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blackhouse records

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  1. Like
    blackhouse records got a reaction from pizza face in PO: Slug Christ "GOAT EYES" Ltd. CS (60 copies avail).   
    Hell yeah dude have fun!!!  
  2. Like
    blackhouse records reacted to pizza face in PO: Slug Christ "GOAT EYES" Ltd. CS (60 copies avail).   
    I'm seeing slugga tonight
  3. Like
    blackhouse records got a reaction from JustSchwimmer in Ras Kass "Soul On Ice: Revisited 2xLP - LESS THAN 100 LEFT.   
    That's great man, thanks for your input.  
  4. Like
    blackhouse records reacted to JustSchwimmer in Ras Kass "Soul On Ice: Revisited 2xLP - LESS THAN 100 LEFT.   
    What an annoying thread, you sold 2 copies in 5 days, it's not a rush. Anyone who wanted one got it...
  5. Like
    blackhouse records reacted to colbourne25 in FS: BH Sunday Bundle. 10 Available.   
    oh dear....
     
    Brace yourself
  6. Like
    blackhouse records got a reaction from Skeletal Lightning in Best/Worst Customer Service from a Distro/Label?   
    As a guy running a small label, it sucks when the shipping process goes so terrible.  I am very hands on with everything I do, and it's literally just my wife and I.  We do everything from social media posts, project management, distribution, marketing and (some) PR, website, design, mailorder, ISRC coding,  literally everything.   It always bums me out to hear when someone gets a record from us that is damaged when we take great care in the packing process, yet somehow the USPS (or other carrier) absolutely trashes the package.  Mind you, this doesn't happen often, but it's worse when the person on the receiving end assumes that we as a label would pack it up already damaged or as if we intentionally made it so the customer would receive  a damaged item.  I have literally all label lines of communication linked to my phone specifically to ensure that I can get back to people almost immediately, and trying to keep people in the loop as quickly as possible is usually the best step we've been able to take in trying to keep the damage minimal.  Vinyl is expensive as hell, so it should be treated as a big deal for both the label and the customer when things go wrong, rightfully so.
     
    I'd like to think we are pretty good with working with people on the rare occasion when this does happen, and although it costs us in the end, it's the right thing to do.  Hell, in one case, a guy in Ireland got a record that was literally FOLDED IN HALF.  He sent pics, and although it cost us about $50 to resend it, hoping that it would not show up the way it did the first time, we did it anyway.  It's a bitch, but again, it's the right thing to do.   Only part that sucks is the money lost, especially when a pressing plant sends over defective product to the label (trust me, this can happen even after you've approved test pressings....it's not a fail safe).  So it goes, I guess.  In the end, it's worth it to see the customer happy, or if that's not possible, try to compromise and make it work to get there.
     
    Long winded post, sorry.  I guess it's just that as a label manager and a guy who orders a ton of vinyl over mailorder for myself, I can see both sides of the coin.
  7. Like
    blackhouse records got a reaction from morfiend in Best/Worst Customer Service from a Distro/Label?   
    As a guy running a small label, it sucks when the shipping process goes so terrible.  I am very hands on with everything I do, and it's literally just my wife and I.  We do everything from social media posts, project management, distribution, marketing and (some) PR, website, design, mailorder, ISRC coding,  literally everything.   It always bums me out to hear when someone gets a record from us that is damaged when we take great care in the packing process, yet somehow the USPS (or other carrier) absolutely trashes the package.  Mind you, this doesn't happen often, but it's worse when the person on the receiving end assumes that we as a label would pack it up already damaged or as if we intentionally made it so the customer would receive  a damaged item.  I have literally all label lines of communication linked to my phone specifically to ensure that I can get back to people almost immediately, and trying to keep people in the loop as quickly as possible is usually the best step we've been able to take in trying to keep the damage minimal.  Vinyl is expensive as hell, so it should be treated as a big deal for both the label and the customer when things go wrong, rightfully so.
     
    I'd like to think we are pretty good with working with people on the rare occasion when this does happen, and although it costs us in the end, it's the right thing to do.  Hell, in one case, a guy in Ireland got a record that was literally FOLDED IN HALF.  He sent pics, and although it cost us about $50 to resend it, hoping that it would not show up the way it did the first time, we did it anyway.  It's a bitch, but again, it's the right thing to do.   Only part that sucks is the money lost, especially when a pressing plant sends over defective product to the label (trust me, this can happen even after you've approved test pressings....it's not a fail safe).  So it goes, I guess.  In the end, it's worth it to see the customer happy, or if that's not possible, try to compromise and make it work to get there.
     
