thebiglebowski Posted March 23, 2013 Share Posted March 23, 2013 "factory reset" and reinstalling the OS sounds like the same thing. Her computer may have had what I described -- a partition that contains the OS recovery cd information so all you have to do is tell it to use it. Trying to remember how to see the partitions on your hard drive. Google it. It's nothing complicated. See what is there. Quote Link to comment Share on other sites More sharing options...
circuit bored records Posted March 23, 2013 Share Posted March 23, 2013 Open up my computer. Every partition will have a different letter. Your Operating system is in the "C" drive and if it has a recovery partition it is usually "D" drive and labeled as recovery. Quote Link to comment Share on other sites More sharing options...
circuit bored records Posted March 23, 2013 Share Posted March 23, 2013 If you don't have a recovery partition your only option for reinstalling windows is ordering those discs from dell. Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 23, 2013 Share Posted March 23, 2013 Open up my computer. Every partition will have a different letter. Your Operating system is in the "C" drive and if it has a recovery partition it is usually "D" drive and labeled as recovery. Yeah...duh! (that is directed at me...not anyone else). I just know Windows did a lot to make it easy to partition things. My recovery shows up this way. My linux partition does not. So in some cases you might have to use the disk tool or whatever to see partitions (I just google it whenever I need to do something like this...someone has made a guide for everything). But not here. Quote Link to comment Share on other sites More sharing options...
Satan Posted March 23, 2013 Share Posted March 23, 2013 looks like i NEED a disk, no ifs ands or buts about it. it really fuckin sucks to not have sound. but thats what records are for! i can pick up a disk on ebay for $14 - so until then...its silence and a funky "default monitor" screen. Quote Link to comment Share on other sites More sharing options...
circuit bored records Posted March 23, 2013 Share Posted March 23, 2013 I wouldn't necessarily recommend getting a disk on eBay unless you're 100 percent certain it matches your series AND model of computer. Even a different model will have way different drivers and not everything may work properly (no sound, no Internet, etc.). That's why I recommend to go through dell. Sounds like you got everything under control though. 4sideddie 1 Quote Link to comment Share on other sites More sharing options...
Werner Herzog Posted March 24, 2013 Share Posted March 24, 2013 NERDS AWAY!! PAGE_FAULT_IN_NONPAGED_AREA Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 50 BCP1: FFFFF880762FE828 BCP2: 0000000000000001 BCP3: FFFFFA80065722E6 BCP4: 0000000000000005 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 if it helps...i can only use the computer functionally in safe mode. tell me what this means, because IM LOSIN IT, MAN. IM LOSIN IT! mainly, is this an easy fix - if it is, i'll let you take over my computer manually and then pay you via paypal if you can help me out. Divesandfives is having a whoooooooooooooooole lot of problems! Quote Link to comment Share on other sites More sharing options...
4sideddie Posted March 24, 2013 Share Posted March 24, 2013 You would need to get a disk from dell, most computers disks only matches that specific model and most of them only work with just one computer. Quote Link to comment Share on other sites More sharing options...
tittus Posted March 24, 2013 Share Posted March 24, 2013 Not trying to steal this thread but I thought I'd post here instead of making a new one. A storm just passed through and got my computer. No fun. Without reading too much yet, is it pretty much dead or a simple swap for the power supply or something? Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 24, 2013 Share Posted March 24, 2013 Not trying to steal this thread but I thought I'd post here instead of making a new one. A storm just passed through and got my computer. No fun. Without reading too much yet, is it pretty much dead or a simple swap for the power supply or something? I had a power source go bad and took it to the geek squad. They tested it for free and confirmed that it was a bad power supply. Even if you confirmed that the power source was bad, I don't know if you could be 100% certain that it didn't eff up something else. Reading this, though, it seems like it is definitely worth a try: http://www.ehow.com/how_5694753_fix-computer-after-power-surge.html Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 24, 2013 Share Posted March 24, 2013 If it were me, I'd order the power supply, change it out, and keep the packaging reasonably neat so that if it still didn't work, I could just return the supply. It's not that expensive of a part. 4sideddie 1 Quote Link to comment Share on other sites More sharing options...
tittus Posted March 24, 2013 Share Posted March 24, 2013 Thanks Lebowski! Troubleshooting now. Thankfully this was not my main computer. It's an older model used mostly for streaming, so it's not too much of a loss if it comes to that. Quote Link to comment Share on other sites More sharing options...
marc32137 Posted March 24, 2013 Share Posted March 24, 2013 Crossing my fingers for you that it's just the power supply. My PC got hit with a bad surge last summer and it fried the SATA ports on the motherboard. The system would start up okay and then randomly reboot. Not fun times. 4sideddie 1 Quote Link to comment Share on other sites More sharing options...
tittus Posted March 24, 2013 Share Posted March 24, 2013 That's a bummer! Not fun times at all. Well, I'm ordering the replacement supply. It looks like it will be about $32 on amazon. Fingers crossed here as well. 4sideddie 1 Quote Link to comment Share on other sites More sharing options...
