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PO : Prawn​/​Kittyhawk​/​Droughts​/​Frameworks Split


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  • 1 month later...

Did anyone else get this email last night (12/15)?

 

Hi there,

I wanted to quickly check in to make sure that you have received your order
fairweatherrecords-(insert order number here) from Fair Weather Records. It looks like the they
have not yet marked it shipped and we wanted to make sure everything was okay.

Typically when this happens a store owner has simply forgotten to mark the order
as shipped even though they have sent it. If you haven't received it or heard
from the store yet, the store's email address is [email protected]. If
you have already tried to contact the store you purchased from, please email us
at [email protected] with your order number and we'd be happy to take a look.

Just so you know, if the order doesn't arrive within 45 days and you haven't had
contact with the seller we recommend filing a dispute with PayPal for a refund.
Here are the instructions on how to do that in case you aren't sure:
https://www.paypal.com/c2/cgi-bin/webscr?cmd=xpt/CaseManagement/customerservice/EducationBuyerOverview-outside.
Note, all payments on Storenvy are processed through PayPal, you do not need a
PayPal account to file but you must file within 45 days of making payment.
Disputes made after 45 days of payment are not covered by PayPal's Buyer
Protection.

Envy on,

Eduardo
Community Support
@storenvyhelp

 

I sent an email to fairweather link they gave me and it got kicked back saying it wasn't valid.

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  • 3 weeks later...
  • 2 weeks later...

Hey Everyone,

I'm Doug and I run Fair Weather Records. If you have any questions, need an address changed, or would just like to reach out please email me at [email protected] or send a message to the facebook page and I will make a note of it. We have finally received a ETA from the plants of early February so the records will shipping out with in a day or so of getting them in. I do apologize for the wait. 

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  • 3 weeks later...

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