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Sainthood Reps - Monoculture


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I emailed them about the supposedly cancelled order:

I had just received the email below and it is unclear whether or not my

order has been cancelled. The website is still showing that these are NOT

sold out. Can you please confirm if my order has been cancelled?

Paul

And got this back :

Hey Paul!

Thanks for emailing us at Hottopic.com!

Paul, that is a great question! I have looked into this and your order has

been cancelled.

Check out the new RUDE & LOVE sick denim lines from Hot Topic!

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So after the email saying my order was cancelled I emailed back:

Ok, so is there anyway you could please tell me why my order was cancelled as being sold out when it very apparently is still in stock?

And in return I got:

Hey Paul,

Thank you so much for emailing Hot Topic! Unfortunately your item was no

longer available therefor it is automatically cancelled to not hold up your

funds. An email had been sent out the day your order was placed as

notification. I do apologize for any inconvenience.

If you have any other questions, please feel free to reply to this email or

give us a call at 1-800-892-8674 or +1-626-709-1189 for international

callers. Our Customer Service Representatives are available 5 days a week

from 6am-7pm M-FRI with Saturday and Sunday from 7am-5pm PST.

Thanks again for emailing Hot Topic, have a great day.

Darlene F.

HT Customer Service

Smile Big!

.... Also it should be noted. The first order I placed got cancelled as sold out but the second order I placed 5 hours later is shipped. WTF?

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