    Long winded post, sorry.  I guess it's just that as a label manager and a guy who orders a ton of vinyl over mailorder for myself, I can see both sides of the coin.
  8. Like
    blackhouse records reacted to TGSNick in Best/Worst Customer Service from a Distro/Label?   
    Hear hear. 
  9. Like
    blackhouse records got a reaction from highfives in Best/Worst Customer Service from a Distro/Label?   
    As a guy running a small label, it sucks when the shipping process goes so terrible.  I am very hands on with everything I do, and it's literally just my wife and I.  We do everything from social media posts, project management, distribution, marketing and (some) PR, website, design, mailorder, ISRC coding,  literally everything.   It always bums me out to hear when someone gets a record from us that is damaged when we take great care in the packing process, yet somehow the USPS (or other carrier) absolutely trashes the package.  Mind you, this doesn't happen often, but it's worse when the person on the receiving end assumes that we as a label would pack it up already damaged or as if we intentionally made it so the customer would receive  a damaged item.  I have literally all label lines of communication linked to my phone specifically to ensure that I can get back to people almost immediately, and trying to keep people in the loop as quickly as possible is usually the best step we've been able to take in trying to keep the damage minimal.  Vinyl is expensive as hell, so it should be treated as a big deal for both the label and the customer when things go wrong, rightfully so.
     
    I'd like to think we are pretty good with working with people on the rare occasion when this does happen, and although it costs us in the end, it's the right thing to do.  Hell, in one case, a guy in Ireland got a record that was literally FOLDED IN HALF.  He sent pics, and although it cost us about $50 to resend it, hoping that it would not show up the way it did the first time, we did it anyway.  It's a bitch, but again, it's the right thing to do.   Only part that sucks is the money lost, especially when a pressing plant sends over defective product to the label (trust me, this can happen even after you've approved test pressings....it's not a fail safe).  So it goes, I guess.  In the end, it's worth it to see the customer happy, or if that's not possible, try to compromise and make it work to get there.
     
    Long winded post, sorry.  I guess it's just that as a label manager and a guy who orders a ton of vinyl over mailorder for myself, I can see both sides of the coin.
  10. Like
    blackhouse records got a reaction from TGSNick in Best/Worst Customer Service from a Distro/Label?   
    As a guy running a small label, it sucks when the shipping process goes so terrible.  I am very hands on with everything I do, and it's literally just my wife and I.  We do everything from social media posts, project management, distribution, marketing and (some) PR, website, design, mailorder, ISRC coding,  literally everything.   It always bums me out to hear when someone gets a record from us that is damaged when we take great care in the packing process, yet somehow the USPS (or other carrier) absolutely trashes the package.  Mind you, this doesn't happen often, but it's worse when the person on the receiving end assumes that we as a label would pack it up already damaged or as if we intentionally made it so the customer would receive  a damaged item.  I have literally all label lines of communication linked to my phone specifically to ensure that I can get back to people almost immediately, and trying to keep people in the loop as quickly as possible is usually the best step we've been able to take in trying to keep the damage minimal.  Vinyl is expensive as hell, so it should be treated as a big deal for both the label and the customer when things go wrong, rightfully so.
     
    I'd like to think we are pretty good with working with people on the rare occasion when this does happen, and although it costs us in the end, it's the right thing to do.  Hell, in one case, a guy in Ireland got a record that was literally FOLDED IN HALF.  He sent pics, and although it cost us about $50 to resend it, hoping that it would not show up the way it did the first time, we did it anyway.  It's a bitch, but again, it's the right thing to do.   Only part that sucks is the money lost, especially when a pressing plant sends over defective product to the label (trust me, this can happen even after you've approved test pressings....it's not a fail safe).  So it goes, I guess.  In the end, it's worth it to see the customer happy, or if that's not possible, try to compromise and make it work to get there.
     
