bgdesign Posted February 22, 2013 Share Posted February 22, 2013 It's on their page now, not sure why the cancellations. It's still available. Quote Link to comment Share on other sites More sharing options...
Guest obzen Posted February 22, 2013 Share Posted February 22, 2013 The trend with HT as of late seems to be that if an item is ordered before it makes it to the "Vinyl" section, a cancellation ensues. There appears to be about an 8-10 hour gap between an item going from "New Releases" to "Vinyl." This is only my observation. They unfortunately have been having their fair share of issues with inventory management. I hope they improve. Quote Link to comment Share on other sites More sharing options...
ChrisWithanF Posted February 22, 2013 Share Posted February 22, 2013 Received a cancellation at 5:45am this morning. Getting sick of Hot Topics crap as of late. Now I'll have to call their dreadful customer service and see if the order is good or not, since they are still selling them online. I'd order again, but I don't want to get double billed and have to deal with their customer service again... Quote Link to comment Share on other sites More sharing options...
RonaldMacdonald Posted February 22, 2013 Share Posted February 22, 2013 I really do appreciate the fact that HT has been paying more attention to vinyl as of late, but they seriously need to focus some energy towards improving their online ordering system. This marks the third time in the past few months that an order of mine has been cancelled. Quote Link to comment Share on other sites More sharing options...
buffylover29 Posted February 22, 2013 Share Posted February 22, 2013 this is serious bullshit Quote Link to comment Share on other sites More sharing options...
hideyourheart Posted February 22, 2013 Share Posted February 22, 2013 I ordered at 5:21 this morning.. no cancellation yet, hope it goes through somehow. Quote Link to comment Share on other sites More sharing options...
buffylover29 Posted February 22, 2013 Share Posted February 22, 2013 I ordered at 4:30 and got cancelled, just talked to customer service and they said its not available, I bitched them out Quote Link to comment Share on other sites More sharing options...
tonyfranciosa Posted February 22, 2013 Share Posted February 22, 2013 Wow - what a bunch of BS. I overpaid a little on eBay for this because I didn't want to deal with the frustration of tracking one down in-store and now it seems like the online folks haven't had it any easier. Good grief. Quote Link to comment Share on other sites More sharing options...
noodle Posted February 22, 2013 Share Posted February 22, 2013 Wouldnt one think at this point that they actually never went up for "sale" yet...? gentlesenator 1 Quote Link to comment Share on other sites More sharing options...
oasisish Posted February 22, 2013 Share Posted February 22, 2013 Wouldnt one think at this point that they actually never went up for "sale" yet...?I sure hope you're on to something Quote Link to comment Share on other sites More sharing options...
fish Posted February 22, 2013 Share Posted February 22, 2013 Wouldnt one think at this point that they actually never went up for "sale" yet...? That makes the most sense to me but it is odd that it still on their website but listed as "sold out"? But frankly this isn't the late 90's so i can't see it selling out very fast. Quote Link to comment Share on other sites More sharing options...
hideyourheart Posted February 22, 2013 Share Posted February 22, 2013 Wouldnt one think at this point that they actually never went up for "sale" yet...? It would seem that way, since everyone seems to have been cancelled. I still haven't received a cancellation notice, though - and I hope I don't. Just says "Fulfilling" on my order. Quote Link to comment Share on other sites More sharing options...
noodle Posted February 22, 2013 Share Posted February 22, 2013 Unless someone bought 500 for the board. Quote Link to comment Share on other sites More sharing options...
oasisish Posted February 22, 2013 Share Posted February 22, 2013 I called HT Customer Service about 15 mins ago. The lady told me the current inventory for this is -300 units. Quote Link to comment Share on other sites More sharing options...
hideyourheart Posted February 22, 2013 Share Posted February 22, 2013 I called HT Customer Service about 15 mins ago. The lady told me the current inventory for this is -300 units. Quote Link to comment Share on other sites More sharing options...
hideyourheart Posted February 22, 2013 Share Posted February 22, 2013 I only checked the first page and it wasn't on there (probably somewhere in the thread though, my apologies), anyone know how many were pressed? 1,000-1,500 or so? Quote Link to comment Share on other sites More sharing options...
oasisish Posted February 22, 2013 Share Posted February 22, 2013 I believe it was 1500 Quote Link to comment Share on other sites More sharing options...
noodle Posted February 22, 2013 Share Posted February 22, 2013 I called HT Customer Service about 15 mins ago. The lady told me the current inventory for this is -300 units. It'll pop online certainly Quote Link to comment Share on other sites More sharing options...
hideyourheart Posted February 22, 2013 Share Posted February 22, 2013 thanks oasisish. Quote Link to comment Share on other sites More sharing options...
Seemose Posted February 22, 2013 Share Posted February 22, 2013 So was this the quickest sellout in HT history or what? Quote Link to comment Share on other sites More sharing options...
planetrakis Posted February 22, 2013 Share Posted February 22, 2013 Just popped a vein on customer service. I love Travis and everything he does, BUT FUCK HOT TOPIC (cust service sucks and for fucking me on hot cash, AND for having a completely inadequate ordering system) AND FUCK THE PEOPLE ORDERING A FUCK TON OF COPIES YOU PIECES OF FUCKING FLOTSAM SHIT. fuck. This has sent me over the edge, i may kill myself. Quote Link to comment Share on other sites More sharing options...
noodle Posted February 22, 2013 Share Posted February 22, 2013 i may kill myself. manson may drive you to do that. Quote Link to comment Share on other sites More sharing options...
noodle Posted February 22, 2013 Share Posted February 22, 2013 So was this the quickest sellout in HT history or what? no. it's not sold out. Quote Link to comment Share on other sites More sharing options...
mattisr1984 Posted February 22, 2013 Share Posted February 22, 2013 cancelled. they need to get their store figured out. shits a joke. if its still up, how is anyone supposed to know when it can actually be reordered? Quote Link to comment Share on other sites More sharing options...
TheRareCreature Posted February 22, 2013 Share Posted February 22, 2013 This is very confusing Quote Link to comment Share on other sites More sharing options...
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