gmoney Posted July 14, 2008 Share Posted July 14, 2008 To Everyone That Ordered Today, To start off with, we are deeply sorry about how messed up everything got with the Jay Reatard pre-order. There were a number of frustrations and mess-ups along the way that made ordering this record insanely difficult. It initially got put up too early, and those that ordered it early ended up not being able to re-order during the regular time. The first orders were deleted, but their cancellation wasn't processed in time. Coupled with the slow server speed, a lot of people who signed in very early ended up empty handed. To make up for this, and make it fair for all of the people that want to order the record we are going to re-start pre-order Tomorrow, 7/15 at 3PM ET. All orders from today are getting cancelled. I know it's even more annoying to go through all of this again but we will work incredibly hard to ensure that there is more room on the server to accommodate traffic, and make sure that we don't have any more "FRAUD" notifications for people that already ordered. Once again, we're going to do pre-order again Tomorrow, 7/15, at 3PM ET at matadorrecords.com/store Quote Link to comment Share on other sites More sharing options...
chaz725 Posted July 14, 2008 Share Posted July 14, 2008 fail Quote Link to comment Share on other sites More sharing options...
captainmorgan Posted July 14, 2008 Share Posted July 14, 2008 lame. oh well. guess i'll try again tomorrow. Quote Link to comment Share on other sites More sharing options...
gmoney Posted July 14, 2008 Author Share Posted July 14, 2008 this is so stupid. Quote Link to comment Share on other sites More sharing options...
maximumperlich Posted July 14, 2008 Share Posted July 14, 2008 this is the dumbest thing ever. two orders canceled for me. matador really messed this up. Quote Link to comment Share on other sites More sharing options...
andrews Posted July 14, 2008 Share Posted July 14, 2008 This, coupled with the last botched preorder....WOW. Fuck Matador. Quote Link to comment Share on other sites More sharing options...
captainmorgan Posted July 14, 2008 Share Posted July 14, 2008 They should've done what S1D did with the Gaslight LPs the other day; they just let the few orders that came in early go through. Would'a saved them a big headache. Plus, the early bird catches the worm, as they say. Quote Link to comment Share on other sites More sharing options...
vodkablast Posted July 14, 2008 Share Posted July 14, 2008 I hate this fucking label so much right now. Quote Link to comment Share on other sites More sharing options...
rtw88 Posted July 14, 2008 Share Posted July 14, 2008 Join team cart error Quote Link to comment Share on other sites More sharing options...
cj Posted July 14, 2008 Share Posted July 14, 2008 what a fucking abortion. ooh well, i guess ill just have to do it tomorrow Quote Link to comment Share on other sites More sharing options...
xunspokenliesx Posted July 14, 2008 Share Posted July 14, 2008 were they planning on emailing people who ordered? b/c that doesn't seem fair if they dont Quote Link to comment Share on other sites More sharing options...
martyk36 Posted July 15, 2008 Share Posted July 15, 2008 were they planning on emailing people who ordered? b/c that doesn't seem fair if they dont yea that was messed up, I understand the problem but they could've at least sent an email. Quote Link to comment Share on other sites More sharing options...
adamlikesmusic Posted July 15, 2008 Share Posted July 15, 2008 People who got it today are going to be pissed when they don't tomorrow. Quote Link to comment Share on other sites More sharing options...
timpopkid Posted July 15, 2008 Share Posted July 15, 2008 Yeah, thank you for posting this as I would have never known my order was going to be cancelled otherwise. What a bunch of fuckers. Quote Link to comment Share on other sites More sharing options...
xunspokenliesx Posted July 15, 2008 Share Posted July 15, 2008 exactly...I don't know how they can just cancel an order and not contact the people...especially when they're talking about fairness Quote Link to comment Share on other sites More sharing options...
xjustinxschwierx Posted July 15, 2008 Share Posted July 15, 2008 I can sympathize, I've toyed with refunding everyone's money over the Capital pre-orders...but with Virgil's sales involved it'd be a nightmare that I don't want to unleash on anyone else. Not that I work with sales figures of a Jay Reatard record...I wish....but you can't blame em for trying to give everyone a fair shot. Quote Link to comment Share on other sites More sharing options...
hickey Posted July 15, 2008 Share Posted July 15, 2008 What's wrong with the capital pre-orders? Quote Link to comment Share on other sites More sharing options...
xjustinxschwierx Posted July 15, 2008 Share Posted July 15, 2008 ^^^^^the color change nightmare Quote Link to comment Share on other sites More sharing options...
vinylme Posted July 15, 2008 Share Posted July 15, 2008 had to work late and get home to this. it sucks that matador puts out good releases because i think i wouldnt buy from them again if they didnt. Quote Link to comment Share on other sites More sharing options...
melikecheese Posted July 15, 2008 Share Posted July 15, 2008 I vote everyone who is whining and crying about this should first shut up and second, put their money where their mouth is and don't order this single. And they did contact people, check your email before you start bitching about not being contacted. Shit happens. Quote Link to comment Share on other sites More sharing options...
vinylme Posted July 15, 2008 Share Posted July 15, 2008 the store is already slow and it isnt even time yet. Quote Link to comment Share on other sites More sharing options...
cj Posted July 15, 2008 Share Posted July 15, 2008 really slow Quote Link to comment Share on other sites More sharing options...
andrews Posted July 15, 2008 Share Posted July 15, 2008 i hope i can get one Quote Link to comment Share on other sites More sharing options...
gmoney Posted July 15, 2008 Author Share Posted July 15, 2008 yeah... this is worse than yesterday. of course. Quote Link to comment Share on other sites More sharing options...
cj Posted July 15, 2008 Share Posted July 15, 2008 this is so slow Quote Link to comment Share on other sites More sharing options...
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