amnstypls Posted September 1, 2012 Share Posted September 1, 2012 Just wanted to drop in to give In The Clouds Records some well deserved praise. I ordered a deluxe preorder package from them and before the items shipped, my address changed. I had contacted them about it, and they responded immediately. A month or so later I woke up to a shipment notification and I had just vacated the property it was on it's way to. I realized I had not informed ITC Records that I did in fact need to update my address and I went into a bit of a panic haha. I emailed them immediately and got a response right away. The owner even included his phone number and I spoke to him directly to get the issue resolved. I have never dealt with a more professional business, let alone vinyl-only label. Aside from this, these dudes know how to do vinyl justice. If you haven't seen the picture of the Happy Body Slow Brian bundles they just posted on their FB, make sure you check them out. They also did that super cool Gay Blades pop up vinyl release. Anyway, I took the time to write this because this label takes the time to do things right, and we need more of that in this community (I'm looking at you RJ.) So, if you've got extra cash to blow, I encourage you to throw some their way. www.inthecloudsrecords.com Quote Link to comment Share on other sites More sharing options...
shamrocks Posted September 1, 2012 Share Posted September 1, 2012 www.inthecloudsrecordsstreetteam.com Quote Link to comment Share on other sites More sharing options...
3arl Posted September 1, 2012 Share Posted September 1, 2012 That Gay Blades pop-up jacket for Ghosts is really cool. Definitely a solid purchase Quote Link to comment Share on other sites More sharing options...
wheresoulmeetsbody Posted September 2, 2012 Share Posted September 2, 2012 the Athletics release is awesome. this label is backed! Quote Link to comment Share on other sites More sharing options...
batman Posted September 2, 2012 Share Posted September 2, 2012 intheclouds is awesome Quote Link to comment Share on other sites More sharing options...
rm Posted September 2, 2012 Share Posted September 2, 2012 I too had to change my address and they responded immediately with no hassle whatsoever. Feels good to get that kind of customer service. Def not going to get that from Any Topspin order. Quote Link to comment Share on other sites More sharing options...
sspeck Posted September 2, 2012 Share Posted September 2, 2012 Great label! Contacted them about a jacket getting busted up in transit, they shipped out a new one for no extra cost within a day. Great communication, very helpful and nice to work with. Quote Link to comment Share on other sites More sharing options...
RadDonut Posted September 4, 2012 Share Posted September 4, 2012 Sspeck: same with me! They sent out a replacement jacket right away for my athletics vinyl and it looked great! Awesome customer service from these guys Quote Link to comment Share on other sites More sharing options...
serum7 Posted September 4, 2012 Share Posted September 4, 2012 Only thing I've bought from the is The Gay Blades release. Pretty amazing job on everything with that one. Hope they press Savages. Quote Link to comment Share on other sites More sharing options...
zuck Posted September 4, 2012 Share Posted September 4, 2012 I bought The Gay Blades from them & received it with a serious seam split. They replaced it with a new one no questions asked. Great customer service and some amazing packaging. I hope they start putting out more releases. Quote Link to comment Share on other sites More sharing options...
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