gilliam1992 Posted July 19, 2012 Share Posted July 19, 2012 anyone ever have bad experiences with them? i love almost all the stuff that label puts out, but haven't ordered from them since january. i pre-ordered the new gypsy lp and and grabbed an expire 7'' with it too. 3 months after the fact, when the pre-orders started shipping (3 months??!?!) i still hadn't received anything, and contacted them. the guy i was talking to seemed alright, and told me to hold tight and wait to see if it showed up. it never did and i have repeatedly tried to get in contact with them, still no reply. I have probably sent like 15 emails. bummed out of my butt. Quote Link to comment Share on other sites More sharing options...
bigbruise Posted July 19, 2012 Share Posted July 19, 2012 I have records by them, but have never ordered from them directly. Drive them crazy till you get your shit. Quote Link to comment Share on other sites More sharing options...
gilliam1992 Posted July 19, 2012 Author Share Posted July 19, 2012 yeah, hopefully i at least get a response. i dont even care at this point if i get the records. they are seeing these emails for sure, its beyond irritating that they haven't tried to rectify the situation. i've missed out on numerous records now, because i refuse to order from a label that pulls this garbage. Quote Link to comment Share on other sites More sharing options...
jacktownjim Posted July 19, 2012 Share Posted July 19, 2012 Ordered a Daylight 7" that was specifically labeled as clear yellow, received a black copy a month later. Nothing resembling an apology or resolving the issue, and the guy was kind of rude about it honestly. Not dealing with them again. Quote Link to comment Share on other sites More sharing options...
Emo Revival Posted July 19, 2012 Share Posted July 19, 2012 Maybe the label is dead.... Sorry couldn't resist the joke. Really hope you get this resolved though Quote Link to comment Share on other sites More sharing options...
xlovecolouredx Posted July 19, 2012 Share Posted July 19, 2012 i placed many orders with this label. some are deals from ebay and never have any problem with them. dave of blacklisted is a label owner. i guess he is busy from his job. he got a baby last november and blacklisted just backed to tour again on the early of this year. here're what i know about the label. i suggest you try to contact him again. i believe he will help you as much as possible. good luck, gilliam1992.... Quote Link to comment Share on other sites More sharing options...
pmmets07 Posted July 19, 2012 Share Posted July 19, 2012 that sucks. i've ordered from them twice and never had any problems. in fact i placed an order last week and it came in like two days. Quote Link to comment Share on other sites More sharing options...
GradedOnACurve Posted July 19, 2012 Share Posted July 19, 2012 Ordered a Daylight 7" that was specifically labeled as clear yellow, received a black copy a month later. Nothing resembling an apology or resolving the issue, and the guy was kind of rude about it honestly. Not dealing with them again. This. My favorite thing was he wanted me to pay for shipping back even though it was his error. I get some people do the label thing part time but if you take orders 365 days a year you should at least check your e-mail once a day 365 days a year. If you're "out of commission" for a certain amount of time, put up a notice on your website/webstore. Not too much too ask. Quote Link to comment Share on other sites More sharing options...
kyacrash Posted July 19, 2012 Share Posted July 19, 2012 dude....I've had very frustrating problems with them too. I preordered the Cold World - No Omega reissue back in May, like the first day it was up, and still haven't received it. Sent tons of emails, no response. I've even tried PM'ing them here and on theB9. Really sucks because I love Blacklisted, and there are a ton of good records on the label, but their customer service clearly has issues. I'm a totally understanding person when shit comes up too, but I had issues with some records last year too. I bought a ton (like $300 worth) of records from them off ebay and one of the records wasn't sent. I got in contact with them (they actually responded multiple times), but it took months to get my record. The worst part is they actually sent me an incorrect item, and I returned it immediately on my own dime, only to have to wait forever to get what I actually paid for. Quote Link to comment Share on other sites More sharing options...
GradedOnACurve Posted July 19, 2012 Share Posted July 19, 2012 ^ Sucks man. Apparently scene cred is an excuse for people to act like a$$holes. Quote Link to comment Share on other sites More sharing options...
mrnubnub Posted July 19, 2012 Share Posted July 19, 2012 They have bad communication and sent me a dimpled Kingston 7", saying they were all like that. Not doubting the story, but it took a while and a few emails to get a response. Shipping was also somewhat slow. Quote Link to comment Share on other sites More sharing options...
affadavit Posted July 19, 2012 Share Posted July 19, 2012 I can back them. Have ordered heaps through them including a test through ebay and havent had one problem, even with international shipping. Quote Link to comment Share on other sites More sharing options...
hellbent Posted July 19, 2012 Share Posted July 19, 2012 I've ordered from them multiple times. The only bad thing is that they're slow to ship but other than that i've always got what I've ordered with no issues. Quote Link to comment Share on other sites More sharing options...
jerseydave77 Posted July 19, 2012 Share Posted July 19, 2012 Never an issue on this end - I hope it sorts out for you quickly. Quote Link to comment Share on other sites More sharing options...
One Hundred Fifty-Two Posted July 19, 2012 Share Posted July 19, 2012 Have had multiple issues ordering through them. It always ends up with me sending them a bunch of emails and messages through message boards and then waiting three months to actually get the records. Quote Link to comment Share on other sites More sharing options...
gilliam1992 Posted July 26, 2012 Author Share Posted July 26, 2012 Didn't get the records, but got a refund.....7 months later. Quote Link to comment Share on other sites More sharing options...
kyacrash Posted August 11, 2012 Share Posted August 11, 2012 Well last week I finally got a response from SFU regarding my Cold World order. No excuse really, but they did quickly send my order to me, finally. Well I got the package in the mail today and 2 of the 3 records are warped to the point of not being able to play . Not sure who's to blame for that though as even the mailer looked warped before I opened it. Oh well. Quote Link to comment Share on other sites More sharing options...
spoonbill Posted August 11, 2012 Share Posted August 11, 2012 has the wolf whistle 7" come out yet? i ordered it the day it went up. Quote Link to comment Share on other sites More sharing options...
gilliam1992 Posted August 11, 2012 Author Share Posted August 11, 2012 Theres a delay with the jackets, no fault to six feet under for that one. Quote Link to comment Share on other sites More sharing options...
actiondan Posted August 12, 2012 Share Posted August 12, 2012 label is nothing but problems when you order from them. if you get in contact with the label guy, he gets offended at you questioning him. only order from them if you want to risk not getting anything for months, having to contact them to ask whats goin on, then being met with rudeness and disdain instead of helpfulness. Quote Link to comment Share on other sites More sharing options...
actiondan Posted August 12, 2012 Share Posted August 12, 2012 This. My favorite thing was he wanted me to pay for shipping back even though it was his error. I get some people do the label thing part time but if you take orders 365 days a year you should at least check your e-mail once a day 365 days a year. If you're "out of commission" for a certain amount of time, put up a notice on your website/webstore. Not too much too ask. i couldnt agree more. invinylwetrust or some similar site knew they would be away for about 2 weeks, so they put a huge thing on their website saying if you order between these dates, not to expect anything to ship. SFU just doesnt give a shit about their customers. Quote Link to comment Share on other sites More sharing options...
mikeshort06 Posted August 24, 2012 Share Posted August 24, 2012 Ordered a few things from them, never had a problem. Quote Link to comment Share on other sites More sharing options...
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