eddieruckus Posted May 27, 2011 Share Posted May 27, 2011 seems simple but I cant find the answer sold a record on ebay, it was about 45 bucks, I shipped it as normal and it looks like USPS has lost the package, I have a tracking number and nothing has happened to it since I sent out the package, no updates, it was sent first class and estimated delivery day was the 23rd, I think its safe to say somethings up who is ebay going to side with on this?? I know the dude is fucked , but in the same sense I did what I was supposed to do, its not my fault the usps fucked up Quote Link to comment Share on other sites More sharing options...
element101 Posted May 27, 2011 Share Posted May 27, 2011 Tell the buyer to go to their post office and see if its sitting in the back. You can't imagine how many times that happens. Quote Link to comment Share on other sites More sharing options...
mattisr1984 Posted May 27, 2011 Share Posted May 27, 2011 i hope for your sake im wrong but im fairly certain that paypal's terms are defined as "proof of delivery" in order to be protected as a seller. meaning, if your DC shows that it was scanned in and received but never delivered - they are going to side w/ the buyer. also - how was it sent and where is it going? another thing about DC is that the PO i dont believe is required to scan it any point until its actually delivered. so if it was misrouted (which has happened to me a few times) or maybe sitting in the back somewhere - you'd never know it. edit: disregard asking how it was sent. i dont know - i didnt even know usps would estimate delivery times. Quote Link to comment Share on other sites More sharing options...
shenanigans Posted May 27, 2011 Share Posted May 27, 2011 paypal guarantees that it gets delivered so if it's not delivered they side with the buyer. Hopefully they find it. Quote Link to comment Share on other sites More sharing options...
element101 Posted June 24, 2011 Share Posted June 24, 2011 So what happened in this case? Im going through the same thing now and i've done all I can do. Quote Link to comment Share on other sites More sharing options...
eddieruckus Posted June 24, 2011 Author Share Posted June 24, 2011 ebay sided with the buyer, I lost my record and the money Quote Link to comment Share on other sites More sharing options...
element101 Posted June 25, 2011 Share Posted June 25, 2011 ugh. Sorry to hear that man. Not looking forward to losing the money and record... Quote Link to comment Share on other sites More sharing options...
Snaggle Von Swift Posted June 25, 2011 Share Posted June 25, 2011 this 'estimated delivery' posted on eBay pages now, especially for media or economy shipping is a big pain in the ass. Quote Link to comment Share on other sites More sharing options...
eddieruckus Posted June 25, 2011 Author Share Posted June 25, 2011 yeah i mean, i know the buyer shouldnt be out the money, but i did everything i was supposed to do and got delivery conf. i just wish ebay would split it or something Quote Link to comment Share on other sites More sharing options...
fourfourtwo Posted June 25, 2011 Share Posted June 25, 2011 I'm getting fucked by ebay right now as well. I sold an iphone to someone in russia, and 45 days later, with no mention of anything I have a claim for $300. Have the customs number, says it was accepted, and have done everything to prove I shipped it. The buyer has been completely unresponsive, even failing to go to their post office to see if its in customs (since I declared it for all it was worth). I shouldn't lose this case, but can't help feeling like ebay will always side with the buyer no matter what. Quote Link to comment Share on other sites More sharing options...
[[Delete this account]] Posted June 25, 2011 Share Posted June 25, 2011 I'm getting fucked by ebay right now as well. I sold an iphone to someone in russia, and 45 days later, with no mention of anything I have a claim for $300. Have the customs number, says it was accepted, and have done everything to prove I shipped it. The buyer has been completely unresponsive, even failing to go to their post office to see if its in customs (since I declared it for all it was worth). I shouldn't lose this case, but can't help feeling like ebay will always side with the buyer no matter what. Same thing sorta happend to me, I sold my iphone on ebay, 20 seconds later some guy in nigerea bought it and wanted to ship to some random place that wasnt on any map or could be verified. He didnt respond to any emails and I had to wait 6-7 days for the order to be canceled. I was pretty pissed that some scammer was wasting my time Quote Link to comment Share on other sites More sharing options...
Snaggle Von Swift Posted September 12, 2013 Share Posted September 12, 2013 Going through this now. It's really shitty that eBay will side with the buyer, and I lose both my product and money, when I did exactly what I was supposed to do. Sold a couple DVDs on August 19th. Shipped USPS with tracking, and last tracking information is: Processed at USPS Origin Sort Facility Aug-22-13, 02:15 AM, JERSEY CITY, NJ 07097 I get that the buyer is upset, I would be too. But I don't see how eBay justifies a full refund. Quote Link to comment Share on other sites More sharing options...
¯\_(ツ)_/¯ Posted September 12, 2013 Share Posted September 12, 2013 thank you for using search and finding a previous thread instead of making a new thread. YOU HAVE USED THE MESSAGE BOARD CORRECTLY. Quote Link to comment Share on other sites More sharing options...
Snaggle Von Swift Posted September 14, 2013 Share Posted September 14, 2013 eBay Customer Support comments: "eBay has decided to refund the buyer. You are not required to reimburse the buyer or eBay, and this case will not be counted in your seller performance evaluation." Final decision: You were not found at fault. I am amazed by this. Was not expecting eBay to cover the refund. Quote Link to comment Share on other sites More sharing options...
jtcohenour Posted September 14, 2013 Share Posted September 14, 2013 eBay Customer Support comments: "eBay has decided to refund the buyer. You are not required to reimburse the buyer or eBay, and this case will not be counted in your seller performance evaluation." Final decision: You were not found at fault. I am amazed by this. Was not expecting eBay to cover the refund. Congrats. This entire thread reminds me why I'm so hesitant to sell anything on E-Bay, especially after the feedback system changed. Quote Link to comment Share on other sites More sharing options...
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