    Long winded post, sorry.  I guess it's just that as a label manager and a guy who orders a ton of vinyl over mailorder for myself, I can see both sides of the coin.
  11. Like
    blackhouse records got a reaction from pizza face in Ras Kass "Soul On Ice: Revisited 2xLP - LESS THAN 100 LEFT.   
    No, a few of the tracks have remixes as far as the beats go, but none of the lyrics or verses were re-recorded.  It was remastered, however, and it mostly just comes with a crazy amount of bonus material that was previously unreleased (About 26 additional tracks in total).  Turned out pretty awesome, actually.  We put a LOT of time into this thing to make sure it wasn't a trainwreck haha.
     
    And I totally agree with you there, most of that revisited stuff is usually pretty messy and not fluid.  
  12. Like
    blackhouse records reacted to icecream in PO: Lord Narf "Witchcraft" 10" LP (55 copies made)/CD (with bonus tracks)   
    i'm just gonna leave this here.
    yikes
     
     
  13. Like
    blackhouse records reacted to TheGhostOfRandySavage in PO: Lord Narf "Witchcraft" 10" LP (55 copies made)/CD (with bonus tracks)   
    But also...who wants or needs a cd?
  14. Like
  15. Like
    blackhouse records reacted to TheGhostOfRandySavage in PO: Lord Narf "Witchcraft" 10" LP (55 copies made)/CD (with bonus tracks)   
    Not only that, but it's a lathe, so it probably sounds like trash! Hooraaaaay!
  16. Like
  17. Like
  18. Like
    blackhouse records reacted to thacriddler in *PRE-ORDER: RAS KASS "Soul On Ice" 20th Anniversary Redux 2xLP (w/21 track B-sides/rarities CD).   
    That is a great album but man it has the most anti-white song I've ever heard in my life. 
  19. Like
    blackhouse records reacted to sabukweli in *PRE-ORDER: RAS KASS "Soul On Ice" 20th Anniversary Redux 2xLP (w/21 track B-sides/rarities CD).   
    Just me & B-dosia paying attention to the real hip-hop as usual. Just scored a black. Fucking love this album. "Miami Life" belongs on any Best of 90's Hip-Hop mix, and Ras is easily the most underappreciated lyricist of the last 30 years in any genre.
  20. Like
    blackhouse records reacted to B-dosia in *PRE-ORDER: RAS KASS "Soul On Ice" 20th Anniversary Redux 2xLP (w/21 track B-sides/rarities CD).   
    copped the splatter, can't wait to spin this. All time hip-hop Classic!
  21. Like
    blackhouse records reacted to B-dosia in *PRE-ORDER: RAS KASS "Soul On Ice" 20th Anniversary Redux 2xLP (w/21 track B-sides/rarities CD).   
    copped the splatter, can't wait to spin this. All time hip-hop Classic!
  22. Like
    blackhouse records got a reaction from cemeterytapes in Help please - I want to post a preorder.   
    I have a pre-order I want to post on here but don't want to piss off the board gods.  Is there a designated "preorder" thread anywhere on here?  Kinda new to this site and trying to navigate efficiently.  I'm probably just blind.
     
    Any help is super appreciated.  Thanks!
    Scott
    Blackhouse
  23. Like
    blackhouse records got a reaction from burnalive in Help please - I want to post a preorder.   
    I have a pre-order I want to post on here but don't want to piss off the board gods.  Is there a designated "preorder" thread anywhere on here?  Kinda new to this site and trying to navigate efficiently.  I'm probably just blind.
     
    Any help is super appreciated.  Thanks!
    Scott
    Blackhouse
  24. Like
    blackhouse records got a reaction from Tommy in Help please - I want to post a preorder.   
    I have a pre-order I want to post on here but don't want to piss off the board gods.  Is there a designated "preorder" thread anywhere on here?  Kinda new to this site and trying to navigate efficiently.  I'm probably just blind.
     
    Any help is super appreciated.  Thanks!
    Scott
    Blackhouse
  25. Like
    blackhouse records got a reaction from kokiri in Official Record Stores List (help us list them)   
    I have an online store for the label I run.  We carry some random stuff from other labels on and off-shore, but we also have some out of print stuff as well as our own releases:
     
    Website: www.blackhouserecordsinc.com
    Mailorder Store:  blackhouseinc.storenvy.com
     
    In this area (Spokane, WA), the two absolute BEST places with a decent selection are:
     
    The Long Ear (CDA, ID)
    208.765.3472
     
    4000 Holes (Spokane, WA)
    509.325.1914
     
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