cloud90 Posted August 22, 2012 Share Posted August 22, 2012 i got a response from modlife asking for pictures of the damage Same here. Sent out pics last night. Quote Link to comment Share on other sites More sharing options...
drummerboy032 Posted August 22, 2012 Share Posted August 22, 2012 What email did you write to? I still have not gotten a response about my damage and I told them I could provide pictures upon request! Quote Link to comment Share on other sites More sharing options...
cloud90 Posted August 22, 2012 Share Posted August 22, 2012 I went to the AVA website to the contact section and put the subject as other. The email they responded from was [email protected]. Hope that helps What email did you write to? I still have not gotten a response about my damage and I told them I could provide pictures upon request! Quote Link to comment Share on other sites More sharing options...
cloud90 Posted August 22, 2012 Share Posted August 22, 2012 Sorry iPhone fail Quote Link to comment Share on other sites More sharing options...
taylo234 Posted August 22, 2012 Share Posted August 22, 2012 I emailed that exact same address twice through their website. Still no answer. Quote Link to comment Share on other sites More sharing options...
cloud90 Posted August 22, 2012 Share Posted August 22, 2012 Yeah this is retarded. Quote Link to comment Share on other sites More sharing options...
adaytoforget Posted August 22, 2012 Author Share Posted August 22, 2012 Here are my emails me #1: My Angels and Airwaves Gold Package Vinyl just arrived and the jackets are all damaged. please contact me Modlife #1: I'm sorry to hear about this. Would you mind sending us some photos of the damage? Me #2: Thank you for the response. I attached 5 photos showing damage to both records. When the package arrived at my door all 4 corners were exposed out of the package and not well protected. Modlife #2: Thanks for the photos- Unfortunately, we cannot control how the packages are handled once they leave our warehouse and are in the hands of the shipping companies. We produced a limited amount of vinyl, so we want to make sure everyone who paid for one receives it. We will be contacting you by the week of Sept 10th regarding a solution to the damage. Me #3: Thanks. I know you can not control how packages are handled once they leave your warehouse but your employees who package these records can control how safe they are packed. No bubble wrap was used. No extra cardboard was used for support. The box was too small for these records. There are many ways to keep records safe in the mail. I will be looking forward to your email the week of September 10th. Quote Link to comment Share on other sites More sharing options...
cloud90 Posted August 22, 2012 Share Posted August 22, 2012 Yup just got the exact same email. Hey Greg - Thanks for the photos. Unfortunately, we cannot control how the packages are handled once they leave our warehouse and are in the hands of the shipping companies. We produced a limited amount of vinyl, so we want to make sure everyone who paid for one receives it. Once I have your photos, we will be contacting you by the week of Sept 10th regarding a solution to the damage. Thank you for your patience and understanding. KT | Modlife Customer Service Well im done waiting im opening my records. Shit for all I know they could be broken. Now we gotta wait...again Quote Link to comment Share on other sites More sharing options...
taylo234 Posted August 22, 2012 Share Posted August 22, 2012 Mail just came. STILL no package, and still no response. This is getting fucking ridiculous. Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 28, 2012 Share Posted August 28, 2012 Some udated info! Release Date: Oct 25 The packaging will be a 4XLP with two gatefolds housed in an O Card. I will have images I can share for the O Card and the Gatefolds soon! Here is a picture of the center labels, which will give you an idea as to what the artwork will look like: Quote Link to comment Share on other sites More sharing options...
pushbacktosquare Posted August 28, 2012 Share Posted August 28, 2012 O Card? Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 28, 2012 Share Posted August 28, 2012 O Card? It is essentially a wrap that will hold together the two records. Going to find some kind of example Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 28, 2012 Share Posted August 28, 2012 I will be able to show how it will look with the LPs later this week. In the meantime it is the same concept as this except it will hold the 2 gatefolds not a CD: Quote Link to comment Share on other sites More sharing options...
taylo234 Posted August 28, 2012 Share Posted August 28, 2012 Might have to order this as a backup since I still haven't received my Gold package or heard back from Modlife :/. Quote Link to comment Share on other sites More sharing options...
mmhmm Posted August 28, 2012 Share Posted August 28, 2012 Perhaps you haven't heard back from them because you didn't actually join the AVA club and therefore don't exist to them? They're getting your messages and going, "Who the f is this guy?" *delete* Just a theory Quote Link to comment Share on other sites More sharing options...
taylo234 Posted August 28, 2012 Share Posted August 28, 2012 Oh yeah I never signed up! Haha. Quote Link to comment Share on other sites More sharing options...
taylo234 Posted August 28, 2012 Share Posted August 28, 2012 Just heard back "I apologize, I was out of the office and I thought my supervisor had responded to you. For some reason your name didn't end up on our final list. But I just processed and shipped your records for you. They'll be picked up by UPS tomorrow and you should have them soon. " That's really unprofessional but oh well shit happens I guess. I ended up replying to the personal email I talked to when I first signed up and got an email back right away. Quote Link to comment Share on other sites More sharing options...
mmhmm Posted August 28, 2012 Share Posted August 28, 2012 Just heard back "I apologize, I was out of the office and I thought my supervisor had responded to you. For some reason your name didn't end up on our final list. But I just processed and shipped your records for you. They'll be picked up by UPS tomorrow and you should have them soon. " That's really unprofessional but oh well shit happens I guess. I ended up replying to the personal email I talked to when I first signed up and got an email back right away. I was kind of right! haha. Glad you're getting your records but lame that it took so long. taylo234 1 Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 30, 2012 Share Posted August 30, 2012 Here is the artwork for the O card. The nebula on the right will be the inside of the O card. Quote Link to comment Share on other sites More sharing options...
ifworkpermits Posted August 30, 2012 Share Posted August 30, 2012 Any word as to the colorway of the records? Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 30, 2012 Share Posted August 30, 2012 I am waiting for the gatefold cover mock ups so I can show those and announce the colors alongside it. Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 30, 2012 Share Posted August 30, 2012 Also along with that we will announce pre order. The test pressings have been approved we just wanted to give them one last listen before pulling the trigger on that Quote Link to comment Share on other sites More sharing options...
pushbacktosquare Posted August 30, 2012 Share Posted August 30, 2012 What are these going to be limited to? Quote Link to comment Share on other sites More sharing options...
srcvinyl Posted August 30, 2012 Share Posted August 30, 2012 I do not have full pressing info in front of me but the most limtied variant I believe is around 500. MAYBE 400 but I am pretty sure it was 500 Quote Link to comment Share on other sites More sharing options...
taylo234 Posted August 30, 2012 Share Posted August 30, 2012 I should get a test press since Modlife is taking so long on mine But in all seriousness I really dig the O Card layout. Can't wait to see these in full! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.