Mondo48Mo

Hello again, I spoke with our shipping manager. There is something wacky happening with adding Cassette and Vinyl together. If you want to still do that, e-mail me and i'll help you on on the back end. So sorry about that!

God, that would be amazing. TV is such a different world from Movies... If it's never been released officially on a "30 Rock: Music from the Television Series" type album, getting a studio to dig into rights for an inactive show is very very difficult. But definitely a great idea.

Typically around 10:45-11:00AM Central Standard Time! I can't wait for you to hear it. It's truly special, and like the show, very very funny.

I'd love to be able to help you out specifically on this angle, but this is truthfully a better question for our shipping team. They are the ones who are deep in those trenches. I will say I know every release is different, and every country / city is different as well. and as much as we try to help if there is ever a time where will be times where the thing you are used to / we are used to working smoothly just won't. You should e-mail Bryan in our shipping team and speak with him. He is always super accommodating and will do everything in his power to sort you out.

Ha.
 
1) I'll be able to talk about it more openly after Mondo-Con (not being released there, but should be talking about it openly by then)
2) I'll be able to talk about it more openly hopefully in a week or two.

Possibly. Nothing has crossed my path yet about those, but Spence is the one who deals primarily with Cinedelic. If I hear anything i'll let you know!

I'd love to be able to help you out specifically on this angle, but this is truthfully a better question for our shipping team. They are the ones who are deep in those trenches. I will say I know every release is different, and every country / city is different as well. and as much as we try to help if there is ever a time where will be times where the thing you are used to / we are used to working smoothly just won't. You should e-mail Bryan in our shipping team and speak with him. He is always super accommodating and will do everything in his power to sort you out.

Stay stoked. This isn't our last journey into the unknown.

Stay stoked. This isn't our last journey into the unknown.

Sorry to everyone who is still waiting on their copies of The Last Of Us. They take a longer time to ship than normal LPs because they are such an odd sized piece that we have to package each one very precisely to ensure safe delivery. Our shipping team is absolutely fantastic, and were doing great to get out like the first 1,000 orders last week, and were planning on knocking the rest out this week... but then one of our toys "Lil' Mikey" was showed up this week, and because that's been pre-ordered for like 8 months, we had to push that to the front of the line. I'm really sorry guys!
 
Ill keep you updated with how things are moving, but people should start to see TLOU orders resume shipping, and receive notifications early next week
 
 

I would never do that to you. I swear. This is coming from a BRAND NEW fan....

I would never do that to you. I swear. This is coming from a BRAND NEW fan....

I would never do that to you. I swear. This is coming from a BRAND NEW fan....

patience not much longer I promise.
Also, you don't want that thing at SDCC. It's a heavy beast and best suited to online release.

patience not much longer I promise.
Also, you don't want that thing at SDCC. It's a heavy beast and best suited to online release.

patience not much longer I promise.
Also, you don't want that thing at SDCC. It's a heavy beast and best suited to online release.

patience not much longer I promise.
Also, you don't want that thing at SDCC. It's a heavy beast and best suited to online release.

patience not much longer I promise.
Also, you don't want that thing at SDCC. It's a heavy beast and best suited to online release.

patience not much longer I promise.
Also, you don't want that thing at SDCC. It's a heavy beast and best suited to online release.

Correct. All orders placed will be fulfilled. There was no oversell on this.

I can confirm that 1,000 were for sale. We had a setting checked that allows products to sell past their inventory - because what happens during these sales is people try adding all of the stock to their cart and it causes problems with inventory (people can't actually buy when people are carting inventory to figure out how many are left) 

I can confirm that 1,000 were for sale. We had a setting checked that allows products to sell past their inventory - because what happens during these sales is people try adding all of the stock to their cart and it causes problems with inventory (people can't actually buy when people are carting inventory to figure out how many are left) 

Sorry about the bug with The Guest. Still trying to figure out what happened there (I expect someone added every copy to their cart, so it stalled for a minute) but its fixed now.

Hey man, e-mail me at [email protected] there is no reason you should still be waiting. We had a bit of a changing of the guard here in the shipping department so some stuff that was in progress might have been overlooked - but again, that is no excuse. Let's get you sorted out ASAP. I'm so sorry.

Hey man, e-mail me at [email protected] there is no reason you should still be waiting. We had a bit of a changing of the guard here in the shipping department so some stuff that was in progress might have been overlooked - but again, that is no excuse. Let's get you sorted out ASAP. I'm so sorry.