hipsterasfolk Posted December 10, 2014 Share Posted December 10, 2014 I Love SRC, every order i've had from them I've had nothing but great service from them Link to comment Share on other sites More sharing options...
Bladew1ll1s1sdead Posted December 10, 2014 Share Posted December 10, 2014 what the fuck!? Is that SRC? No, something I shipped out and ended up refunding the buyer for. I felt it was relevant. Link to comment Share on other sites More sharing options...
futures Posted December 10, 2014 Share Posted December 10, 2014 No, something I shipped out and ended up refunding the buyer for. I felt it was relevant. ugh thats so shitty. so you lost out two ways on that? Link to comment Share on other sites More sharing options...
McCandless Posted December 10, 2014 Share Posted December 10, 2014 No, something I shipped out and ended up refunding the buyer for. I felt it was relevant. That would be so fustrating. But yeah back on topic. I've only ordered from SRC once before and my records got sent out a month late despite 4 emails (one a week) saying they will be shipped on Monday and they are in stock. Why it took a month to send I don't know but to be fair to them they were packaged well enough and I avoided custom charges because they put a lower amount on the form. Can't complain too much. Would probably buy from again if it was the only place selling what I wanted and I was in no rush. Link to comment Share on other sites More sharing options...
Bladew1ll1s1sdead Posted December 10, 2014 Share Posted December 10, 2014 ugh thats so shitty. so you lost out two ways on that?Yup, I no longer use that Post Office, the extra 15 minutes of driving is worth not worrying about packages. Also learned that priority shipping for anything over $50 is a must. (This was not over $50) Link to comment Share on other sites More sharing options...
sacredheart Posted December 10, 2014 Share Posted December 10, 2014 Not defending SRC but I dealt with the same thing with Mondo recently. Sent them three separate emails and nessages in the last two weeks requesting an order to be cancelled. Sure enough no responses and today I got a shopping notice email for that item. Ugh. Is it possible to just "return to sender" or refuse delivery and contact paypal for a refund on this? Link to comment Share on other sites More sharing options...
nothingnatural Posted December 10, 2014 Share Posted December 10, 2014 Holy shit, are they tracking and hyping transition color copies of their records? That's some serious "the hobby" level bull right there. No, they weren't "hyping" it. Link to comment Share on other sites More sharing options...
jhulud Posted December 11, 2014 Share Posted December 11, 2014 Alrighty then. Mulled over it a bit and decided to lock the thread. Any further discussions on SRC or any other distro/label as far as customer service and/or lack thereof, should be directed to the Best/Worst Customer Service thread: http://boards.vinylcollective.com/topic/41288-bestworst-customer-service-from-a-distrolabel/ Let's keep the rest of the boards and threads brimming with POSI as we all try to do. daegor and radiatorhums 2 Link to comment Share on other sites More sharing options...
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