen supplies, school supplies, janitorial supplies, etc). It's a busy place.
  7. I am hoping that since it isn't an issue of the package going missing after delivery and is rather a very blatant theft before the item was delivered, the investigation won't be optional. There are touch points at every step along the way so somebody knows something and I hope they will be able to get to the bottom of this quickly.
  8. I certainly hope not, I work at a church haha. Although I concede there are certainly shitty people who work in churches too, but I feel like I know everyone who would have had access to the package well enough to know that none of them would have done it. We have keycard access to the production area where my office is for this very reason, trying to minimize the tendency for expensive equipment grow legs and walk off. The package weight was supposed to be 12lbs. She said it came like that, she would have remembered having to carry a 12lb package to my office. We do have security cameras in the front so that's the next order of business tomorrow morning.
  9. Yea that seal was not broken at all. Package was cut straight in half and re-taped with clear packing tape. I'm guessing there was a similar seal on the other end of the box wherever that may be. It's probably not broken either. The young woman who works at the front desk signed for it, but I can't be mad at her, I'm guessing she's making close to minimum wage and she signs for about a million boxes a day. She said we've never had an incident like this before so I'm sure she's not being hyper vigilant with every box coming into the place. Edit: the question isn't whether or not someone at ups stole my guitar, that's pretty evident. My question is, does anyone have experience with this and what is my best course of action?
  10. Right? Or at least box within a box that shit. With the markup on guitars, you can afford another cardboard box.
  11. Thanks, me too.. The company I bought the guitar from says UPS will take at least 10 business days to figure it out and then they will determine the best course of action from there.
  12. So... I just bought a baritone jazzmaster. I got it shipped to work and it showed up in myUPS as delivered on my day off so I wasn't there to sign for it, but I swung by anyway because I was excited. I walked into my office and sitting there is a fender box that has clearly been cut in half and re-taped, no guitar, but there was a mangled box of keurig k-cups shoved inside. I reached out to the company I bought it from and they are opening a claim with UPS. Have any of you ever been through something like this with UPS before? I don't really know what to do other than wait, but if anyone has any advice as to what I can do to help my case, I'm all ears... some pics for reference:
  13. I might be interested. Give me the weekend to think on it.
  14. I just had a son on 11/19 and his name is Rowan. A friend got me a bottle of a bourbon called Rowan's Creek from KY. I had never heard of it before but it's fantastic stuff.