nicbong Posted September 4, 2007 Share Posted September 4, 2007 Hi all I ordered from them for the first time last week Since i'm from Canada, the only shipping option was 'UPS' But my shipping charge never got update on my order ?? and my credit card got charged for only the record Did I do something wrong ?? Quote Link to comment Share on other sites More sharing options...
Guest Admin Posted September 4, 2007 Share Posted September 4, 2007 the guys at very good guys; you should just email them. Quote Link to comment Share on other sites More sharing options...
jhulud Posted September 5, 2007 Share Posted September 5, 2007 I just received an order from them and one of the records was supposed to be purple vinyl and hand-numbered...but what I got was neither. Sent them an email...I'm hoping they will respond. Quote Link to comment Share on other sites More sharing options...
impact Posted September 5, 2007 Share Posted September 5, 2007 are these guys really nice? never heard of them until today. if I was to email them, would they tell me if they have some vinyl in a specific color? Quote Link to comment Share on other sites More sharing options...
mattisr1984 Posted September 5, 2007 Share Posted September 5, 2007 cant speak for everyone there but casey from verydistro is awesome. Quote Link to comment Share on other sites More sharing options...
dietrootbeer Posted September 5, 2007 Share Posted September 5, 2007 ive had nothing but good experiences with very distro. if records arent sealed they usually let you know what colors they have. i wish interpunk didnt have such shitty customer service and over the top shipping prices.. Quote Link to comment Share on other sites More sharing options...
xlovecolouredx Posted September 5, 2007 Share Posted September 5, 2007 you can order against me! : white people for peace 7 inch from very distro.... http://www.verydistro.com/moreinfo.aspx?id=22239 Quote Link to comment Share on other sites More sharing options...
jhulud Posted September 5, 2007 Share Posted September 5, 2007 Very just recently made it clear that all vinyl will be shipped unsealed to customers as they are doing so to ensure what color vinyl it is. But if the customer wants the records they order to remain sealed, they have to say so in the comments box when placing their order. Quote Link to comment Share on other sites More sharing options...
impact Posted September 5, 2007 Share Posted September 5, 2007 Very just recently made it clear that all vinyl will be shipped unsealed to customers as they are doing so to ensure what color vinyl it is. But if the customer wants the records they order to remain sealed, they have to say so in the comments box when placing their order. that is awesome. Quote Link to comment Share on other sites More sharing options...
mattisr1984 Posted September 5, 2007 Share Posted September 5, 2007 Very just recently made it clear that all vinyl will be shipped unsealed to customers as they are doing so to ensure what color vinyl it is. But if the customer wants the records they order to remain sealed, they have to say so in the comments box when placing their order. they actually do this to avoid damage to the jackets (ie. seam splits). but i suppose it also helps making sure people get the correct colors that they order. Quote Link to comment Share on other sites More sharing options...
jhulud Posted September 6, 2007 Share Posted September 6, 2007 So I got a reply from Jamie and he said that it was a mix-up with the description of the item but he has added some extra goodies on my next order which was sent out today to make up for that goof-up...sweet! Quote Link to comment Share on other sites More sharing options...
ronniethebear Posted September 6, 2007 Share Posted September 6, 2007 So I got a reply from Jamie and he said that it was a mix-up with the description of the item but he has added some extra goodies on my next order which was sent out today to make up for that goof-up...sweet! And that's how customer service SHOULD be. Awesome. Quote Link to comment Share on other sites More sharing options...
jhulud Posted September 6, 2007 Share Posted September 6, 2007 I agree...In the end I would have been satisfied with a reply of any kind...but he went one step further by admitting to the goof-up and even further by making up for it...I can't wait to see what the "goodies" may be... Quote Link to comment Share on other sites More sharing options...
vinyljunkie Posted January 4, 2008 Share Posted January 4, 2008 these guys rule. they have messed up a couple orders of mine in the past, but they always make it up, and fix the problem right away. Quote Link to comment Share on other sites More sharing options...
xfactor675 Posted January 4, 2008 Share Posted January 4, 2008 Hi allI ordered from them for the first time last week Since i'm from Canada, the only shipping option was 'UPS' But my shipping charge never got update on my order ?? and my credit card got charged for only the record Did I do something wrong ?? no, they do it like this with orders outside of the US, they charge you for the merch first, then pack it, weigh it, and once it got shipped charge you again with the actual shiiping coast. Quote Link to comment Share on other sites More sharing options...
xfedaykinx Posted January 5, 2008 Share Posted January 5, 2008 one of my top three distros to buy from. love very. Quote Link to comment Share on other sites More sharing options...
Guest vito Posted January 5, 2008 Share Posted January 5, 2008 ive had nothing but good experiences with very distro. if records arent sealed they usually let you know what colors they have. i wish interpunk didnt have such shitty customer service and over the top shipping prices.. the couple of times i ordered form very were amazing. i haven't for a long time though. i will never order form interpunk again (unless it's something i absolutely cannot find anywhere else). i recently did and on top of their ridiculous shipping charge, i was charged another $4 COD which hasn't happened in about two years. i'm going to try and start ordering form very again soon. Quote Link to comment Share on other sites More sharing options...
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