Satan Posted March 25, 2013 Share Posted March 25, 2013 just an update...the worst happened. tried going back to factory settings, NOPE. but found in doing this i found out the hard drive was shot. soooo...i need need a new HD and a windows 7 install/recovery disc. whos a cool guy and wants to help with the disc? Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 25, 2013 Share Posted March 25, 2013 How do you know the hard drive is shot? Just wondering. I don't know exactly how this works but 99% you can't just take my recovery disc and install windows with it. You won't get past the licensing stage. Microsoft isn't foolish enough to allow that. You can get pirated operating systems, but I would highly recommend that you don't. Microsoft will probably make your life suck with all the "genuine advantage" stuff. Quote Link to comment Share on other sites More sharing options...
Satan Posted March 25, 2013 Share Posted March 25, 2013 i got to a screen from startup which scanned everything on the computer. its a dell thing ( if i knew how to post via mobile, id show you). mainly it scanned everything hardware-wise and gave a error code. how i know thats its the HD is due to the big red X next to HD and then verified the error code with dell before i did anything. so nowdo i update my warranty for $150 or just go DIY? clearly DIY is cheaper...but in certain instances is it best to go back to the manufacturer (ive never done this which id why i ask)? Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 25, 2013 Share Posted March 25, 2013 Sucks. What do you use this computer for? I have a desktop that I use almost exclusively for watching movies and browsing the internet. I just installed Ubuntu on it (a free OS). It has developed to the point were 99% of the functionality of windows is in Linux. It is just a little different and takes getting used to. But once you are used to it, you have the ability to go with a free OS on any computer you buy from here out. Worst case, if you give it a try and don't like it you can just wipe the hard drive and start fresh with a windows install. Or you can try and go with a linux partition and a windows partition, however you get your hands on it... Not trying to sell you. Just saying most people don't even consider it an option and it's pretty good. Quote Link to comment Share on other sites More sharing options...
circuit bored records Posted March 25, 2013 Share Posted March 25, 2013 Did you google the error code? I doubt your hard drive is shot if the computer will boot/scan sectors etc, but I'm confused. What do you mean by "restoring to factory settings"... Did you reinstall windows from a model-specific recovery CD including formatting the hard drive? Or restore to an earlier point in time in windows? It sounds like you were changing things software-wise, which I don't think is going to fix your problem . Make sure to boot from the CD (put cd in computer, turn off, turn on, wait for "Press any key to boot from CD" message. I wouldn't shovel out $150 on an old computer so quick but I would inquire about those discs from Dell if you haven't done so already. Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 25, 2013 Share Posted March 25, 2013 I just figured he got to the BIOS screen and did some kinda test on the hard drive that failed. Something like this: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00439024 It's plausible. The head of the hard drive could have scraped the platter, scratched the magnetic film, and destroyed the data that controls a key part of the OS. BIOS doesn't run from the HDD, right? It's built into the motherboard? So that can still boot when the hard drive is bad. Dives, if you want to post the error and / or a pic I can pm you my phone number. Text it to me and I will post for yan as well. Quote Link to comment Share on other sites More sharing options...
thebiglebowski Posted March 25, 2013 Share Posted March 25, 2013 It still sounds pretty likely you might be starting with a new hard drive, though... Quote Link to comment Share on other sites More sharing options...
hipsterasfolk Posted March 25, 2013 Share Posted March 25, 2013 Oooo how I loathe Windows Backup, it backs the virus up to the HDD partition and then tries to go back to the last save....that has the virus lol RAM scan to check for error codes that are in limbo in the memory chips Yes, the BIOS is located on the MOBO along with a internal speaker that uses beeps to decipher physical issues. the HDD is what has your OS/Files/Etc. stored on it I would recommend the warranty if you do not have any sort of computer knowledge, the tech support will come in handy for you. I usually get warranties for my Macs due to logic boards loving to crap out on me lol But I worked on campus as a computer technician prior to getting my new job and internships. What I can offer to you is for you to boot in safe mode w/ networking, disable the Windows Backup program, install CCleaner and Malwarebytes. Disable Win Backup (this will wipe the 8gb alotted storage on the HDD partition) Run CCleaner to get rid of excess temp files (that causes MBAM to scan longer) Then run MBAM for a full system scan if this works, do a disk defrag when you get time, since I imagine you have not ran one in quite some time. Quote Link to comment Share on other sites More sharing options...
Satan Posted March 25, 2013 Share Posted March 25, 2013 thanks for the input guys, but sadly i cant even get to safe mode anymore and im posting from my phone until i get this all figured out. :/ Quote Link to comment Share on other sites More sharing options...
jase Posted March 25, 2013 Share Posted March 25, 2013 Z Quote Link to comment Share on other sites More sharing options...
tittus Posted March 27, 2013 Share Posted March 27, 2013 Thanks guys! The new power supply got in tonight and works like a charm. I'm doing a few tests now to make sure everything is up and running, but so far so good. Quote Link to comment Share on other sites More sharing options...
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