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Dear Hot Topic Travis


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I know, I'm going to be the classiest person ever! I need to hit up Seaworld and grab a fanny pack while I'm at it :P

Make that an aurbrushed ke$ha cutoff t-shirt and you will be the best.

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lol i thought mine was bad.

3 records w/ cardboard pieces in-between each one (record, cardboard, record, etc)

All wrapped in bubble wrap

Then crammed into a record mailer and taped up

THEN in a big ass box

someone at HT has way too much time/shipping materials on their hands

Got my newest order today and packaged the same way. I feel like there was 10 lbs worth of packaging haha.

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lol i thought mine was bad.

3 records w/ cardboard pieces in-between each one (record, cardboard, record, etc)

All wrapped in bubble wrap

Then crammed into a record mailer and taped up

THEN in a big ass box

someone at HT has way too much time/shipping materials on their hands

mine arrived today like this as well. 6 cardboard inserts total. definitely an A for effort. thanks for the free shipping supplies!

7778853208_824e737483.jpg

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  • 2 weeks later...

Just got off the phone with HT customer service. Instead of sending me a new In/Casino out like they originally told me, she said they just processed a refund of 16.99 or whatever but not the shipping. Lame. She told me it was out of stock or something but I don't think that's accurate since it's still on the site. Also most PayPal refunds were pretty much instant and I haven't seen anything hit my account yet.

Has anyone ever gotten refunded like that without the shipping? No me gusta. Guess I'll just wait til hot cash and try to snag it if it's still up :-/

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HT Customer Service took care of me...

- sent me a new album at no cost BEFORE I returned the damaged one.

- sent me shipping labels to cover the cost of the return of the bent-ass album.

- refunded my $16.99 once the return hit their warehouse.

HT Customer Service and/or Travis took care of the issue...

- my next order arrived wrapped and sealed in cardboard.

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I just want to clarify one thing: none of the later posts are actually complaining about the ultra safe packing job, right?

If so, we have some seriously pretentious babies amongst us who cannot be pleased no matter what! I cherish over-packing because it cuts down on costs when I'm shipping records out!

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